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Alexandre Gala

4.0 star property
VIP Access

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Photo gallery for Alexandre Gala

Relax by the serene pool, surrounded by palm trees and spa facilities.
Welcome to our reception area, where friendly staff are available to assist you.
Enjoy a meal at our dining area, where a long counter offers a variety of food and beverages.
Two single beds with white linens and brown pillows, a desk and chair, and a flat-screen TV.
Relax on the deck with comfortable seating and a pergola overhead, surrounded by lush desert plants and a scenic ocean view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • All-inclusive
  • Hot tub
  • Spa

Explore the area

Map
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Tenerife, 38660
  • Veronicas Strip
    ‪3 min walk‬
  • Playa de las Américas
    ‪5 min walk‬
  • Los Cristianos Beach
    ‪5 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, Balcony

1 bedroom, minibar, in-room safe, desk

Standard Room, Balcony

7.4 out of 10
Good
(10 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Club Alexandre Superior Room

Club Alexandre Superior Room | 1 bedroom, minibar, in-room safe, desk

Club Alexandre Superior Room

7.0 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | 1 bedroom, minibar, in-room safe, desk

Family Room, Multiple Beds

  • 29 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Standard Single Room, Balcony

1 bedroom, minibar, in-room safe, desk

Standard Single Room, Balcony

  • 29 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

Alexandre Gala

Family-friendly hotel with 2 outdoor pools and full-service spa
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Alexandre Gala offers 308 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Arona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy.
During your stay at Alexandre Gala, you're just a quick walk from Playa de las Américas. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to body scrubs, body treatments or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and fitness classes
  • Within a 15-minute walk of Siam Park and Playa de las Américas
Some rates at Alexandre Gala are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Alexandre Gala offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 323 square feet (30 square metres) and includes a conference centre. A children's pool, a sauna, and spa services are also featured at the family-friendly Alexandre Gala. Parking is available for a fee.

This 4-star Arona hotel is smoke free.

Alexandre Gala has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Alexandre Gala are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 10 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (323 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number H-38-4-0000259
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gala Hotel Tenerife
Gala Tenerife
Gala Tenerife Arona
Gala Tenerife Hotel
Hotel Gala Tenerife
Hotel Gala Tenerife Arona
Tenerife Gala Hotel
Tenerife Hotel Gala
Hotel Gala Tenerife
Alexandre Gala Hotel
Alexandre Gala Arona
Alexandre Hotel Gala
Alexandre Gala Hotel Arona

Alexandre Gala Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 83 out of 230 reviews
Rating 8 - Good. 86 out of 230 reviews
Rating 6 - Okay. 38 out of 230 reviews
Rating 4 - Poor. 15 out of 230 reviews
Rating 2 - Terrible. 8 out of 230 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Eileen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharsha Raeeza

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant stay here. The staff have been very kind and even gave me a bottle of fizz to celebrate my birthday. Everything is pretty much walkable. Only a couple of issues, the music from Veronica’s blares at silly o’clock in the morning, you have to pay for drinks (even water) when you have half board (dinner/lunch). The waiters can just rush you when you have either just sit down or are mid mouthful. Other than that, first time solo travelling and i felt very safe and very frequently people!
Stayed 6 nights in Mar 2025

10/10 Excellent

Jordanne

Stayed 9 nights in Mar 2025

6/10 Okay

Juraj

Liked: Cleanliness, staff & service, property conditions & facilities
overal it was clean, great location and staf was very friendly no problem there, however must point few issues not much food choices very repetitive, tv exploaded in middle of the night sorted next day t bff tho but was not pleasant experince, 3days room not claned despite having “please clean my room sign” on the door and going out, getting to the room is not convinient, all rooms are with balcony but noone tells you prior booking your is on the ground with option to upgrade. at dinner time even water costs 2,50€ as thre is no jar or dispenser available.
Stayed 5 nights in Mar 2025

10/10 Excellent

tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning of the room each morning and loved how they made our beds and cleaned our bathroom but their was one thing that was not good and it was the night club every night till four in the morning. Did not get much sleep apart from that our stay was lovely and would return again thank you
Stayed 7 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had everything you could want for a holiday. I asked for a quiet room and was upgraded to a superior room. One of the female bar staff (entertainment bar)was quite surly. The toilet in the bathroom was a little too low which could present a problem for the elderly with mobility problems.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, staff friendly and perfect sleep
Stayed 4 nights in Mar 2025

8/10 Good

Sakari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Deimante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

sadaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

short stay

The Hotel is Ok, the staff are excellent. Rooms good. Gym - old and not well looked after and doesn't open until 10 am! The pool area is lovely BUT people putting towels on sunbeds nd not turning up till after midday is a big issue. Kids in the whirlpool, means the adults don't get a look in! I know not the hotel's thought but I think it needs to be managed better. half board is OK. Food is average to OK , the staff serving the food really nice, but the guys doing the tables with drinks, clearing etc, very rude, no one welcomes you and gives you a table, but if you sit at a table the guys don't like it, they wave their arms and tell you to move ! even if you have your food in front of you.
Stayed 4 nights in Jan 2025

10/10 Excellent

Trupti

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

James

Stayed 5 nights in Jul 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little issue on check in but that was 100% MY fault. I found all the staff to be polite and professional. Room was good and well maintained. Pool area also well maintained. All in all a nice hotel and if i was ever in that area again wouldn't hesitate to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2024

10/10 Excellent

Jade Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel my 3rd visit here now and hopefully going bk in January xxx
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en famille

Très bon séjour en famille. Insonorisation un peu faible, personnels très gentils. Thème pour les repas change tous les jours. À conseiller
Stayed 6 nights in Oct 2024

6/10 Okay

Jaeme

Travelled with partner
Liked: Amenities, property conditions & facilities
Bedding was dirty when arrived. They need more security features around the hotel. No CCTV anywhere other than the reception. We were moved rooms and the air con didn’t work. Otherwise everything else was good. We would stay again but perhaps only for b&b
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service

Not as described

Was told we would have a room upgrade as im a platinum vip member of hotels.com but never had a room upgrade was told we would have 39 euro drink and food allowance didnt get that either was told hotel had aircon and it was red hot in there no aircon very uncomfortable not very pleased as i use this website once or twice a month
Stayed 4 nights in Oct 2024

10/10 Excellent

Leila Sadat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting, excellent restaurant, friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Alejandro

Stayed 3 nights in May 2024