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Kimpton Hotel Arras by IHG

4.0 star property
VIP Access

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Room, 2 Queen Beds, Mountain View | Frette Italian sheets, premium bedding, down duvets, minibar
Frette Italian sheets, premium bedding, down duvets, minibar
Luxury Suite, 1 King Bed, Mountain View | Frette Italian sheets, premium bedding, down duvets, minibar
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
7 Patton Avenue, Asheville, NC, 28801
  • Pack Square
    ‪3 min walk‬
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • The Orange Peel
    ‪6 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | Frette Italian sheets, premium bedding, down duvets, minibar

Room, 2 Queen Beds, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Designer toiletries, hair dryer, bathrobes, slippers

Room (Essential)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Accessible (Communications)

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 2 Queen Beds, Accessible (Communications)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 2 Queen Beds, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, Mountain View

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, City View

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View | Frette Italian sheets, premium bedding, down duvets, minibar

Luxury Suite, 1 King Bed, Mountain View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Kimpton Hotel Arras by IHG

Hotel with 2 restaurants, steps from Asheville Art Museum
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, valet parking and coffee/tea in a common area.
Kimpton Hotel Arras by IHG offers 128 accommodations with minibars and a safe. Beds feature Frette Italian sheets, down duvets and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Kimpton Hotel Arras by IHG's great location. During your stay, you're just a quick walk from The Orange Peel. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Bargello
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests really like the accommodation for the cleanliness, comfy beds, overall comfort and nice bathrooms
  • Steps from Asheville Art Museum and 3 minutes on foot from Pack Square
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Hotel Arras by IHG offers its guests a 24-hour fitness centre and complimentary bicycles. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

There's an onsite business centre. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Kimpton Hotel Arras by IHG. Parking is available for a fee.

This 4-star Asheville hotel is smoke free.

The hotel hosts a free manager's reception daily.
Bargello – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
District 42 – This cocktail bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bargello
  • District 42

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space
  • Business centre

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 30 for adults and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Hotel Arras
Kimpton Arras By Ihg Asheville
Kimpton Hotel Arras by IHG Hotel
Kimpton Hotel Arras an IHG Hotel
Kimpton Hotel Arras by IHG Asheville
Kimpton Hotel Arras by IHG Hotel Asheville

Kimpton Hotel Arras by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 876 out of 1004 reviews
Rating 8 - Good. 80 out of 1004 reviews
Rating 6 - Okay. 23 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very highly recommend the kimpton for your stay in Asheville. The location is perfect for walking to all the breweries. The staff are incredible so friendly and helpful with any suggestions or meeting your needs. The room is so comfortable. Honestly nothing but amazing things to say. Will be staying there again our next trip to Asheville!
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My review is as above. Just one thing that was somewhat interesting found the hot water took awhile and i mean awhile to get hot. Still that one thing aside stay was just great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked in the door, I was treated like an important guest. Happy hour on the house, the offer of a coffee maker, and the free forgotten toiletries set this property apart. We will return!
Stayed 2 nights in Feb 2025

10/10 Excellent

Edward S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and windy March weekend in Asheville

When it comes to hotels, I have never had a less-than-stellar experience at a Kimpton. This is our third stay at Asheville's Kimpton Arras, and -- as usual -- it did not disappoint. It's location is precisely the center of downtown, making it an ideal place to stay in the city, and the valet service is second-to-none, always quickly and kindly taking care of any vehicle retrieval that is needed. The room is lovely, and it was probably the most affordable one in the building. You can't go wrong, with any room you book, at the Kimpton. We'll be back!
Stayed 1 night in Mar 2025

4/10 Poor

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Not exactly happy with the parking. Not much info about it if you’ve never been. Be prepared to valet or walk a block.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean , Great value
Stayed 2 nights in Feb 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here several times and everything is always perfect! Staff, rooms, restaurant - all the things Everytime! Highly recommend!
Stayed 1 night in Feb 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

6/10 Okay

guy

Stayed 3 nights in Feb 2025

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nothing special about the accommodations or property. The location was great. The hotel itself was pretty basic/bare bones.
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzi

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming, friendly and highly knowledgeable front desk staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was kind and receptive. The property was top notch.
Stayed 1 night in Feb 2025

10/10 Excellent

simon

Stayed 3 nights in Feb 2025

10/10 Excellent

Anne B

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, beautiful hotel!

Girls trip! We were able to walk everywhere we wanted to go. Entire staff was helpful and friendly. Loved all the furry guests.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Location was perfect to walk to the Harrah's concert venue, eat and drink endless options. Bed super comfy. Staff were excellent and brought me some toothpaste at midnight when I forgot mine.
Stayed 1 night in Feb 2025

10/10 Excellent

Quantarius

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great location
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was ideal for our stay in downtown! Perfect location and lovely hotel.
Stayed 1 night in Feb 2025

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here, stayed after the hurricane so dining / bar were closed but the staff was awesome
Stayed 1 night in Nov 2024

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel!

Lovely hotel with super friendly and helpful staff- all around! Great location! We will be back!
Stayed 1 night in Feb 2025