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Fenix Furano

4.0 star property

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Front of property – evening/night
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1 Bedroom Suite | Living room | Flat-screen TV
3 Bedroom Penthouse Suite | Living area | Flat-screen TV
3 Bedroom Penthouse Suite | Living area | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
19-10 Kitanominecho, Furano, Hokkaido, 076-0034
  • Place, Furano Ski Resort
    ‪1 min walk‬
  • Place, Asahigaoka Sogotoshi Park
    ‪9 min walk‬
  • Place, Furano Shrine
    ‪2 min drive‬
  • Airport, Asahikawa (AKJ)
    ‪52 min drive‬

Room options

View all photos for Superior Hotel Room

Premium bedding, in-room safe, individually decorated

Superior Hotel Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, in-room safe, individually decorated

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for 1 Bedroom Suite

Free toiletries, hair dryer, slippers, electronic bidet

1 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Bedroom Premier Suite (Dual Key)

2 Bedroom Premier Suite (Dual Key) | Premium bedding, in-room safe, individually decorated

2 Bedroom Premier Suite (Dual Key)

10.0 out of 10
Exceptional
(1 review)
  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds

View all photos for 2 Bedroom Suite

2 Bedroom Suite | Living room | Flat-screen TV

2 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for 3 Bedroom Premier Suite (Triple Key)

3 Bedroom Premier Suite (Triple Key) | Premium bedding, in-room safe, individually decorated

3 Bedroom Premier Suite (Triple Key)

10.0 out of 10
Exceptional
(4 reviews)
  • 101 sq m
  • 3 bedrooms
  • Sleeps 7
  • 6 Single Beds

View all photos for 3 Bedroom Suite (Dual Key)

Premium bedding, in-room safe, individually decorated

3 Bedroom Suite (Dual Key)

  • 84 sq m
  • 3 bedrooms
  • Sleeps 7
  • 4 Single Beds and 1 Double Bed

View all photos for 3 Bedroom Penthouse Suite

3 Bedroom Penthouse Suite | Living area | Flat-screen TV

3 Bedroom Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • 110 sq m
  • 3 bedrooms
  • Sleeps 7
  • 4 Single Beds and 1 King Bed

View all photos for Superior Studio (B)

Premium bedding, in-room safe, individually decorated

Superior Studio (B)

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Studio (C1)

Premium bedding, in-room safe, individually decorated

Superior Studio (C1)

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Studio (C2)

Premium bedding, in-room safe, individually decorated

Superior Studio (C2)

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for 1 Bedroom Suite

Free toiletries, hair dryer, slippers, electronic bidet

1 Bedroom Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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3 Bedroom Premier Suite (Triple Key) | Living area | TV, Netflix, streaming services
Fenix West
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 104 reviews
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About this property

Fenix Furano

Ski-in/ski-out hotel with restaurant
With direct access to the slopes, Fenix Furano makes guests feel at home with amenities such as a restaurant, ski storage and ski passes. Weekly housekeeping is available.
Fenix Furano offers 83 accommodations with espresso makers and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes desks and dining tables. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include ski-in/ski-out access and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Fenix Furano, you're just a quick walk from Furano Ski Resort. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles and ski-in/ski-out access
  • Steps from Furano Ski Resort and 10 minutes on foot from Asahigaoka Sogotoshi Park
There's a restaurant on site. Public spaces have free WiFi. Fenix Furano offers its guests ski-in/ski-out access and complimentary bicycles. Multilingual staff, ski storage, and tour/ticket assistance are also featured at Fenix Furano. Limited free parking is available on a first-come, first-served basis.

This 4-star Furano hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Fenix Restaurant and Bar – On-site family restaurant. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • Fenix Restaurant and Bar

Things to do

  • Free bicycle rentals
  • Shopping
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 7 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Extra futon (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 9600 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 2500 per person
  • Futon bed fee: JPY 9600 per night
  • Crib (infant bed) fee: JPY 9600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
Housekeeping service is provided every 4 days.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Fenix Furano Hotel
Fenix Furano Furano
Fenix Furano Hotel Furano

Fenix Furano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 136 reviews
Rating 8 - Good. 31 out of 136 reviews
Rating 6 - Okay. 11 out of 136 reviews
Rating 4 - Poor. 5 out of 136 reviews
Rating 2 - Terrible. 7 out of 136 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Stayed 2 nights in Oct 2025

10/10 Excellent

Sungwon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bin seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at Fenix is fantastic.super helpful,first rate service attitude. Nice zen looking hotel.
Stayed 2 nights in Sep 2025

8/10 Good

liu

Stayed 2 nights in Aug 2025

8/10 Good

liu

Stayed 2 nights in Aug 2025

10/10 Excellent

Mario, Tokyo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for an overnight stay
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne Mun Ning

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with washing machine and kitchen
Stayed 1 night in Aug 2025

8/10 Good

Julie

Stayed 3 nights in Aug 2025

10/10 Excellent

Kunsoo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

KA YU DECEMBER

Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a little difficult to get to if you don't have a car. The bus runs only a couple of times a day from the airport so plan accordingly and is at the top of a hill (which makes sense for ski but is a trek if you're on your feet). It is a very clean and beautiful property and the staff go above and beyond to be helpful and make your stay comfortable. The views from the room are spectacular.
Stayed 2 nights in Jul 2025

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern building, contemporary style, nice color scheme, cheerful and polite staff. Bathroom and shower areas rather small, no convenient place to hang towels or clothes. Bedding was comfortable. Meal options were very limited, especially breakfast was disappointing. Overall, a pleasant stay..
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
The chef in the lobby restaurant makes homemade delicious tofu - you gotta try it. The hotel is clean and modern. There are only a few restaurants nearby but the hotel restaurant is good.
Stayed 2 nights in Jul 2025

10/10 Excellent

GYEONGDEOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

YAN SAN

Stayed 3 nights in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean and new property.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Feels like home
Stayed 7 nights in Jun 2025

8/10 Good

Josephine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was a clean hotel. The staff was friendly. However, 1. The tissue box was hidden under the basin deep inside the shelf. 2. The shower area could've been better designed as the water sprayed all over the non-shower area. 3. There were no cups for brushing of teeth.
Stayed 1 night in Jun 2025

10/10 Excellent

Joanna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and helpful. Apartment is clean and new.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had everything we needed and it was a modern set up. New as well. Loved it.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beside the ski lifts but far from town
Stayed 2 nights in Apr 2025

10/10 Excellent

Preston, Austintown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there. Easy to get around, friendly stuff, spoke very well english. We love the the ski storage area. We definitely will come back.
Stayed 6 nights in Mar 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right accross the gondola. Staff is super friendly and helpful. All of them speak excellent English. During peak ski season, be sure to reserve dinner at the hotel ahead of time.
Stayed 2 nights in Jan 2025