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Tolip Family Club Borg El Arab

4.0 star property

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Photo gallery for Tolip Family Club Borg El Arab

Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Lobby lounge
Front of property
Breakfast, lunch and dinner served

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Army Stadium, Gate 8, Borg El Arab, Al-'Amriyah, 21934
  • Place, Borg El Arab Stadium
    ‪12 min walk‬
  • Place, Mamoura Beach
    ‪46 min drive‬
  • Place, San Stefano Grand Plaza
    ‪56 min drive‬
  • Airport, Alexandria (HBE-Borg El Arab)
    ‪33 min drive‬

Room options

View all photos for Room

Minibar, in-room safe, individually decorated, individually furnished

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, individually decorated, individually furnished

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, individually decorated, individually furnished

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, individually decorated, individually furnished

Family Room

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Tolip Family Club Borg El Arab

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Tolip Family Club Borg El Arab offers 90 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LED televisions come with premium cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Toilp Spa has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

During your stay at Tolip Family Club Borg El Arab, you'll be within walking distance of Borg El Arab Stadium. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local and international cuisine while dining at Elements
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, body treatments or hydrotherapy at Toilp Spa
  • Services include a free children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 0.9 miles (1.5 km) from Borg El Arab Stadium and 11.5 miles (18.6 km) from Fort Qaitbey
  • Airport shuttle service available for a fee
Tolip Family Club Borg El Arab offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a sauna, and spa services are also featured at the family-friendly Tolip Family Club Borg El Arab. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Al-'Amriyah hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
Elements – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tolip Family Club Borg El Arab

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EGP 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EGP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Tolip Family Club Borg El Arab offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Tolip Sports City Borg El Arab Hotel Alexandria
Tolip Sports City Borg El Arab Hotel
Tolip Sports City Borg El Arab Alexandria
Tolip Family Club Borg El Arab Hotel Al-'Amriyah
Tolip Family Club Borg El Arab Al-'Amriyah
Tolip Family Borg Arab Al'Amr
Tolip Family Club Borg El Arab Hotel
Tolip Family Club Borg El Arab Al-'Amriyah
Tolip Family Club Borg El Arab Hotel Al-'Amriyah

Tolip Family Club Borg El Arab Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 7 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 4 out of 28 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for short stay
Stayed 1 night in Jan 2023
Verified

8/10 Good

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel very welcoming and friendly staff with professional smile on their faces in spite of the numbers of people were in the hotel on that day for the Egypt vs Ghana game
Verified

6/10 Okay

Fikry

Liked: Cleanliness
Disliked: Amenities
Staff are friendly but less professional
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was ok but they rarely do anything to accommodate you , area is totally isolated and only one restaurant you can order from . No transportation at all . No one to help you carry your luggage or any of that nature
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

ABDULAZIZ

Liked: Cleanliness, staff & service, property conditions & facilities
Corridors has not been conditioned.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way to get there seems very complicated to taxi drivers/uber. The GPS system doesn’t seem to work well in that area; plus, there is some road construction going on there.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómoda
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Hazem

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
فندق متواضع جدا بالنسبه لرسوم الاقامه العاليه جدا على مستوى الفندق
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Hafade

Liked: Room comfort
Disliked: Staff & service

Profiteurs

A la fin du séjour on nous a demander de payer une serviette sale avec laquelle j’ai essuyé l’eau sale qui fuyait du frigidaire car leurs frigo était défaillant.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Yousri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The ultimate comfort and pleasure.

Great experience in that quiet, clean and tidy hotel. The view is wonderful and the staff are very active and committed. When I have the opportunity to visit Alexandria again, this hotel will be my first choice, God Almighty willing.
In the wonderful garden accompanied by the sunset breezes and the wonderful dry weather
Stayed 1 night in Oct 2020
Verified

6/10 Okay

firas

Liked: Staff & service, property conditions & facilities, room comfort
جيده
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

العجوزه

صوت الاغاني علي البيسين كان عالي اوي طول اليوم
Stayed 2 nights in Jul 2018
Verified

2/10 Terrible

nicht mehr hin

Disliked: Staff & service, property conditions & facilities

Sehr schlecht nicht empfehlenswert

Unglaublich schlecht Es ist kein Hotel, glaub mir es ist ein Militärlager An jeder Ecke vom Hotel gibt ein Soldat, bei jedem betritt oder Verlass das Hotel wird man und sein Kofer kontrolliert diese Soldaten sind wie überall in Ägypten auch am Flughafen unfreundlich, umverschämt, sehr laut. Ich wollte paar Fotos machen, aber ich hatte Angst von den Soldaten Es ist nicht empfehlenswert und kann gefährlich sein.
Stayed 6 nights in Feb 2018
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

فندق رائع وعاملين خدومين بعده عن الخدمات وموقعه

كانت إقامة جيدة فندق نظيف وهادي والعاملين رائعين وخدومين مشكلته في موقعه وبعده عن الخدمات
Stayed 1 night in Jan 2018
Verified

2/10 Terrible

Padmini

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolip hotels in Alexandria are bad!

Expedia booking for this hotel has the phone number of Tolip Alexandria instead of Tolip Sports City. When we called the number, we were told that the reservation could not be found, but the reservations from expedia are sent later sometimes! So, we arrived at Tolip Alexandria instead of Tolip Sports City. We were told that the booking was for another hotel which was 1.5 hours away! We had a 20 hour train journey with 2 kids prior to arrival, so we were not willing to take another taxi to another hotel which was 1.5 hours away! We asked if they could move the reservation to this hotel, but they refused saying that it was a different management. They were not even willing to give expedia rate for a new booking, they demanded rack rate!. So, we had to find another hotel nearby. Egypt has an economic crisis with tourist downturn, so they try to rip off the tourists that do go there.
Verified

8/10 Good

Kento

Stayed 1 night in Sep 2024
Verified

8/10 Good

Husam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

MOHAMMED

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Verified

2/10 Terrible

Josef

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

Ammar

Stayed 2 nights in Oct 2022
Verified

8/10 Good

Emad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Varley

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 7 nights in Apr 2021
Verified

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019