Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

2.5 star property

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Exterior
Suite, 1 Bedroom | Room amenity
Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Pool
  • Laundry
  • Pet-friendly

Explore the area

Map
2300 12th St Nw, Albuquerque, NM, 87104
  • Old Town Plaza
    ‪3 min drive‬
  • Albuquerque Convention Center
    ‪4 min drive‬
  • University of New Mexico
    ‪4 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed (Pet Friendly)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Pet Friendly)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 53 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Roll Shwr)

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 53 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Hotel with free breakfast, near Old Town Plaza
This hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Weekly housekeeping is available.
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG offers 108 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Albuquerque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG gets high marks from our customers. During your stay, you're just a quick walk from Indian Pueblo Cultural Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and archery
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Old Town Plaza and a few minutes from Albuquerque Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Free breakfast is served daily. Event space at this hotel measures 1020 square feet (95 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG. Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG was completed in March 2019.

Smoking is allowed in designated areas at this Albuquerque hotel.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Archery
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 1,020 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Renovated entire property - March 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night, plus a deposit of USD 50 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 65 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Historic Albuquerque
Holiday Inn Express Historic Hotel Albuquerque
Holiday Inn Express Historic Hotel
Holiday Inn Express Historic
Holiday Inn Express Suites Historic

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1002 reviews
Rating 8 - Good. 217 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay in just over a week, and once again the staff were wonderful and friendly. Our room this time had a Mountain View and we enjoyed the colors of the mountains during sunset. Again it is in a very convenient location, with the Sawmill Market nearby, some great eats there!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Sachin

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dirty and very outdated. Room’s carpet was bad and bathroom looks very old and dirty too. I will never stay in this hotel. And I feel like not worth the money I spent at this hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine hotel

The hotel was fine. It is on a busy road and the only pet-friendly rooms available were on the road side. It is VERY noisy and we could hear the traffic all night.
Stayed 1 night in Feb 2025

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Presence of security made us uneasy
Stayed 1 night in Feb 2025

10/10 Excellent

Malena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay, well rested
Stayed 1 night in Feb 2025

10/10 Excellent

Chad

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to I-40 and Old Town Albuquerque
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Stayed 1 night in Feb 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gonzalo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Erika

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was very pleasant. The location is in a safe area, and the staff is very friendly and always willing to assist guests. What I loved the most is that it is pet-friendly—both my dog and I had an excellent night at the hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice room

Very nice hotel. Parking was easy, nice breakfast, comfy beds, very nice room. Would stay again.
Stayed 1 night in Jan 2025

8/10 Good

Keith

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stop for a nights rest.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and very helpful. Breakfast was good. Hotel is very clean and well maintained!!
Stayed 1 night in Jan 2025

10/10 Excellent

Ruth, Farmington

Liked: Cleanliness, staff & service, property conditions & facilities
Two helpful and pleasant front desk employees, some of the best I've seen. What a team!
Stayed 1 night in Jan 2025

10/10 Excellent

Torrie

Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 3 nights in Jan 2025

8/10 Good

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay but we got the noisy part of the hotel by the road. Also the remote control in the living area wasn't working.
Stayed 1 night in Jan 2025

10/10 Excellent

Noel, Roswell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent one night while traveling from Texas to Phoenix. The staff was very friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Dorian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall stay was good. We’ve stayed many times at this location. Desk clerk was rude to customer in front of us.
Stayed 1 night in Dec 2024

2/10 Terrible

Kyle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad

We didn't even stay here, it's more a review of hotels.com. We couldn't get to our room last night because our daughter's train was canceled, so we have to come tonight and they wouldn't even consider getting us a room for tonight and just letting us transfer the reservation. I will never book through hotels.com again or probably any online agent I will only go straight Through the hotel, at this point.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

I liked everything
Stayed 1 night in Dec 2024