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Royal Park Hotel Almaty

3.0 star property

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Photo gallery for Royal Park Hotel Almaty

Hallway
Standard Double or Twin Room | Minibar, in-room safe, desk, soundproofing
Interior
Minibar, in-room safe, desk, soundproofing
TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
Sholokhov St. 29, Almaty, 050011
  • Place, 28 Panfilov Heroes Memorial Park
    ‪11 min drive‬
  • Place, Panfilov Park
    ‪12 min drive‬
  • Place, MEGA Park
    ‪12 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, soundproofing

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 Single Bed

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Semi Double Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

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About this property

Royal Park Hotel Almaty

Hotel in Almaty with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Royal Park Hotel Almaty offers 57 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Royal Park Hotel Almaty, you'll be close to Gabit Musrepov Kazakh Theatre for Children and Youth. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 9 minutes by car from MEGA Park and 10 minutes from Gabit Musrepov Kazakh Theatre for Children and Youth
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Royal Park Hotel Almaty also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Almaty hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Royal Park Hotel Almaty has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: KZT 3,500 for adults and KZT 3,500 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 5000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: KZT 15000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately KZT 3500 for adults and from KZT 3500 for children
  • Airport shuttle fee: KZT 5000 per vehicle (one-way, maximum occupancy 9)
  • Airport shuttle fee per child: KZT 5000 (one-way), (up to 18 years old)
  • Rollaway bed fee: KZT 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Royal Park Hotel Almaty offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Royal Park Hotel Almaty
Royal Park Almaty
Royal Park Hotel Almaty Hotel
Royal Park Hotel Almaty Almaty
Royal Park Hotel Almaty Hotel Almaty

Royal Park Hotel Almaty Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 68 reviews
Rating 8 - Good. 18 out of 68 reviews
Rating 6 - Okay. 2 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 3 out of 68 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yuehan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Around the area always had people smoking
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Stayed 1 night in Sep 2025

8/10 Good

Uli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are restaurants and shops within walking distance.
Stayed 1 night in Sep 2025

8/10 Good

DuMisani

Liked: Cleanliness, staff & service, property conditions & facilities
In a convenient location.
Stayed 1 night in Sep 2025

10/10 Excellent

Wen wu

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2025

4/10 Poor

Gracita, London

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were there for one night as we had a layover flight. A 15-min away from the airport which is convenient for a short trip but I wouldn't recommend it for a longer period of time.
Stayed 1 night in Aug 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful

They were very nice and professional, especially helpful to me as an American
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice clean hotel newly renovated by the look of it. I was disappointed however that the photos online were not of the hotel and quiet far from town however we enjoyed our stay had a great sleep and staff were kind and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Evgeny

Good hotel not so far from airport
Stayed 1 night in Aug 2025

6/10 Okay

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities
It is a great hotel to stay overnight during your layovers.
Stayed 1 night in Apr 2025

10/10 Excellent

Nana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel close to the airport, perfect for layovers. The room was clean, comfortable and good amenities. Staff at the reception were helpful and pleasant. The hotel has a dining hall where I had a very good and juicy ribeye. Not sure about the area around, but overall highly recommended for those in transit
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

MIHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was super helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Jiguur, Ulaanbaatar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good hotel. Great value.
Stayed 2 nights in Oct 2024

8/10 Good

Ikrom, NEW YORK CITY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is 20-30 mins drive away from Almaty International Airport. A bit far from the centre of Almaty but Yandex taxi is pretty accessible from the hotel and can easily get you around. Breakfast is great! AC works well during Summer months. People working at the reception are super helpful and friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

D.BENJAMIN, mill valley

Liked: Cleanliness, staff & service, property conditions & facilities
if you want Almaty action - find a place in the upper city - but this hotel is just fine and a good value -
Stayed 1 night in Aug 2024

2/10 Terrible

Parshant Rakesh

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is really garbage. Do not suggest this to anyone.
Stayed 4 nights in Aug 2024

4/10 Poor

John

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Checked in for a short airport layover. Desk clerk was not at all happy to greet us. She wanted to charge us t4000 per person for a ride to the airport. The room was stifiling hot, and running the AC it took hours for the room to cool down. Upon check out the same desk clerk, told us to "go sit on the couch, while we check out the room." We had already called for a ride, so we had to wait about 15 minutes. Once the clerk got the okay, that we hadn't stolen anything from the room, she simply waved us away, and said "you can leave now". The area around the hotel is in a sketchy area with people walking around, some in the shadows, or just sitting in cars. There is also a car wash next door, that is open really late and seems to be a hangout. We stayed there because the reviews were good, but I would not ever stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Ankush

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service
great staff the hotel is 20-25 minutes away from the city center
Stayed 3 nights in May 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and comfortable, helpful front desk

Very pleased with this hotel, so we came back when we retuened to Almaty. Very clean property. Rooms are beautiful and comfortable, with super clean comfortable bed. Wifi acceptable but could be improved. Front desk was extremely helpful with all needs. In a very nice neighborhood, and is located close to major train station, supermarket, major bus routes into city, and local parks. Will be happy to stay here again in the future.
Stayed 3 nights in Apr 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall

Good for a night. Next to a small mall with a supermarket. Relatively close to the airport. Restaurant is weak.
Stayed 2 nights in Apr 2024

10/10 Excellent

Douglas, Colorado Springs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in at midnight was flawless. And check-out the same. Room was comfortable and quiet. Everything was very nice.
Stayed 1 night in Apr 2024

8/10 Good

Tuguldur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for airport transfer. Called hotel to notify late 1 AM check-in. Staff was helpful with late night check in. Hotel could work on reducing noise.