Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Exterior
1 bedroom, pillow-top beds, desk, laptop workspace
Point of interest
Exterior
Free daily self-service breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Pool
  • Laundry
  • Pet-friendly

Explore the area

View in a map
2300 12th St Nw, Albuquerque, NM, 87104
  • Old Town Plaza
    ‪3 min drive‬
  • Albuquerque Convention Center
    ‪4 min drive‬
  • University of New Mexico
    ‪4 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed (Pet Friendly)

9.6 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Pet Friendly)

8.0 out of 10
Very good
(15 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(10 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 53 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Mountain View

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(50 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility, Roll Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 53 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Roll-in Shower (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Hotel with free breakfast, near Old Town Plaza
This hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Weekly housekeeping is available.
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG offers 108 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Albuquerque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG gets high marks from our customers. During your stay, you're just a quick walk from Indian Pueblo Cultural Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and archery
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 3-minute drive from Old Town Plaza and a few minutes from Albuquerque Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Free breakfast is served daily. Event space at this hotel measures 1020 square feet (95 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG. Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG was completed in March 2019.

Smoking is allowed in designated areas at this Albuquerque hotel.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Archery
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 1,020 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Renovated entire property - March 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night, plus a deposit of USD 50 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 65 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Historic Albuquerque
Holiday Inn Express Historic Hotel Albuquerque
Holiday Inn Express Historic Hotel
Holiday Inn Express Historic
Holiday Inn Express Suites Historic

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

christopher

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the native dress display in the lobby. Also the person working the morning I left was very nice, they let me go back to the room after I’d checked out because I thought I’d left something behind. Also had trouble with my key card after checking in and a staff member came with me to my room to resolve the issue.
Stayed 1 night in May 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

kassandra

Stayed 1 night in May 2025

4/10 Poor

Cindi

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Pet friendly, huh. Nothing for the pets and a surprise $50/night charge. Booked the first floor (pet floor). They knew we had a pet, there was nothing on the site about a charge. Also, we had three people and just two towels in the room. The tv remote didn’t work, took over an hour for them to bring another to the room. Two people at the front desk when we arrived, no greeting, no smiles. Had to say “excuse me” to get them to acknowledge us standing right in front of them
Stayed 1 night in May 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn Express is always reliable and has terrific amenities for guests.
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far excellent
Stayed 1 night in May 2025

10/10 Excellent

Consuelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tamsin Augusta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
was a comfortable stay, only real complaint was that the shower head sucks
Stayed 4 nights in Apr 2025

10/10 Excellent

Maureene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

Absolutely fantastic
Stayed 1 night in May 2025

10/10 Excellent

Rachale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Howard

Disliked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Diane

Travelled with group
Stayed 1 night in May 2025

6/10 Okay

Wilbur

Travelled with family
Liked: Cleanliness, staff & service
Central location. Fine for overnight stay. Shower head adjustment was broken. Would consider a newer facility for multiple day stay.
Stayed 1 night in Apr 2025

6/10 Okay

Wilson

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The woman who checked me in did not greet me with a smile and was very short and curt with me, she just wanted me to fill out the check in form and move on. That evening I discovered my key card didn’t work, I had booked for two nights, this I found very inconvenient, a different woman at the front desk assisted me, was a bit rude in her manner towards me and quickly reactivated my cards without any kind of apology for this inconvenience. The room I was given looked out over 12th Street, the traffic noise made it difficult to sleep. I would have asked for another room, but I was afraid to ask at the front desk due to the employees attitudes. I will never again stay at that Holiday Inn.
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Stayed 1 night in Apr 2025

10/10 Excellent

Carole

Liked: Cleanliness, property conditions & facilities
I love Albuquerque and the convenience of this hotel is very close to Old Town!!! Nice Hotel👏👏
Stayed 1 night in May 2025

10/10 Excellent

LEOPOLDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Old Town Albuquerque
Stayed 1 night in Apr 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was clean and up to date
Stayed 1 night in Apr 2025

10/10 Excellent

Glen

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Blake

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outside road noise; noise of other guests in hallway; heard shower in adjacent room.
Stayed 1 night in Apr 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Aweet place good people
Stayed 2 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Angela in guest services allowed us to extend our check-out time to coordinate with the arrival of a friend at the airport. Our first-floor, pet-friendly room overlooked a massive air-handling unit. Solid breakfast.
Stayed 1 night in Apr 2025