Fenix Bom Retiro

2.5 star property

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Photo gallery for Fenix Bom Retiro

Aerial view
Exterior
Restaurant
Standard Double Room | Minibar, desk, free WiFi, bed sheets
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rua Prates 324, São Paulo, SP, 01121-000
  • Place, Rua Jose Paulino
    ‪2 min walk‬
  • Place, Pinacoteca do Estado Museum
    ‪8 min walk‬
  • Place, Rua 25 de Marco
    ‪14 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪28 min drive‬

Room options

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Junior Triple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Economy Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Fenix Bom Retiro

This smoke-free hotel features a 24-hour front desk, free breakfast and free Wi-Fi in public areas. Other amenities include a vending machine.
Fenix Bom Retiro offers 60 air-conditioned accommodations with minibars and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a shower. This São Paulo hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Fenix Bom Retiro, you're just a quick walk from Rua Jose Paulino. Features include free breakfast and free WiFi in public areas.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a lift and a vending machine
  • Just a 2-minute drive from Pinacoteca do Estado Museum and 6 minutes from Shopping Center Norte
Free breakfast is served daily. Public spaces have free WiFi. Fenix Bom Retiro also features a vending machine and a lift.

This São Paulo hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 AM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Fenix Bom Retiro Hotel

Fenix Bom Retiro São Paulo

Fenix Bom Retiro Hotel São Paulo

Fenix Bom Retiro Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 109 out of 255 reviews
Rating 8 - Good. 57 out of 255 reviews
Rating 6 - Okay. 49 out of 255 reviews
Rating 4 - Poor. 22 out of 255 reviews
Rating 2 - Terrible. 18 out of 255 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Creziane

Stayed 2 nights in Apr 2025

8/10 Good

Bong, Lós angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Average is good
Stayed 4 nights in Feb 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Abel

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, café da manhã bom, tudo certo!
Stayed 1 night in Feb 2026

10/10 Excellent

Eliete

Stayed 2 nights in Feb 2026

10/10 Excellent

Eloide

Travelled with group
Liked: Cleanliness, staff & service, amenities
Quarto, atendimento e principalmente o café da manhã
Stayed 1 night in Feb 2026

8/10 Good

Jean pierre

Stayed 1 night in Feb 2026

6/10 Okay

Janderson Cleiton

Liked: Staff & service, amenities
Pelo preço vale a pena, mas deixou a desejar na limpeza, um pouco de cheiro de mofo no apartamento. Fora isso localização é boa
Stayed 1 night in Feb 2026

10/10 Excellent

Edney

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 5 nights in Jan 2026

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
Estava tudo muito limpinho, porém as toalhas de banho estão bem desgastadas.
Stayed 2 nights in Jan 2026

10/10 Excellent

Noemi

Business traveller
Liked: Cleanliness, staff & service, amenities
tudo perfeito o quarto, café da manha e atendimento, quando eu voltar pode ter certeza que me hospedarei nesse mesmo hotel.
Stayed 5 nights in Jan 2026

6/10 Okay

Silezia

Liked: Staff & service
Quarto atendeu, porem toalhas rasgadas e muito ruins.
Stayed 5 nights in Jan 2026

6/10 Okay

TATIANE NUNES PEREIRA

Travelled with family
Liked: Staff & service
Equipe gentil e muito solicita a acomodação que não é boa.
Stayed 2 nights in Jan 2026

4/10 Poor

Sandra

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo abaixo da expectativa.
Stayed 2 nights in Jan 2026

8/10 Good

Jong Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perto to loja..confortável
Stayed 1 night in Jan 2026

10/10 Excellent

Jorge Hugo

Stayed 1 night in Dec 2025

6/10 Okay

Michele

Stayed 5 nights in Dec 2025

10/10 Excellent

Elisangela

Stayed 3 nights in Dec 2025

10/10 Excellent

Jorge Hugo

Stayed 1 night in Dec 2025

8/10 Good

Caio

Business traveller
Liked: Cleanliness, staff & service, amenities
Em Geral foi uma boa experiência, poderia melhorar o chuveiro que saia pouca água e o café poderia melhor um pouco, mais no geral é uma otima opção com custo benefícios, a localização é otima para comprar e passeios pelo Bom Retiro.
Stayed 1 night in Dec 2025

10/10 Excellent

Nair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não tomei café da manhã o compromisso era em um horário antes de ser servido o café da manhã, não faltará oportunidade de eu voltar para ficar no café,obrigada.
Stayed 1 night in Dec 2025

10/10 Excellent

Bruno

Liked: Staff & service, amenities
O chuveiro no último dia não deitava água quente mas de resto tudo bem
Stayed 6 nights in Dec 2025

10/10 Excellent

Edenilson Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo bem perto e muito seguro para andar a noite.
Stayed 2 nights in Oct 2025

8/10 Good

HERRYSON

Stayed 2 nights in Nov 2025