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Saray Hotel

3.0 star property

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Photo gallery for Saray Hotel

A reception area with a stone wall, a reception desk, a clock, and a fountain.
A spacious lobby with a fountain, seating areas, and a patterned floor.
A buffet setup with multiple serving stations, a chef, and decorative elements like patterned screens and a wooden canopy.
A hotel entrance with a metal barrier and a sign that reads "SARAY HOTEL".
A hotel room with a large bed, two chairs, a small table, and a lamp.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
amman, Amman
  • Place, Jordan Museum
    ‪1 min walk‬
  • Place, Rainbow Street
    ‪8 min walk‬
  • Place, Amman Roman Theater
    ‪18 min walk‬
  • Airport, Amman (ADJ-Marka)
    ‪7 min drive‬

Room options

View all photos for Double or Twin Room

A hotel room with two beds, a desk, two armchairs, a small table with a plant, and a TV on the wall.

Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A neatly made bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with a large bed, two armchairs, a small table with a bowl of fruit, and a view of the city through large windows.

Premium Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

A bathroom with a glass shower enclosure, a towel hanging on a rack, and a shelf with toiletries.

Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | In-room safe, iron/ironing board (on request), free cots/infant beds

Family Room

  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Saray Hotel

Along with 24-hour room service, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a porter/bellboy. Housekeeping is available on request.
Saray Hotel offers 54 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions are featured in guestrooms.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Amman hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

During your stay at Saray Hotel, you're just a quick walk from Jordan Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry and a porter
  • Steps from Jordan Museum and 12 minutes on foot from Rainbow Street
Free breakfast is served on weekdays. WiFi is free in public spaces. Saray Hotel also features dry cleaning/laundry services, 24-hour room service, and a porter. Free self parking is available.

This 3-star Amman hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JOD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: JOD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Saray Hotel Amman
Saray Amman
Saray Hotel Hotel
Saray Hotel Amman
Saray Hotel Hotel Amman

Saray Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 42 reviews
Rating 8 - Good. 9 out of 42 reviews
Rating 6 - Okay. 8 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 5 out of 42 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

SAIF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Clean Breakfast was excellent and various choices
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

So-Young

Liked: Cleanliness, property conditions & facilities
Great service! Bit older room.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Divya

Liked: Cleanliness, property conditions & facilities
Misleading advertisement. Not close to rainbow street or citadel or anywhere mentioned. Please check address on google map before booking. The hotel is nowhere close to amenities. On the highway, a few eateries around. They served amazing breakfast. Staff were good. Good for people who do not mind catching taxis to go anywhere and everywhere. I stayed a night and immediately changed hotels.
Breakfast
Room
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Joseph

Liked: Amenities, property conditions & facilities
We stayed for 12 days, we have a very good experience. With a cafe and restaurant inside the hotel. Highly recommended.
Stayed 12 nights in Jul 2022
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay in Amman!

The hotel is not on the center of the city but it is very comfortable. I like the breakfast, the room was nice and clean. You will need transportation to go to the main attractions of the city but the hotel is worthy.
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Ken

Liked: Cleanliness, staff & service
Stay was fine
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Its my second time and i love it
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
I like it for the price it's very good
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

MAHMOUD

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NOT CLEAN
Stayed 1 night in May 2024
Verified review

8/10 Good

Jeffery

Liked: Cleanliness, staff & service
Saray Hotel was quiet and staff friendly with the morning breakfast being a highlight. Location on an extremely busy road made it tough to go to the local shops across from it. Also the entire process of cancellation for another night not needed was less than pleasant. It took my Jordanian friend to actually resolve it. They need a way on the webpage to do this.
Stayed 4 nights in Jul 2022
Verified review

2/10 Terrible

Arnaud

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property appeared on the app as in the middle of downtown (still does even after checkout). It is NOT, 10km away from it. They gave me a single room, which was the saddest thing I'd ever see, with an actual single bed like when I was 8 years old with sheets so worn they felt like sandpaper. There wasn't a single towel in the room, the carpet was gross, staff not helpful, wouldn't answer the phone. Tiniest shower you'll ever see, barely room to move about.
Verified review

6/10 Okay

aadil

Liked: Cleanliness, staff & service
Disliked: Amenities
the property was nice, clean; staff were nice and helpful. I felt just some small things let it down, like you needed 2 remotes to operate the tv and its confusing as they conflict with one another. they advertised 24 room service but had hardly anything on the menu, i had to ask what they had and i think it was 3 small dishes out of the entire menu selection which was disappointing. also breakfast was really poor - no options or choices, just a small basket with hummus, cheese, omelette, a little salad, some form of tomato sauce with tea or coffee only and the shower took a while to become warm/hot the location a number of restaurants - takeaway nearby in the area which was fine. i would recommend the hotel but hope the hotel address these little issues as it improve the stay ans comfort of many.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Emine

Liked: Cleanliness, staff & service
Ein sehr tolles Hotel. Passt den Preis gut essen war gut. Das Hotel war sehr sauber und das Personal wär sehr sehr lieb.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel.

The first room I was given wasnt clean however they immediately moved me to a great room that was clean and had a good view of the city. The hotel staff were excellent and tried to help when needed. The hotel itself is in a good area with lots of American restaurants and the hotel itself has good interior facilities. All in all I would stay again at the hotel but it is some distance from the old town when hotels.com listed it as being close to the Roman theater, when in fact it will cost you around 8 JD to get to the theater but this is not the hotel's fault.
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice place , extremely friendly people the best location ever , 6 days there loved every night there , good price too
Stayed 5 nights in May 2022
Verified review

6/10 Okay

AWAD

Liked: Staff & service, room comfort

Great Staff at Saray hotel west Amman Jordan

Perfect location to my destination, furniture need to improvement and others facilities required for maintenance
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Dimos

Liked: Staff & service, amenities, property conditions & facilities
It's a nice hotel, with fabulous breakfast. Very convenient place.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

KISHA

Liked: Cleanliness, staff & service
The variety of shops and restaurants in walking distance was a huge plus.
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

部屋が寒い

エレベーター、ロビーが寒過ぎて部屋も暖房が効くまでコートを着てましたが、全然暖まらないので数時間着てました。掃除が行き届いてないし、2泊したけど部屋の掃除、タオルの交換は言わないとしてもらえなかったです。シャワーもぬるま湯しかでず、部屋も寒いままなので真冬に凍えるかと思いました。
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Mazhar

Liked: Amenities
Disliked: Property conditions & facilities
My booking varied from online reservation and when asked staff they were relentless in verifying and/or amend it!!! Wifi was down for almost 1 day! Beds were v small (less than standard type) and that is not shown properly in pics nor highlighted! As for the hotel itself it is v nice and clean
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención al cliente muy buena, las instalaciones se ven mejor en las fotos que en la realidad.
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can anything else go wrong?

After a wonderful week in Jordan we arrived in Amman at the Saray Hotel. When we got to our room whatever could go wrong did go wrong. A lamp was broken, the television didn't work, the phone had no cord connecting it to the system, there were no towels in the bath, the air conditioning did not work and there was broken glass in the rug. This took multiple calls to the front desk and numerous visits by staff to the room to attend to all of this. I can't help wonder why they didn't offer us another room. Perhaps our mistake to prepay for accommodations when making the reservation. Won't do that again!
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

Jam

Not really worth that price .need to improve many things
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so the location on the Expedia may is off. This hotel is on the west side of town. That said it's a great hotel. The staff are friendly, the breakfast good, and everything is clean. Nice coffee shops around it. I'd stay again.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Ved

Stayed 1 night in Feb 2026