Norfolk Arms Hotel

4.0 star property

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Photo gallery for Norfolk Arms Hotel

Comfort Double Room (Low ceiling height; Bath only) | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Indoor wedding
Superior Double Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Staircase

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
High Street, Arundel, England, BN18 9AD
  • Arundel Castle and Gardens
    ‪3 min walk‬
  • Arundel Castle Cricket Ground
    ‪3 min walk‬
  • Arundel Cathedral
    ‪4 min walk‬
  • London (LGW-Gatwick)
    ‪56 min drive‬

Room options

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room (Low ceiling height; Bath only)

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

Courtyard Double or Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Double Room

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

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About this property

Norfolk Arms Hotel

Hotel in Arundel with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, self parking and conference space. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and wedding services. Housekeeping is available on request.
Norfolk Arms Hotel offers 34 accommodations with coffee/tea makers and a hairdryer. This Arundel hotel provides complimentary wireless Internet access. Bathrooms include a bath. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Norfolk Arms Hotel. During your stay, you're just a quick walk from Arundel Jailhouse. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • 6 minutes by car from South Downs National Park and 12 minutes from Goodwood Motor Circuit
As a guest of Norfolk Arms Hotel, you'll find a terrace, dry cleaning/laundry services, and room service (during limited hours). Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Arundel hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Norfolk Tap – On-site bar. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.50 per day)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.50 per person
  • A bar/lounge

Restaurants on site

  • Norfolk Tap

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.50 per person
  • Self-parking fee: GBP 7.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Norfolk Arms Hotel Hotel
Norfolk Arms Arundel
Norfolk Arms Hotel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Hotel Arundel

Norfolk Arms Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 326 out of 783 reviews
Rating 8 - Good. 309 out of 783 reviews
Rating 6 - Okay. 103 out of 783 reviews
Rating 4 - Poor. 31 out of 783 reviews
Rating 2 - Terrible. 14 out of 783 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

N

Stayed 2 nights in Apr 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jane

Liked: Cleanliness, room comfort
Disliked: Staff & service

Bit of a shame….

Although the receptionist told us she had a cold I don’t feel that permitted her to be rude. From check in when the booking was clearly in my name she looked past me & asked my partner for the car reg to greeting me this morning with ‘Oh God’!!! The room was comfortable but the plug didn’t work so my bath wouldn’t run out. Someone was cleaning at 640am. It’s so central & so convenient, might I suggest if staff are not well they stay home so we don’t upset them by existing!
Stayed 1 night in Apr 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Darran

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Stayed 1 night in Feb 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building in interesting town.
Stayed 2 nights in Mar 2025

10/10 Excellent

Darren

Stayed 1 night in Feb 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old charm hotel in the centre of Arundel. Different bars and snugs. Excellent food both at breakfast and in the restaurant.
Stayed 2 nights in Feb 2025

8/10 Good

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stopover

Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great service, friendly staff, lovely and clean, very comfy bed, great breakfast and secure parking, so close to everything you need for a great stay in beautiful Arundel
Stayed 1 night in Jan 2025

10/10 Excellent

Crawford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old rambling property in the heart of Arundel.
Stayed 1 night in Nov 2024

10/10 Excellent

Edwin

Stayed 2 nights in Dec 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Holiday Stay

Lovely stay at The Norfolk Arms, we love this hotel. Full of character and charm. Staff are great and room was lovely. We love Arundel and come here a lot. Totally recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Giorgia

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely.

Lovely hotel in the high street. Looked very bright with the christmas lights and decorations. Staff were all nice and brekky was delish. The only thing I'd moan at is having to pay to stay in the hotel car park, ive never had to do that before!
Stayed 1 night in Dec 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Deluxe large room is great, wnderful view

Norfolks Arms was clean and we had a large room with view of the town and it was great. Only downside is all the great rooms are on the third floor and no elevator. We're in late 70's and 80's but still managed OK. Breakfast was good, our room was very clean. Looks like they are in the process of replacing carpets in the hallways that are getting worn, so they are keeping up with upkeep. Dont know how their smaller rooms are.
Stayed 1 night in Dec 2024

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service
This is an old fashioned, quaint hotel with immense charm and history. If you like modern business hotels, this is not for you. It's quirky, pretty, slightly eccentric and very English. Great value if you like that sort of thing. I love it.
Stayed 1 night in Dec 2024