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Ramada by Wyndham Asheville / Biltmore West

2.0 star property

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Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
275 Smokey Park Hwy, Asheville, NC, 28806
  • Place, French Broad River
    ‪4 min drive‬
  • Place, WNC Farmers Market
    ‪4 min drive‬
  • Place, Asheville Outlets
    ‪4 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪13 min drive‬

Room options

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About this property

Ramada by Wyndham Asheville / Biltmore West

An indoor pool, an outdoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include a fitness centre, a sauna and self parking.
Ramada by Wyndham Asheville / Biltmore West offers 159 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Ramada by Wyndham Asheville / Biltmore West, you'll be close to Biltmore Estate. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym and a sauna
  • 6 minutes by car from Asheville Outlets and 8 minutes from Harrah's Cherokee Center - Asheville
  • Pets welcome for a fee (restrictions apply)
Ramada by Wyndham Asheville / Biltmore West offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13509 square feet (1255 square metres) and includes conference space. The business-friendly Ramada by Wyndham Asheville / Biltmore West also features an arcade/games room, coffee/tea in common area, and a fireplace in the lobby. For a fee, parking is available.

IHOP – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • IHOP

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 13,509 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per stay, plus a deposit of USD 15.00 per day
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per day
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ramada Asheville Biltmore West
Ramada Biltmore
Ramada Biltmore Hotel
Ramada Biltmore Hotel Asheville West
Ramada Asheville Biltmore West Hotel
Ramada Biltmore West Hotel
Ramada Biltmore West
Ramada Wyndham Asheville Biltmore West Hotel
Ramada Wyndham Biltmore West Hotel
Ramada Wyndham Asheville Biltmore West
Ramada Wyndham Biltmore West
Ramada Asheville / Biltmore West
Ramada Biltmore West Hotel Asheville
Ramada Hotel Biltmore West
Ramada by Wyndham Asheville / Biltmore West Hotel
Ramada by Wyndham Asheville / Biltmore West Asheville
Ramada by Wyndham Asheville / Biltmore West Hotel Asheville

Ramada by Wyndham Asheville / Biltmore West Reviews

Reviews

5.6
Rating 10 - Excellent. 80 out of 1000 reviews
Rating 8 - Good. 195 out of 1000 reviews
Rating 6 - Okay. 289 out of 1000 reviews
Rating 4 - Poor. 249 out of 1000 reviews
Rating 2 - Terrible. 187 out of 1000 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

miosotis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Disappointed

The hotel was dirty I made reservations for one kings and they gave a room with two beds the hotel needs updating and cops where there not sure for what but it’s bad for the hotel
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
attractive property. Very good amenities. Only drawback was wifi was out and had been for a week.
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Shannon

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly. You can tell this was once a very nice place but hasn't been kept up for quiet some time. Non smoking room smelled of smoke so we moved to another room that smelled much better but we then found a cockroach in the bathroom. Sad to say we will not be back.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Mnar

It was a clean room and very efficient for our stay
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wanted to sleep in my car. It is worst in my life.
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

Albert

The hotel rooms are filthy and have not been updated in many years. Will never stay here again.
Stayed 3 nights in Nov 2018
Verified

4/10 Poor

Katelyn

mold on the bathroom ceiling, the room smelled like stale air, carpets and chairs were dirty and we found 2 german roaches... not a reccomendation.
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

Kevin

There was no refrigerator nor microwave in the room,the shower isn't made for anyone over 6 feet tall. The mattress had a dip in it was not good for my back.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Victoria

Nice newly renovated
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Derrick

It was a cool stay but need some work my nightstand was broken n it had a bad smell had to spray my perfume.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfy space. Close to many things and easy to access.
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you stood on the carpet for long enough your socks start to get wet
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities

Pass on by

Don't stay. It's deteriorating faster than they can renovate. Electrical outlets were broken. Missing base tiles in bathroom, roll in shower had no soap holder. Just pass on by down the road!
Stayed 2 nights in Nov 2018
Verified

4/10 Poor

Robert

Disliked: Cleanliness
Found Mold in bathroom. Air duct in bathroom had dust caked to it a half inch thick. Heat lamp switch was broke.. Coffee maker in lobby was broke. Heated pool was also inoperative. Hot tub also. No Wi-Fi signal to weak
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Hugo

Disliked: Property conditions & facilities, room comfort
I didnot like : WI FI tecnical failure, swiminyg pool and jacuzzi lack of hot water, the fireplace by the hall not working, the coffe maker in the hall broke down.
Stayed 4 nights in Oct 2018
Verified

4/10 Poor

Jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Gloomy and deteriorated

Hotel is outdated, dark, gloomy, and deteriorated.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

Had to switch motels unexpectedly when a water problem came up at our original motel. The staff at Ramada handled everything well. The room was better than the other motel and overall our stay was very pleasant. The room and staff exceeded expectations. Based on this stay we will look at Ramada in the future.
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in a terrible state of disrepair. Torn sheetrock on the walls, a gaping hole between the bathroom counter top and “vanity”, poor lighting throughout the building, questionable plumbing, two working outlets in the entire room. Fiancé woke up with cluster of bumps resembling a rash from the sheets. Room was not clean, hotel does not smell clean.
Stayed 2 nights in Oct 2018
Verified

4/10 Poor

Virginia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Super nice and polite clerk but this property is so run down we didn’t stay.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vics' Review

Room was nice, staff was friendly and the stay was comfortable
Stayed 2 nights in Oct 2018
Verified

2/10 Terrible

Teresa

Disliked: Cleanliness, property conditions & facilities, room comfort
Mold in rooms walls were crumbling Had to change room
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Bruce

Great Stay

Great stay, Comfortable beds and great area near many food places
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Garland

Do not stay here

This was a horrible experience. The room was dirty, furniture was broken, electrical covers missing with bare wires exposed. We should have asked for another room, but no living human being should be allowed to stay in the room we were assigned. Unfortunately, as we came in from dinner via Uber, we saw a part of the property that seemed to be in even worse condition. We won't opt to stay here again.
Stayed 2 nights in Aug 2018
Verified

2/10 Terrible

Barbara

Disliked: Cleanliness, property conditions & facilities, room comfort
The place was old and falling down and probably should have been torn down years ago. The $135 we paid for each room was an absolute travesty! Never again!
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Snorky

Liked: Cleanliness, staff & service, room comfort
Convenient to Asheville. Place seemed a bit dated, but nothing non-functional or problematic. Worst I had to deal with was a noisy AC, so I just set the room cold and turned it off when I went to bed.
Stayed 1 night in Aug 2018