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Hotel Mercier

4.0 star property

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Photo gallery for Hotel Mercier

Bar (on property)
Front of property
Honeymoon Suite | Living area | TV
Lobby
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Rozenstraat 12, Amsterdam, Noord Holland, 1016NX
  • Anne Frank House
    ‪4 min walk‬
  • Dam Square
    ‪9 min walk‬
  • Leidseplein
    ‪14 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪18 min drive‬

Room options

View all photos for Junior Double Room

Junior Double Room | Premium bedding, in-room safe, desk, blackout curtains

Junior Double Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, in-room safe, desk, blackout curtains

Honeymoon Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout curtains

Basic Double Room, 1 Queen Bed

7.8 out of 10
Good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, in-room safe, desk, blackout curtains

Comfort Double Room

8.6 out of 10
Excellent
(29 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Double/Twin Room (No Windows)

Economy Double/Twin Room (No Windows) | Premium bedding, in-room safe, desk, blackout curtains

Economy Double/Twin Room (No Windows)

7.8 out of 10
Good
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room

8.6 out of 10
Excellent
(20 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Suite, Mezzanine

Superior Suite, Mezzanine | Premium bedding, in-room safe, desk, blackout curtains

Superior Suite, Mezzanine

9.8 out of 10
Exceptional
(7 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

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About this property

Hotel Mercier

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room and concierge services are on-site.
Hotel Mercier offers 48 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. A pillow menu is available. Cable televisions are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Mercier's great location. During your stay, you're just a quick walk from The 9 Streets. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Bonboon, a fine-dining restaurant that serves vegan cuisine
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 10 minutes by foot from Dam Square and a 3-minute drive from Vondelpark
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

WiFi is free in public spaces. The eco-certified Hotel Mercier also features tour/ticket assistance, a garden, and coffee/tea in common area.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Bonboon – This fine-dining restaurant specialises in vegan cuisine and only serves dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bonboon

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.95 for adults and from EUR 9.95 for children
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Mercier Amsterdam
Mercier Amsterdam
Hotel Mercier Hotel
Hotel Mercier Amsterdam
Hotel Mercier Hotel Amsterdam

Hotel Mercier Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1004 reviews
Rating 8 - Good. 221 out of 1004 reviews
Rating 6 - Okay. 74 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Siddarth, Toronto

Stayed 3 nights in May 2025

10/10 Excellent

phyllis

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

phyllis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful neighborhood feeling. Steps away from the bustle of the Jordan section of Amsterdam main canals and roads. This section has the Anne Frank Museum as well as many cafes and shops
Getting a cappuccino off the lobby
At the cross road
Stayed 2 nights in May 2025

10/10 Excellent

Hannah

Stayed 1 night in Apr 2025

10/10 Excellent

Astrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Great place, helpful staff. Very central but calm, and so stylish. Would definitely stay here again.
Stayed 1 night in May 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
When we arrived, the gentleman who welcomed us was less than friendly and didn’t tell us about the fact that we could get water, etc. however… Camilla, who we saw the next day was absolutely incredible. She explained everything and she was lovely and we could not have asked for a nicer person and so so helpful. It was just sad that our introduction to the hotel when we arrived was less than what we would’ve liked.
Stayed 6 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Mercier is an excellent place to stay!

The hotel is lovely and is located in a great area close to all the sites and activities I wanted to do. The staff is excellent; very professional, efficient, and helpful. I really enjoyed the pre fixe vegan dinner and wine pairing the night I arrived. I highly recommend this hotel to others.
Stayed 4 nights in May 2025

8/10 Good

julia

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing we did not like was the flight of stairs inside our room (107). They are inconvenient with luggage and a safety hazard . The carpet color is very dark and the last step blends into the floor making if hard to see. The staff did offer to come to our room to carry our bags which was nice.
Stayed 2 nights in May 2025

10/10 Excellent

Viktor

Stayed 2 nights in May 2025

10/10 Excellent

Louis-Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Amsterdam

Exceptionnally comfortable bed, great shower, clean room, great location. Eould recommend without any hesitation.
Stayed 3 nights in May 2025

10/10 Excellent

Chauncey

Stayed 6 nights in Apr 2025

6/10 Okay

Rosemary

Disliked: Room comfort

Poor room layout

The hotel is centrally located for exploring Amsterdam. The lobby and lounge were well decorated. We had a junior suite. The room had a poor layout. Very limited room for suitcases, etc. Bed was up a flight of stairs- very steep and dangerous. The shower was situated in the middle of the room with no privacy (clear glass shower door). We requested a different room but they were unable to fulfill our request. Unfortunately, affected our stay in Amsterdam.
Stayed 3 nights in Apr 2025

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service
Great interior, great staff, very helpful. My only gripe was the lack of slippers in the bedroom and the weak shower
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable place with a very accommodating staff and a good shower.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the small boutique atmosphere. Everyone was very friendly and accommodating. Bar was unit not vegan so did not dine. Lived the little extras like flavored water and mints at front desk area. Great location. Very walkable to all
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the core of Amsterdam
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Liked: Property conditions & facilities
Great location, excellent service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location, Wonderful modern, well designed rooms.
Stayed 3 nights in Mar 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay - the entire staff are warm and welcoming and there is a massive sense of pride in how everything is delivered.
Stayed 3 nights in Mar 2025

10/10 Excellent

Team

Stayed 3 nights in Mar 2025

6/10 Okay

Clare

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Enjoyed my stay at Hotel Mercier, good location and very cosy rooms with comfortable bed and soft bedding. Tasteful design and great dining room. Unfortunately the hotel would not accommodate my early arrival and I was left to sit in the lounge for most of the day. I was also a little disgruntled that people who arrived after me were being checked in whilst I was left with no room. I'd emailed prior so this was not good service. Would have happier customers if it tried to accommodate them more.
Stayed 1 night in Jan 2025

2/10 Terrible

LISA

Disliked: Staff & service, property conditions & facilities, room comfort

DECEPTIVE DISHONEST ,BAIT&SWITCH ADVERTISING

As seasoned travelers who have stayed in hotels across Europe, we have rarely encountered such a misleading, dishonest, and disappointing experience as we did at Hotel Mercier. First, we paid extra for a deluxe room, expecting a higher level of comfort. Instead, we were placed in a motel-style room outside the main hotel, where anyone walking by could see directly into our space. This was nowhere near the standard of a "deluxe" room and was blatantly misleading. When I requested to be moved, I was told the hotel was full and that I would have to wait until the next day—something that should have been disclosed upfront. Unfortunately, overnight, my husband became very ill, and we decided to fly home to New York a day early. I spoke with Lazlo at the front desk, who clearly assured me that the hotel would not charge us for the unused night as long as Hotels.com agreed to waive the cancellation fee. Wanting to confirm, I immediately contacted Hotels.com, and they confirmed they had no issue processing the refund—as long as the hotel honored their agreement. Lazlo had already assured me they would. However, after we checked out, Hotel Mercier blatantly denied this agreement, both to us and to Hotels.com. Hotels.com made multiple attempts to verify the information directly with the hotel, yet each time, Hotel Mercier refused to acknowledge what their own employee had promised. Instead, they dismissed the situation by saying Lazlo had made a mistake—completely disregarding the fact
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria Isabel

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025