New Tristar Beach Hotel

2.0 star property

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Photo gallery for New Tristar Beach Hotel

On the beach, sun-loungers, beach umbrellas, beach towels
Deluxe Double Room, 1 Bedroom | 1 bedroom, bed sheets
Reception
Dining
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Restaurant

Explore the area

Map
Panama Road, Arugam Bay, Pottuvil, 32500
  • Arugam Bay Beach
    ‪8 min walk‬
  • Pasarichenai Beach
    ‪12 min walk‬
  • Muhudu Maha Viharaya Temple
    ‪5 min drive‬

Room options

Deluxe Double Room, 1 Bedroom

  • Beach view
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Beach view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

About this property

New Tristar Beach Hotel

Beachfront hotel for sun and fun
When you stay at this beach hotel, you can enjoy umbrellas and sunloungers.
New Tristar Beach Hotel offers 20 air-conditioned accommodations, with a ceiling fan. Bathrooms include a shower. Housekeeping is provided on a daily basis.
During your stay at New Tristar Beach Hotel, you're just a quick walk from Arugam Bay Beach. You'll find features such as a restaurant, a coffee shop/cafe and breakfast (surcharge).
  • Options for a bite to eat include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • 7 minutes on foot from Arugam Bay Beach and a 5-minute drive from Muhudu Maha Viharaya Temple
Along with a restaurant, there's a coffee shop/cafe on site. New Tristar Beach Hotel also features a garden, laundry facilities, and dry cleaning/laundry services.

This Arugam Bay hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
New Tristar Beach Hotel has a restaurant on site.

Languages

English

Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 3.50 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach

Accessibility

  • No lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 9.50 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 5 for adults and from USD 3.50 for children
  • Rollaway bed fee: USD 9.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

New Tristar Beach Hotel Hotel
New Tristar Beach Hotel Arugam Bay
New Tristar Beach Hotel Hotel Arugam Bay

New Tristar Beach Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

9.0/10

Cleanliness

6.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Zoltan

Liked: Cleanliness, property conditions & facilities

Not for light sleepers!!!

I did not have a great stay here, because of the hotel and hotels.com. First off, let me say that the hotel and rooms are ok, the breakfast is good, and the location is great (in the middle of the main business area and your back door goes right to the beach). BUT this makes it very difficult for light sleepers, which I am. I thought the beach would have a calming sound, but during high season the waves sound like a thunderstorm right outside your back door. And fishermen are parked right behind the hotel so you will hear them start their engines at 5:00 a.m. Also, there is a restaurant that parties all night on Thursday nights literally next door. Because of this I asked the manager if I could leave two days early for my 7-day stay. He agreed and asked me to have hotels.com connect with him. When I asked hotels.com to connect with him they have the wrong contact information, and the manager apparently can't connect with them either, so they couldn't get a hold of each other. How can you be on the website and not be able to communicate with each other? So I was forced to stay the entire 7 days and barely sleep at all. The manager is very nice but could not help me even though he said he could. But this place is good if you are a deep sleeper.
Stayed 7 nights in Jul 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ An Unforgettable Stay in Paradise – New Tristar Hotel, Arugam Bay We had the absolute pleasure of staying at the New Tristar Hotel in Arugam Bay for 4 nights, from 29th June to 3rd July, and it was nothing short of exceptional. From the moment we arrived, we were warmly welcomed by the outstanding staff and the incredible manager, Arooz. His attentiveness, kindness, and genuine care made us feel right at home and truly elevated our experience. Our room was spotless and well-equipped, with efficient air conditioning, a working fridge and kettle, and 24-hour hot water in the shower — all the comforts you’d want while staying by the sea. The cleanliness and efficiency throughout the hotel were of the highest standard. Each morning, we were treated to a delicious breakfast featuring a fragrant mix of Sri Lankan specialties alongside comforting European favorites — a perfect start to each day. But the real highlight was the location. The hotel is directly on the beach, and we were lucky enough to watch the sunrise over the ocean right from our balcony — an unforgettable view that will stay with us for a long time. A heartfelt thank you to Arooz and the entire team for making our stay so memorable. Your warm hospitality and attention to detail made all the difference. We left feeling relaxed, recharged, and already looking forward to our next visit.
Stayed 4 nights in Jun 2025