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Candlewood Suites Amarillo-Western Crossing by IHG

2.5 star property

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Photo gallery for Candlewood Suites Amarillo-Western Crossing by IHG

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Property amenity
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
18 Western Plaza Dr, Amarillo, TX, 79109
  • Place, The Galleries at Sunset Center
    ‪3 min drive‬
  • Place, Amarillo Little Theatre
    ‪3 min drive‬
  • Place, Austin Tennis Center
    ‪3 min drive‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Room amenity

Suite, 1 Bedroom, Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining)

Room amenity

Suite, 1 Bedroom (Dining)

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Dining)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed (Dining)

8.8 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Dining)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds (Dining)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Amarillo-Western Crossing by IHG

A fitness centre, a snack bar/deli and a 24-hour business centre are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a business centre and a meeting room are on-site. Weekly housekeeping is available.
Candlewood Suites Amarillo-Western Crossing by IHG offers 96 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Candlewood Suites Amarillo-Western Crossing by IHG, you'll be within walking distance of The Galleries at Sunset Center. Enjoy features like free WiFi in public areas, plus a gym and a snack bar/deli.
  • Free WiFi
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 2-minute drive from Amarillo Little Theatre and a few minutes from The Galleries at Sunset Center
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Amarillo-Western Crossing by IHG.

Smoking is allowed in designated areas at this Amarillo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Amarillo-Western Crossing
Candlewood Suites Crossing
Candlewood Suites Crossing Hotel
Candlewood Suites Crossing Hotel Amarillo-Western
Candlewood Suites Amarillo-Western Crossing Hotel
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing by IHG
Candlewood Suites Amarillo-Western Crossing by IHG Hotel
Candlewood Suites Amarillo Western Crossing an IHG Hotel
Candlewood Suites Amarillo-Western Crossing by IHG Amarillo

Candlewood Suites Amarillo-Western Crossing by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 275 out of 515 reviews
Rating 8 - Good. 137 out of 515 reviews
Rating 6 - Okay. 51 out of 515 reviews
Rating 4 - Poor. 31 out of 515 reviews
Rating 2 - Terrible. 21 out of 515 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Melissa

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware! The property was dirty with black dirt on tub, the sheets appeared slept in with black stuff on them, the carpet was filthy, people smoking in common walkway areas, foul odor in the room, and the door to the room appeared someone had tried to break into with a large indentation that was attempted to be repaired. We requested another room and told none available. They would not refund our money. We were forced to leave and get a room in another hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Stayed 1 night in Jan 2026

8/10 Good

Thomas

Stayed 1 night in Jan 2026

8/10 Good

Gideon

Liked: Cleanliness, staff & service, amenities
Room was new and clean. No water at first but problem fixed in a timely manner. Very comfortable and safe
Stayed 1 night in Jan 2026

10/10 Excellent

Lonnie, Clovis

Stayed 1 night in Dec 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities
Clean excellent room
Stayed 1 night in Dec 2025

10/10 Excellent

Majeed

Stayed 1 night in Dec 2025

10/10 Excellent

Ángel

Stayed 1 night in Dec 2025

10/10 Excellent

dan

Liked: Cleanliness, amenities, property conditions & facilities
Facility was excellent and reasonably priced. I’m happy to see that they now have an ice machine.
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Stayed 1 night in Nov 2025

10/10 Excellent

Irvina

Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

4/10 Poor

Jorge, Flower Mound

Stayed 2 nights in Sep 2025

8/10 Good

Steven, Conway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit musty and triggered an allergy but it was clean and well appointed. Restaurants of many varieties within walking distance.
Stayed 1 night in Oct 2025

6/10 Okay

Dennis

Liked: Cleanliness
Need to turn up the hot water, cold shower.
Stayed 1 night in Oct 2025

6/10 Okay

Marianne

Travelled with family
Liked: Cleanliness, staff & service
There wasn’t any hot water for showers
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Stayed 4 nights in Sep 2025

10/10 Excellent

John

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pet friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Omar

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was great including the bathroom
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brianna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

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