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Quality Inn & Suites Ann Arbor Hwy 23

2.5 star property

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Photo gallery for Quality Inn & Suites Ann Arbor Hwy 23

Indoor pool
Lobby
Coffee service
Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2376 Carpenter Rd., Ann Arbor, MI, 48108
  • Place, Huron River
    ‪1 min drive‬
  • Place, Gallup Park
    ‪1 min drive‬
  • Place, University of Michigan
    ‪4 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking (Roll in Shower)

  • 26 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Ann Arbor Hwy 23

Hotel in Ann Arbor with free breakfast and 24-hour business centre
This hotel features an indoor pool, a 24-hour business centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Limited housekeeping is available.
Quality Inn & Suites Ann Arbor Hwy 23 offers 50 accommodations with a safe and coffee/tea makers. Satellite televisions are provided. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Ann Arbor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Quality Inn & Suites Ann Arbor Hwy 23, you'll be within walking distance of Miles of Golf. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • Just a 4-minute drive from Eastern Michigan University and 6 minutes from University of Michigan
  • Pets welcome for a fee
Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. An indoor pool, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn & Suites Ann Arbor Hwy 23. Free self parking is available.

Smoking is allowed in designated areas at this Ann Arbor hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 11:30 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ann Arbor Comfort Inn
Comfort Ann Arbor
Comfort Inn Ann Arbor
Quality Inn Ann Arbor
Hotel Quality Inn & Suites Ann Arbor
Ann Arbor Quality Inn & Suites Hotel
Quality Inn & Suites Ann Arbor
Quality Ann Arbor
Comfort Inn Suites Ann Arbor
Quality Inn
Quality
Hotel Quality Inn & Suites
Quality Inn & Suites Ann Arbor Hwy 23 Hotel
Quality Inn & Suites Ann Arbor Hwy 23 Ann Arbor
Quality Inn & Suites Ann Arbor Hwy 23 Hotel Ann Arbor

Quality Inn & Suites Ann Arbor Hwy 23 Reviews

Reviews

4.8
Rating 10 - Excellent. 101 out of 1003 reviews
Rating 8 - Good. 141 out of 1003 reviews
Rating 6 - Okay. 176 out of 1003 reviews
Rating 4 - Poor. 215 out of 1003 reviews
Rating 2 - Terrible. 370 out of 1003 reviews

5.2/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

Reviews

8/10 Good

Scott

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

2/10 Terrible

Liza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is shady and I would warn people to stay away. We had an Expedia reservation and we showed up around 8 PM to check into our room and found out that they had given our room away because it was a “busy weekend”. Thankfully, they had a suite that we could stay in that night, but it was dirty, stains on the sheets, a tiny sofa bed that my two adult children had to squeeze into. The following night we moved into another room, which was better. The next morning, the hotel tried to tell me that the refund they had promised me the night before (for switching into that room) would no longer be issued. After talking to the manager who said he would then issue it, I still haven’t seen it in my credit card activity. We shall see. I would never stay at this hotel again. The breakfast was frozen waffles and a step down from normal hotels. Good thing there is a Bob Evan’s across the street! It is a good location for visiting U of M - that is the only nice thing I can say about this hotel.
Stayed 2 nights in Oct 2025

4/10 Poor

Kayla

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
This entire place needs a thorough renovation. It’s dirty and rundown. Sure, it’s relatively affordable. Yet, you might want to spend $20 more for a better stay.
Stayed 2 nights in Sep 2025

8/10 Good

cathy

Stayed 1 night in Sep 2025

2/10 Terrible

Shania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty
Stayed 1 night in Sep 2025

2/10 Terrible

Jacob

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Property promised twice that they would have 3

Stayed 1 night in Sep 2025

2/10 Terrible

Lance

Stayed 2 nights in Sep 2025

2/10 Terrible

Blythe, Grand Rapids

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cob webs in bathroom. Grounds not maintained. Hallways smelled of weed. Dirty carpet.
Stayed 1 night in Sep 2025

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning and tv did work, bedding and ice bin dirty
Stayed 2 nights in Sep 2025

4/10 Poor

Brigette

Disliked: Staff & service, property conditions & facilities
Like the location, not clean, feel like a cheap motel with questionable guests
Stayed 2 nights in Sep 2025

4/10 Poor

Dianne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check-in was a nightmare - either because of Expedia or the check-in clerk. I failed to notice my surname had not yet been changed in my Expedia account when I booked, and it took about an hour and almost an Act of God to rectify this. The toilet was dirty when we checked in, and after 3 days of no cleaning or fresh linens we finally (after asking 2 or 3 times) managed to get someone in to take care of that for our final 2 days. The room was poorly maintained, with no latch mechanism on the bathroom door, a smashed shower panel, a non-functional hair dryer, etc. The carpets, especially in hallways, are filthy. Not a recommended place.
No latch on bathroom door
Broken shower panel
Who knows what had been here?
Dirty carpets throughout
Stayed 5 nights in Sep 2025

2/10 Terrible

Glen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place sucked avoid

Stayed 2 nights in Sep 2025

8/10 Good

Robert Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Crystal

Stayed 4 nights in Sep 2025

2/10 Terrible

Joseph

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Felt 100% unsafe. Stayed there for a baseball tournament and my son was scared so stayed with his friends about a mile down the road. Room smelled of marijuana and had 2 people walk into our room early am and at night time drug deals right in front of the building. Learned our lesson
Stayed 1 night in Jul 2025

8/10 Good

Anna

Stayed 1 night in Aug 2025

8/10 Good

Ryan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in very poor condition. Most things are broken or are breaking. Entire shower was broken, we wouldnt even use it. Slamming doors took place all night and morning, very very noisy.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel houses crews of construction workers for weeks at a time. It was noisy and the hallways reeked of take out food and pot smoke. We had to change our room because music was loud and coming through the wall.
Stayed 1 night in Aug 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
messy and smelly pet dog are charged extra
Stayed 2 nights in Aug 2025

4/10 Poor

Pawel

Disliked: Cleanliness, property conditions & facilities
I’m not recommending
Stayed 1 night in Aug 2025

6/10 Okay

Angela

Disliked: Cleanliness

Will not stay here again

As a woman staying alone,I wasn’t very pleased that the front desk attendant announced my room number to me and everyone else in the lobby. The stairwell was right next door to my room and every time someone opened and closed the door, it slammed shut. Which shook the entire wall. Made sleeping difficult as the bed was up against that wall. Overall the place was dark and dreary. Not well maintained. Very disappointed.
Stayed 1 night in Aug 2025

2/10 Terrible

Brigid

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down, sketchy area, nasty musty smell, etc
Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing….. property is a little outdated but they were actively updating while we were there.
Stayed 1 night in Aug 2025

2/10 Terrible

Angela

Travelled with group
Disliked: Property conditions & facilities
No Hot tub. It is cemented over.
Stayed 1 night in Aug 2025

2/10 Terrible

Wilfredo

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025