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Haywood Park Hotel, Ascend Hotel Collection

2.5 star property

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Photo gallery for Haywood Park Hotel, Ascend Hotel Collection

Lobby
Lobby sitting area
Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lunch, dinner, brunch served; French cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
1 Battery Park Ave, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • The Orange Peel
    ‪8 min walk‬
  • Biltmore Estate
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

  • City view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

  • City view
  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

  • City view
  • 91 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

  • City view
  • 87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

  • City view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, No Sitting Area, Shower only

Standard Room, 2 Queen Beds, No Sitting Area, Shower only | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Haywood Park Hotel, Ascend Hotel Collection

Art Deco hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Haywood Park Hotel, Ascend Hotel Collection offers 48 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 43-inch plasma televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Haywood Park Hotel, Ascend Hotel Collection's great location. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy French cuisine while dining at Isa's French Bistro
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking available for a fee
  • Indulge with body wraps, detox wraps or deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Grove Arcade and 3 minutes on foot from Harrah's Cherokee Center - Asheville
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Haywood Park Hotel, Ascend Hotel Collection offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 4 meeting rooms are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Haywood Park Hotel, Ascend Hotel Collection. Parking is available for a fee.

This Art Deco Asheville hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 9:00 AM and 1:00 PM.
Isa's French Bistro – This restaurant specialises in French cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isa's French Bistro

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1923
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 25.00 for adults and USD 10.00 to 15.00 for children
  • Valet parking fee: USD 19.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Haywood Hotel
Haywood Park
Haywood Park Asheville
Haywood Park Hotel
Haywood Park Hotel Asheville
Park Haywood
Hotel Haywood Park
Haywood Park Hotel
Haywood Park Hotel, Ascend Hotel Collection Hotel
Haywood Park Hotel, Ascend Hotel Collection Asheville
Haywood Park Hotel, Ascend Hotel Collection Hotel Asheville

Haywood Park Hotel, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1005 reviews
Rating 8 - Good. 186 out of 1005 reviews
Rating 6 - Okay. 67 out of 1005 reviews
Rating 4 - Poor. 37 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the valet lost my car it was a terrific hotel!
Stayed 2 nights in Feb 2025

10/10 Excellent

nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Coteza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Greatest Experience Ever

Our experience was amazing, the entire staff was friendly, helpful made us felted at home, will stay here everytime I visited Asheville
Stayed 2 nights in Feb 2025

10/10 Excellent

Helene

Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely hotel. Spacious and beautifully decorated. Love the location for dining and looking around.
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2024

8/10 Good

anna

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Kelsey

Stayed 1 night in Feb 2025

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent but not perfect

It's tougher to find hotels that don't require valet, which makes it more difficult to leave on a whim to explore. This place has probably seen better days, and the restaurant in front has closed--understandable given the recent events. I hope they work on the elevators a little more. On the plus side, the bathroom was one of the best laid out I've seen and a very nice shower.
Stayed 2 nights in Feb 2025

4/10 Poor

June

The room’s heat wasn’t adjustable. I had to cover up in bed to read. No way to heat water for tea. Staff was unhelpful and preferred visiting with each other— except for valet parking who was helpful. The room besides being cold was very unwelcoming. It felt like a small warehouse with furniture shoved up against the wall. Didn’t even serve coffee in the lobby. The bed was comfortable and the location is great. I was had reservations for next weekend-I cancelled them.
Stayed 2 nights in Feb 2025

6/10 Okay

Steven

Stayed 2 nights in Feb 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty and comfortable room very convenient to venue.
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to the beautiful town of Asheville.
Stayed 1 night in Feb 2025

6/10 Okay

Amber

Liked: Cleanliness, staff & service
Downtown not safe
Stayed 2 nights in Jan 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and hotel so cool. Was disappointed restaurant still not open.
Stayed 3 nights in Feb 2025

10/10 Excellent

jackson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

a few outdated features but a ton of nice additions in the room! very clean and nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property…great location and walkable to many wonderful restaurants and shops. Extremely pleasant and accommodating staff. Having the in/out valet service for our car was so convenient!
Stayed 3 nights in Feb 2025

10/10 Excellent

Yancy

Liked: Cleanliness, staff & service, property conditions & facilities
Always our home away from home!!! Til next time!
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Stayed 1 night in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful historic building
Stayed 1 night in Feb 2025

10/10 Excellent

Rena

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We had no hot water during our recent stay, rendering us unable to shower. When we called the front desk, we were told that it would be reported to maintenance. No apologies, no offers to change rooms, dismissed as if nothing was wrong. The front desk staff was too busy playing solitaire on the computer than to attend to his customers. I asked to speak with a manager and was given an email (that didn’t work!) on a Post It note! On the other hand, the valet attendant was fantastic! Energetic and attentive. Called and reached a manager who comped our stay. I wouldn’t be in a rush to return!
Stayed 1 night in Jan 2025