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Casa Serras Andorra

5.0 star property

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Junior Studio Suite, 1 Bedroom, City View | 1 bedroom, hypo-allergenic bedding, down duvets, minibar
Exterior
1 bedroom, hypo-allergenic bedding, down duvets, minibar
Daily buffet breakfast (EUR 25 per person)
Reception

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Room service
  • Gym

Explore the area

Map
Avinguda Meritxell, 23, Andorra la Vella, AD500
  • Pyrenees Andorra Shopping Centre
    ‪1 min walk‬
  • Casa de la Vall
    ‪6 min walk‬
  • Caldea Spa
    ‪14 min walk‬
  • La Seu d'Urgell (LEU)
    ‪32 min drive‬

Room options

Junior Suite (3 adults)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

Deluxe Room (2 adults and 2 children)

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Family Triple Room, 1 Bedroom

Family Triple Room, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Family Triple Room, 1 Bedroom

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Room, 1 Queen Bed

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite, 1 Bedroom

Luxury Studio Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Luxury Studio Suite, 1 Bedroom

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Grand Double Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Grand Double Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Quadruple Room, 1 Bedroom

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Family Quadruple Room, 1 Bedroom

  • 33 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Single Bunk Bed

Deluxe Room, 2 Single Beds

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Double or Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Grand Double or Twin Room

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Family Suite, 2 Bedrooms

  • 68 sq m
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Single Bunk Bed

Deluxe Room (3 people)

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Studio Suite, 1 Bedroom, City View

Junior Studio Suite, 1 Bedroom, City View | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Studio Suite, 1 Bedroom, City View

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room (2 adults and 1 child)

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

Deluxe Double Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

Casa Serras Andorra

Luxury hotel with full-service spa and 24-hour health club
This smoke-free hotel features a full-service spa, a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a complimentary children's club are on-site. Housekeeping is available on request.
Casa Serras Andorra offers 66 accommodations with minibars and a safe. Beds feature down duvets. This Andorra la Vella hotel provides complimentary wireless Internet access.

Bathrooms include slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Casa Serras Andorra. During your stay, you're just a quick walk from Pyrenees Andorra Shopping Centre. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym and a sauna
  • Steps from Pyrenees Andorra Shopping Centre and a 2-minute drive from Caldea Spa
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Casa Serras Andorra offers its guests a full-service spa, a 24-hour health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A complimentary children's club, multilingual staff, and tour/ticket assistance are also featured at the luxury Casa Serras Andorra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Andorra la Vella hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Casa Serras Andorra has a restaurant on site.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Secured, covered parking on site (EUR 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Free children's club
  • Full-service spa
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business centre
  • Meeting room

Full-service spa

  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 95.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 25 per night
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 95.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Carlton Plaza
Carlton Plaza Hotel
Hotel Eurostars Andorra Centre La Vella
Eurostars Andorra Centre Hotel Andorra la Vella
Eurostars Andorra Centre Hotel
Eurostars Andorra Centre Andorra la Vella
Eurostars Andorra Centre
Hotel Eurostars Andorra Centre Andorra La Vella
Eurostars Andorra Hotel Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel Andorra la Vella

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