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Hotel Spa Princesa Parc Excellence

5.0 star property

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Photo gallery for Hotel Spa Princesa Parc Excellence

Front of property
Arcade
Couples treatment room(s), Turkish bath/hammam, body treatments
Room amenity
Couples treatment room(s), Turkish bath/hammam, body treatments

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Ctra. General – Arinsal, La Massana, Arinsal, Andorra, AD400
  • Place, Comapedrosa Highlands Trail
    ‪3 min walk‬
  • Place, Els Orriols Ski Lift
    ‪5 min walk‬
  • Place, Pontal de Maceió Beach
    ‪15 min walk‬

Room options

View all photos for Habitación Doble Premium

Premium bedding, down duvets, minibar, in-room safe

Habitación Doble Premium

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Habitación Doble Premium Vistas

Habitación Doble Premium Vistas | Premium bedding, down duvets, minibar, in-room safe

Habitación Doble Premium Vistas

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Single Room, Non Smoking, Pets not allowed

Premium Single Room, Non Smoking, Pets not allowed | Premium bedding, down duvets, minibar, in-room safe

Premium Single Room, Non Smoking, Pets not allowed

  • Mountain view
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Single Room, Non Smoking, Pets not allowed

Premium Single Room, Non Smoking, Pets not allowed | Premium bedding, down duvets, minibar, in-room safe

Premium Single Room, Non Smoking, Pets not allowed

  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Double Room, Balcony

A modern hotel room with a large bed, a wooden wardrobe, a nightstand, and a mirror.

Premium Double Room, Balcony

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Premium Suite, Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Premium Suite, Terrace

  • Valley view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple premium

A hotel room with two beds, a wooden accent wall, a large mirror, and a TV.

Quadruple premium

  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Premium con Vistas

A hotel room with a large bed, a desk with a chair, a wooden bench, and a view of a mountainous landscape.

Quadruple Premium con Vistas

  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Front of property
Hotel Spa Princesa Parc
Arinsal
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, 214 reviews
The price is €54
includes taxes & fees
15 Jun - 16 Jun
Hotel Spa Princesa Parc

About this property

Hotel Spa Princesa Parc Excellence

A full-service spa, a restaurant and a nightclub are available at this hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hotel Spa Princesa Parc Excellence offers 43 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Hotel Spa Princesa Parc Excellence, you're just a quick walk from Els Orriols Ski Lift. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a swim-up bar and a poolside bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to massages, body wraps or aromatherapy at the spa
  • Services include a children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • 10 minutes by car from Caldea Spa and 11 minutes from Pyrenees Andorra Shopping Centre
Hotel Spa Princesa Parc Excellence offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, a nightclub, and a terrace are also featured at the luxury Hotel Spa Princesa Parc Excellence. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:30 AM.
Restaurante Louis XV – This restaurant serves breakfast and dinner.
Bar Bolera – On-site bar. Open daily.
Piano Bar – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 21 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Bar Bolera
  • Piano Bar
  • Restaurante Louis XV

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Snow sports gear
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 7 April 2026 to 14 July 2026 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 12 April to 17 April:
  • Spa
The property will be renovating from 7 April 2026 to 14 July 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 19 for adults and from EUR 13 for children
  • Covered self-parking fee: EUR 21 per night
  • Late check-out fee: EUR 30 (subject to availability)
  • Spa fee: EUR 16 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:30 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Diana Parc Arinsal
Hotel Diana Parc
Diana Parc Arinsal
Diana Parc
Hotel Spa Diana Parc
Spa Princesa Parc Excellence
Hotel Spa Princesa Parc Excellence Hotel
Hotel Spa Princesa Parc Excellence Arinsal
Hotel Spa Princesa Parc Excellence Hotel Arinsal

Hotel Spa Princesa Parc Excellence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 129 reviews
Rating 8 - Good. 32 out of 129 reviews
Rating 6 - Okay. 16 out of 129 reviews
Rating 4 - Poor. 3 out of 129 reviews
Rating 2 - Terrible. 3 out of 129 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay. Refurbished room superb. Very spoilt with pillow menu, coffee machine and many extras including complimentary jelly babies ! Will return
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staying with nice restaurant,spectacular view ,spacious rooms will be back!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with very nice family rooms. Restaurant with outstanding food, good spa (bit expensive) and a fun bar! One of the best hotels i visit in Europa for this price range.
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy with our stay! The room was clean, the beds were super comfortable, and everything worked perfectly. Friendly staff and a great atmosphere.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Simona

Liked: Cleanliness, property conditions & facilities
Beautiful room, very near the village centre and ski lift. The only downside is the SPA that you are only allowed to use for 1h on the clock- found the experience extremely stressful and always having to watch the time
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Danut Ilie

Liked: Cleanliness, amenities, property conditions & facilities
5 star +
Stayed 10 nights in Dec 2025
Verified

8/10 Good

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apart from one very rude barman good overall stay

Apart from one very rude barman good overall stay
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve being coming to Arinsal for over 20 years, it’s by far the best hotel in the area, you may pay a bit more for it, but it’s worth it!
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
Fab hotel. Comfy room with lots of space.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel. Staff were really lovely and very helpful thoroughly recommend
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that it had a bowling alley and 3 underground level parking on site. many bars and restaurants on site. breakfast was superb. the staff was also very prompt and extremely helpful and polite especially as they have many renovation in progress.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Was a great place to go bowling, swimming and general relaxation. There was a bus that would go into the main city. Not easily accessible to hikes without a car from this property and the gondola was not running during mid summer.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much about the place is very good, but a few frustrations for people with mobility difficulties. No complints though. Breakfast was outstanding.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Tariq

Liked: Property conditions & facilities
Spa staff were extremely rud le and they don’t make it easy or comfortable to use the facility. We stayed in the 5* part of the hotel but they can’t even help with luggage and food wasn’t great. Also room was dirty and dated. Other staff friendly and location great for ski lift.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Björn

Liked: Staff & service
Disliked: Room comfort

Mixed feelings with this return visit

The hotel is getting close to renovation. After four visits the deterioration in quality and service is very clear. The bed duvets are super warm so you need to sleep with open windows in the middle of the winter. The spa is sparsely staffed so lights and temperatures are not checked, nor the kids hours. The upscale restaurant food has been splendid past visits but this year we sent food back to the kitchen and left a lot at the plates. The Junior chef is not up to the task, with exception of the desserts that were ok.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family stay!

Fantastic stay, the family interconnecting rooms were excellent. Loved the Al La Carte restaurant, so peaceful. Excellent service from everyone, start to finish. was aware that the spa was additional cost which was a bit disappointing, would have liked to have had at least one free visit for the stay. Having said that, the spa is far more than just a pool. Huge jacuzzi, cold water plunge pool, 3 saunas. Absolutely wonderful after a long day skiing. We went with 2 children and all loved it! Yes the places are limited but that it a good thing because it didn’t get overcrowded. We did need to book 2 days in advance to get the time we wanted but there was plenty of other availability. The only very minor bit of feedback that I would give is that the set evening menu for the children was very limited, only the same 3 meal options plus one special each evening, we were there for a week so it was very repetitive. The adult menu was great though! We’ll definitely be back.
Stayed 7 nights in Feb 2024
Verified

8/10 Good

glynis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A mixed hotel that suits everybody. It’s done in 4 blocks. We were in Diana! The rooms were nice and comfortable, not too hot, on the small side. Inadequate storage for a ski holiday. Half board was a real treat, not your traditional hotel buffet but a la carte and it was lovely. There was a bowling alley downstairs with a bar and snacks so the kids and families tended to congregate down there so it was nice not to have kids running around. I didn’t use the spa because the kids free hours didn’t suit. The cost is 20€ for 1 hr. I did have a massage from Paula and that was very special. Parking underground is 20€ a night. It’s doable but tight. The cable car is 200 metres - some steps involved. Nice ski area if there’s snow and others within a reasonable drive.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Fernando

Liked: Staff & service, amenities
Bem localizado. Ideal para família e com opções de divertimento. Achei o quarto pequeno pela estrutura do hotel.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jose andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vistas maravillosas y la exclusividad
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Tatiana

Liked: Staff & service, room comfort
Tres bon accueil et très bel endroit, à première vue la chambre était magnifique mais nous n’avions pas d’eau chaude ce qui est regrettable quand on réserve une suite avec jacuzzi, on nous a changé de chambre mais problème aussi avec la température de l’eau, un geste commercial aurait été apprécié surtout que le SPA de l’hôtel était fermé pour travaux. Cela ne gâche pas la beauté du lieu cependant.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Òscar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El sofa tenía unas manchas horribles que hacían imposible sentarse por el asco que daban. Avisados en recepción, se limitaron a darle la vuelta al cojín, con la cremallera hacia fuera. Es como si nos tomaran el pelo. Además la calefacción estaba tan alta que no pudimos descansar por el calor insoportable y la nula posibilidad de regulación por termostato.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

ACCION

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top 👍

Un tres bel hôtel, du personnel serviable et compétent. Petit dejeuner parfait et restaurant Louis XV top avec plats délicieux. Espace jeux (bouling, billards, ...) top aussi ! Seul bémol la piscine extérieure un peu fraîche et la formule buffet du restaurant asses banale.
Restaurant Louis XV
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Tine Holm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt sted!

Rigtig fint ophold, god morgenmad. Dejligt man kunne få opladet sin bil. (Der er lav loftshøjde i P-kælderen, hvilket de advarer mod, men der er en kant hvor man parkerer, som er endnj lavere og desuden ru, den kan bagklappen gå op i og den ridser. Her kunne de godt sætte noget på, så den ikke ridsede, skulle uheldet med bagklappen være ude.)
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Alícia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tenia aire acondicionado, solo un ventilador muy ruidoso, y el jacuzi no funcionava correctamente. El desayuno demasiado caro para lo que era.
Stayed 1 night in Jun 2025