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Ashford International Hotel & Spa

4.0 star property

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Photo gallery for Ashford International Hotel & Spa

Exterior
Terrace/patio
Lobby sitting area
Lobby sitting area
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

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Simone Weil Avenue, Ashford, England, TN24 8UX
  • Place, Willesborough Windmill
    ‪3 min drive‬
  • Place, Ashford Designer Outlet
    ‪4 min drive‬
  • Place, Port Lympne Wild Animal Park and Gardens
    ‪16 min drive‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Classic Double Room

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Classic Twin Room

8.2 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, blackout curtains, iron/ironing board

Superior King Room

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Ashford International Hotel & Spa

Hotel in Ashford with health club and sauna
This smoke-free hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and spa services.
Ashford International Hotel & Spa offers 179 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body wraps.
Our customers tell us that they can't get enough of the helpful staff at Ashford International Hotel & Spa. During your stay, you'll be within walking distance of Cineworld Ashford. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Horizon Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, facials or body treatments at Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and yoga classes
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes on foot from Cineworld Ashford and a 2-minute drive from Ashford Golf Club
  • Dogs welcome for a fee
Ashford International Hotel & Spa offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 19 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Horizon Restaurant – This restaurant specialises in British cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Quench Bar – This bar only serves light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Reviews

Ashford International Hotel & Spa Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 407 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 157 out of 1004 reviews
Rating 4 - Poor. 74 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

Reviews

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Lovely stay. Great breakfast. Staff were helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service
I’ve got to say the service was 10/10 and I think it was the assistant manager who went above and beyond to make sure everyone was happy and got everything they needed, will definitely be going back
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Stayed 1 night in Aug 2025

6/10 Okay

Phillip

Disliked: Cleanliness, property conditions & facilities
Good and bad experience. The good, the restaurant food and staff were fantastic, shout out to them for a great all round great job. The bad, the room. Poor soundproofing (could hear my neighbours), broke tiles in the bathroom, unclean toilet, unclean bath, chemical/musty smell in the room. Won’t stay again.
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lorraine, London

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good local restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bhaskaran

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Paid a good price for room.It was clean smelt fresh and was a good size i wish they would put apps like Netflix on the TV's in the rooms as no entertainment other than pool table in bar area.Breakfast was great set out well, fresh fruit, pastries hot cooked breakfasts etc was pleasantly surprised..Would definitely stay here again its good value, even though its looking a bit tired in areas.
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Had some concerns with check-in. Only as our name, no ID required.
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Florence

Stayed 3 nights in Jul 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit

Nice hotel and comfortable room
Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very relaxing experience

On a long bike packing adventure, stayed for one night and enjoyed a massage at the spa. Top notch hotel, very helpful solo receptionist also stored my bike in the concierge room. I slept well and had a great breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

John, Great Yarmouth

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff Nice spa and pool
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Stayed 1 night in Jul 2025

8/10 Good

Alex

Stayed 1 night in Jul 2025

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jon-Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff were super helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here a lot. Always great. Just book dinner before you get there!
Stayed 1 night in Jul 2025

10/10 Excellent

MArk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good thanks you
Stayed 1 night in Jul 2025

6/10 Okay

Lucy

Liked: Cleanliness, room comfort

The Key To a Good Night's Sleep

Hotel was decent however i definitely had higher expectations due to being an International Hotel and Spa, lady who checked us in at reception was very lovely, our room was in a good condition, despite a few faults however the air con wasn't working and in 30 degree heat it wasn't ideal. The restaurant in the hotel is lovely and portion sizes were perfect for us slightly overpriced but it was worth it. The lobby and reception was modern and kept very clean. We did check out the spa however the staff didn't seem as friendly and the pool etc didn't meet our expectation as we thought it would also the juccuzi wasn't working either.
Stayed 2 nights in Jul 2025