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Mercure Arras Centre Gare

Property class: 4

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Photo gallery for Mercure Arras Centre Gare

A person dining at a restaurant with a plate of food, a glass of red wine, and condiments on the table.
A modern reception area with a large pillar, seating, a plant, and a view of the street.
A hallway with a geometric patterned floor, a person with a suitcase, and a door with a number sign.
Bar (on property)
A hotel room with two beds, a desk, and a chair.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
58 Boulevard Carnot, Arras, Pas-de-Calais, 62000
  • Place, Place des Héros
    ‪5 min walk‬
  • Place, Grand Place
    ‪7 min walk‬
  • Place, Notre Dame Cathedral
    ‪9 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪41 min drive‬

Room options

View all photos for Family Room, Multiple Beds (Superior)

A hotel room with a bed, desk, chair, and a TV mounted on the wall.

Family Room, Multiple Beds (Superior)

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

A coffee station with a coffee maker, a kettle, and a tray of pastries. There is a framed welcome sign and a stack of plates.

Privilege, Room, 1 Double Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

A hotel room with a large bed, two bedside tables, a phone, and a lamp on each table.

Standard Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a sofa, and a TV mounted on the wall.

Privilege, Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed

A modern bathroom with a white sink, mirror, and shower.

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room, 2 Single Beds

A modern bathroom with a white sink, mirror, and shower.

Classic Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Arras Centre Gare

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space. Housekeeping is available on request.
Mercure Arras Centre Gare offers 98 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include baths or showers.

This Arras hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Mercure Arras Centre Gare. During your stay, you're just a quick walk from Eglise Saint Laurent. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 8 meeting rooms
  • On-site recreation includes a gym
  • Within a 10-minute walk of Eglise Saint Laurent and Place des Héros
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 8 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 11248 square feet (1045 square metres) and includes a conference centre. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Mercure Arras Centre Gare. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Arras hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Le 58 – This restaurant serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 14 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Le 58

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (11,248 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Art Deco architecture
  • At least 80% organic food
  • Banquet hall
  • Built in 1992
  • Communal living room
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 January to 2 January:
  • Dining venue
The following facilities are closed for Christmas Eve and New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Covered self-parking fee: EUR 14 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Atria
Mercure Atria Arras Centre
Accor Atria Arras Centre
Mercure Atria Arras Centre Hotel Arras
Mercure Arras Centre Gare Hotel
Mercure Arras Centre Gare
Mercure Arras Gare Arras
Mercure Arras Centre Gare Hotel
Mercure Arras Centre Gare Arras
Mercure Arras Centre Gare Hotel Arras

Mercure Arras Centre Gare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 406 out of 744 reviews
Rating 8 - Good. 256 out of 744 reviews
Rating 6 - Okay. 57 out of 744 reviews
Rating 4 - Poor. 14 out of 744 reviews
Rating 2 - Terrible. 11 out of 744 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Maaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, great location, breakfast was amazing!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times as the hotel is located next to the train station and has excellent ample parking. The room and food were of the best quality and the staff were helpful.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Lots of parking.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel with excellent facilities in a great location with friendly and helpful staff all adds up to a wonderful stay.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, central location with restaurants within walking distance.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, amenities
Excellent location and very nice service 👍👍
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great breakfast.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Friendly, helpful staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Solid stay.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

William

Liked: Property conditions & facilities, room comfort
Great stopover in lovely town of Arras. Very friendly staff and lovely bar.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

Hotel is good for overnight stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

HAO YUN 666

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great stay with this hotel. Friendly staff and comfortable bedding quality.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent hotel.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was very nice. Highly recommended
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent standard, great value for money, fantastic breakfast, friendly staff, great location
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

wily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great stay here 😀
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in the Heart of the City

Well situated to explore Arras and its restaurant scene.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms great breakfast and the dinner was great too
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, bed comfortable and reception very helpful with us trying to park our car. Location excellent.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel was super close to the train station.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Heather

Liked: Amenities
We stayed here in 2024 and loved it so much we came back. Lovely staff, nice breakfast options and a short walk the citu squares.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jeffery

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the bed was great. Recommend making a reservation at the dinning room if you plan on eating there.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the restaurant
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size standard rooms, very clean, friendly staff, excellent dinner
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the town centre
Stayed 1 night in Aug 2025