2/10 Terrible
jacquelynn
Travelled with family
4 Aug 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was disgusting
Unfortunately, the hotel was in very poor condition. The room was unclean, and the overall environment felt unsanitary. I would not recommend staying here.
The room was poorly maintained and unhygienic. It did not meet basic cleanliness standards. The accommodations were far below expectations.
The room was filthy/nasty—dirty feel, bugs, the works
This hotel appeared to be normal, yet after check in and entering the elevator, the elevator seemed old, rickety and unclean. There was a sign in the elevator that read something to the effect of, "no food from the breakfast area in rooms under no circumstances" which immediately led me to believe that they have an infestation problem. Yes! I was correct. The hallway leading to the room was dingy, moist, and felt dirty, then as soon as we opened the room door, the room was the same and just made us feel even more uncomfortable and that nothing was sanitary. The dresser had what looked like burn marks in it, and then ROACHES! Two roaches ran from under the bed across the floor and under the dresser. That was all it took, and we were NOT staying there. I was not placing myself, my family and my belongings at risk of being infested with roaches and unsanitary conditions. This hotel was NOT sanitary and was not suitable for overnight guests.
This hotel refused to refund my money, because it was a prepaid hotel from hotels.com, yet I will continue to try to seek some recoupment for SUCH unsanitary conditions!
jacquelynn
Stayed 3 nights in Jul 2025
