H10 Conquistador

4.0 star property

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Photo gallery for H10 Conquistador

3 outdoor pools, pool umbrellas, pool loungers
Creator video
Lobby
Double Room (Privilege) | Terrace/patio
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Rafael Puig, 36, Playa de las Americas, Arona, Tenerife, 38660
  • Place, Playa de las Américas
    ‪7 min walk‬
  • Place, Estadio Antonio Domínguez Alfonso
    ‪10 min walk‬
  • Place, Veronicas Strip
    ‪10 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪19 min drive‬

Room options

Double Room (2 adults)

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Double Room Single Use

  • City view
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

Double Room Single Use, Sea View

  • Sea view
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

Junior Suite - 2 adults and 2 children

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Double Room (Privilege)

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite - 3 adults

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Double Room (2 adults and 1 child)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

Double Room (3 adults)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

Double Room, Sea View (2 adults and 1 child)

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

Double Room, Sea View (3 adults)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

Junior Suite - 2 adults and 1 child

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Junior Suite - 2 adults

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Double Room, Sea View (2 adults)

7.6 out of 10
Good
(5 reviews)
  • Sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

H10 Conquistador

Along with 3 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
H10 Conquistador offers 485 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Arona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at H10 Conquistador. During your stay, you're just a quick walk from Playa de las Américas. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body wraps, facials or body treatments at the spa
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym and a playground
  • Within a 15-minute walk of Las Vistas Beach and Veronicas Strip
Some rates at H10 Conquistador are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

H10 Conquistador offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly H10 Conquistador.

This 4-star Arona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Tajinaste – This buffet restaurant serves breakfast, lunch and dinner. Reservations are required.
La Vita e Bella – This theme restaurant specialises in Italian cuisine. Reservations are required. Open selected days.
Restaurante Mencey Snack – On-site family restaurant. Reservations are required. Open daily.
Steak House – This theme restaurant specialises in barbecue. Reservations are required. Open selected days.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at H10 Conquistador are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 3 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Vita e Bella
  • Restaurante Mencey Snack
  • Steak House
  • Tajinaste

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 3 per person
  • In-room safe fee: EUR 18 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number H-38-4-0000210
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

H10 Conquistador Arona
H10 Conquistador Hotel Arona
H10 Conquistador Hotel
H10 Conquistador Resort Arona
H10 Conquistador Hotel
H10 Conquistador Arona
H10 Conquistador Hotel Arona

H10 Conquistador Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 245 out of 638 reviews
Rating 8 - Good. 279 out of 638 reviews
Rating 6 - Okay. 80 out of 638 reviews
Rating 4 - Poor. 24 out of 638 reviews
Rating 2 - Terrible. 10 out of 638 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Asha

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, beautiful resort, just perfect!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff. Fantastic buffet
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with this hotel, especially the buffet room and bedrooms!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Duarte

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located!! Would definitely come back!!
Stayed 9 nights in Apr 2025
Verified

8/10 Good

Thorsteinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Great location.
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly and great location.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Georgia Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort and perfect location and staff were all lovely and went the extra mile
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location & views from our rooms were gorgeous. We asked for & were allocated rooms near to one another as we were travelling with my mother in law.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lovely rooms with views over the pool and sea with friendly staff. The beds by the pool very busy and to close together. Overall nice place
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, would definitely return again
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Laurell

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing stay , 2nd time back and it’s the only place I want to stay !. Super clean , good food and wicked entertainment . Everyone so helpful and friendly .
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at the hotel for 6 days for my birthday.booked the privilege room, which included the a la carte dining and privilege lounge and terrace. Fabulous service and facilties and I would reccommend.Will return to this hotel.
Stayed 6 nights in May 2023
Verified

8/10 Good

fariba

Liked: Staff & service
The hotel location was great, near the nice beach and all the nice restaurants and shops, The staff were very welcoming and nice. Dislikes: Hotel had small cockroaches in the room, make sure you close luggage or bags specifically for your dedicated kids skin, however i have heard most of hotels have cockroaches, so its not this hotel only.
Stayed 2 nights in Aug 2023
Verified

4/10 Poor

Arna

Disliked: Property conditions & facilities, room comfort
The rooms were too small not like the pictures on the website We moved to another hotel Villa Cortés
Stayed 11 nights in Aug 2024
Verified

6/10 Okay

Jane

Liked: Cleanliness, staff & service, amenities
Property in need of some modernisation. My room was small for 3 adults and the aircon was insufficient. The room however was kept clean and fresh towels delivers daily if needed. The staff were amazing and the hotel kept clean inside and out. Ample choice for breakfast (I booked b&b) all fresh. Enjoyed my stay
Stayed 7 nights in Sep 2023
Verified

6/10 Okay

Suneer

Disliked: Amenities
The hotel had some positives, like good food and excellent entertainment staff who made the stay enjoyable. However, the room cleanliness was disappointing—no cleaning service, towels weren’t replaced, and there was no tea or coffee provided. These basics should have been taken care of. If they improve housekeeping, it could be a much better experience.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Management of pool are was very good and felt very safe with different activities for the children throughout the day. Good choice of food and drinks sometimes food was left under the heat lamps too long .There were not enough sunbeds for number of guest so had to get up before 8am to get one.
Stayed 7 nights in Aug 2024
Verified

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Pretty bad stay, from rude staff on check in to extremely rude staff in check out. No water in the room, food was very basic. Room wasn’t ready on time, definitely not worth anywhere near the €500 per night we paid.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

BARRY

Liked: Cleanliness, staff & service, amenities
Very limited parking at hotel. Room very small, no coffee/tea maker. Not value for money. Hotel a bit tired.
Stayed 6 nights in Feb 2024
Verified

6/10 Okay

Mathew John

Liked: Cleanliness
This hotel is barely a 4 star. Its a lilttle run down due to its waterfront location. Staff are ok- waiting or just not getting things is normal here- can't complain about everything it just puts a damper. Website was very misleading- below expectations. Nice promenade along waterfront, had a great meal at Sirena.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long weekend trip to the islands

Great stay at a great hotel! From check in the service was excellent!! Room was large and clean with large balcony to sit on and play cards. Pool area was clean. We opted for the 1/2 board as we are not big drinkers. I found drink prices to be reasonable. Food at the Buffet was very good!! Not 5tar dining but probably best buffet outside of Vegas that I have had. Infinity pool deck was a great place to watch the sun set and watch the surfers/people watch. Only 2 downsides… 1) no on-site parking. You have to find it on the street or in a local garage 2) sandy beach is not directly behind the hotel, however it is a short walk away. We are definitely going to stay here again soon! Thanks for the great visit!!?
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Shelly

Liked: Cleanliness, staff & service
I truly loved all the staff! Very helpful and friendly! Did not like the fact that you had to pay for a hot tub or that you had to make an appt for the gym. That was very inconvenient and the gym VERY small so they only allowed 4 people in at a time. There were also too many rules surrounding making appts for meal times. Most all inclusive hotels allow me to go straight to dine and not have to stop and make An appt for each meal. The absolute best time was the live entertainment they had every night but the wifi was terrible. Beautiful infinity pool over looking the ocean was phenomenal!
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the check-in was everything very nice and they welcome us very nicely because of privilege status. They give us a warm welcome and the staff was very nice. I get completely disappointed when we get into the room. While very clean, VERY small. But what totally disappointed me was that terrace that was supposed to be ‘privilege’. Turns out you can't have your curtains open because the people walking outside on that terrace can see in. So if you're thinking about this hotel, my personal take is that the privilege floor is not privileged at all; on the contrary, I would have loved to be on a different floor. Everything else like the staff, the food and the shows was great! I will come back but not to that floor! 😅
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

Stuart

Disliked: Staff & service, property conditions & facilities
I had a very disappointing check-in experience. The room was unbearably hot due to faulty air conditioning, and when I reported this to reception I was told—on two separate occasions—that there was only one maintenance person for 500 rooms. The shorter male receptionist (French, judging by his accent) showed little sympathy, offered no apology for the state of the room, and even seemed to find the situation amusing. Some customer service training is clearly needed. The only staff member who showed genuine concern was a lady named Sarah, who was helpful. The air conditioning once fixed was still inadequate so the blackout curtains had to be kept drawn which wasn’t ideal considering I’d paid extra for a sea view. In addition to the air conditioning issue, the room itself was dingy, poorly maintained and not up to the standard expected of a 4-star hotel. Furnishings were inconsistent, some rooms had lamps and ceiling fans while others didn’t. There was no kettle in the room either which is unlike any 4 star hotel which I’ve stayed in. Even though the hotel has a policy of sun beds not being reserved, no one seems to follow it which means you’ll struggle to find a bed if you leave getting to the pool until later in the day. The other slight irritations with this hotel were the limited music play list (at breakfast and dinner the best of Whitney Houston blared out) . On a positive note, the food was of good quality, the restaurant staff were friendly.
This was reported on my first day to reception and housekeeping but wasn’t fixed.
The bed had to be moved to get  a breeze from the air vent whilst the AC was broken
The terrace area is in need of a makeover.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr freundliche mitarbeiter
Stayed 8 nights in Apr 2026