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Candlewood Suites Amarillo-Western Crossing by IHG

2.5 star property

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Photo gallery for Candlewood Suites Amarillo-Western Crossing by IHG

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | 1 bedroom, desk, laptop workspace, iron/ironing board
Exterior
Exterior
1 bedroom, desk, laptop workspace, iron/ironing board
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
18 Western Plaza Dr, Amarillo, TX, 79109
  • Place, Northwest Texas Hospitals
    ‪4 min drive‬
  • Place, Baptist St. Anthony's Health Care System
    ‪4 min drive‬
  • Place, Amarillo Botanical Gardens
    ‪4 min drive‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Room amenity

Suite, 1 Bedroom, Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining)

Room amenity

Suite, 1 Bedroom (Dining)

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Dining)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Dining)

8.8 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Dining)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds (Dining)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Amarillo-Western Crossing by IHG

Suburban hotel with fitness centre and 24-hour business centre
A fitness centre, a snack bar/deli and a 24-hour business centre are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a business centre and a meeting room are on-site. Weekly housekeeping is available.
Candlewood Suites Amarillo-Western Crossing by IHG offers 96 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Candlewood Suites Amarillo-Western Crossing by IHG, you'll be within walking distance of The Galleries at Sunset Center. Enjoy features like free WiFi in public areas, plus a gym and a snack bar/deli.
  • Free WiFi
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 2-minute drive from Amarillo Little Theatre and a few minutes from The Galleries at Sunset Center
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Amarillo-Western Crossing by IHG.

Smoking is allowed in designated areas at this Amarillo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Amarillo-Western Crossing
Candlewood Suites Crossing
Candlewood Suites Crossing Hotel
Candlewood Suites Crossing Hotel Amarillo-Western
Candlewood Suites Amarillo-Western Crossing Hotel
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing by IHG
Candlewood Suites Amarillo-Western Crossing by IHG Hotel
Candlewood Suites Amarillo Western Crossing an IHG Hotel
Candlewood Suites Amarillo-Western Crossing by IHG Amarillo

Candlewood Suites Amarillo-Western Crossing by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 255 out of 485 reviews
Rating 8 - Good. 134 out of 485 reviews
Rating 6 - Okay. 49 out of 485 reviews
Rating 4 - Poor. 30 out of 485 reviews
Rating 2 - Terrible. 17 out of 485 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for dogs
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy visit

Stayed with my family and one of my friends. The room was very spacious. Close by donut shops and convenient stores. We were able to cook breakfast for the family. Overall, great stay.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Don’t recommend

The staff were really nice and the hotel itself was clean. Our room, however, was not great. The countertops were sticky, the ice machine in the freezer didn’t work, and both the couch and recliner had a lot of stains on them. The worst part was the smell. The room had a very strong odor similar to oven cleaner and the sheets smelled very strongly of body odor. Maybe we had a bad room but it’s not a hotel I’d recommend or stay at again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Stayed 1 night in Jul 2025

10/10 Excellent

AMBERLE

Stayed 2 nights in Jul 2025

10/10 Excellent

Merry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Stayed 1 night in Jul 2025

8/10 Good

Leslie

Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Travelled with family
Stayed 1 night in May 2025

2/10 Terrible

Patrick

No parking

I could not even check in because the hotel did not have enough parking. I had to keep driving and find a different hotel!
Stayed 1 night in Jun 2025

10/10 Excellent

Shrenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was good
Stayed 2 nights in May 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 2 nights in Mar 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I went to.check in they informed me that they didn't do one bedroom suites anymore. What? Went next door to a Staybridge Suites. It was great there
Stayed 1 night in Jun 2025

8/10 Good

Doralene

Stayed 1 night in May 2025

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

It was close to everything we planned doing. Very clean.
Stayed 1 night in May 2025

8/10 Good

Raymond, Arabi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay very clean quiet
Stayed 1 night in May 2025

8/10 Good

Desheina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
No complaints at all
Stayed 1 night in May 2025

10/10 Excellent

Debra

Travelled with group
Nice clean rooms, friendly and kind staff, would stay again.
Stayed 2 nights in May 2025

2/10 Terrible

Robin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

ROBERTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fair price. kitchen was handy and saved time and money
Stayed 2 nights in May 2025

10/10 Excellent

randall

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome
Stayed 1 night in May 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

susan

Stayed 2 nights in May 2025