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The Cayuga Inn at the Finger Lakes

2.5 star property

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Photo gallery for The Cayuga Inn at the Finger Lakes

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Standard Double Room, 2 Double Beds, Non Smoking, Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

4.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
37 William St, Auburn, NY, 13021
  • Place, Seward House Museum
    ‪2 min walk‬
  • Place, Auburn Public Theater
    ‪6 min walk‬
  • Place, Harriet Tubman Home
    ‪3 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Super 8 by Wyndham Liverpool/Syracuse North Airport
Liverpool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 3,155 reviews
The price is €74
includes taxes & fees
21 Jun - 22 Jun
Super 8 by Wyndham Liverpool/Syracuse North Airport

About this property

The Cayuga Inn at the Finger Lakes

Laundry facilities, a 24-hour front desk and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request
The Cayuga Inn at the Finger Lakes offers 53 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. 42-inch Smart televisions come with cable channels and Netflix. Bathrooms include a bath.

This Auburn hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Cayuga Inn at the Finger Lakes, you're just a quick walk from Seward House Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include laundry facilities
  • Just a 2-minute drive from Harriet Tubman Home and a few minutes from Falcon Park
  • Cats and dogs welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Auburn hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Private wine tours
  • Shopping centre
  • Vineyard
  • Wine tasting room
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a national park
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

The Cayuga At The Finger Lakes
The Cayuga Inn at the Finger Lakes Hotel
The Cayuga Inn at the Finger Lakes Auburn
The Cayuga Inn at the Finger Lakes Hotel Auburn

The Cayuga Inn at the Finger Lakes Reviews

Reviews

4.4
Rating 10 - Excellent. 10 out of 75 reviews
Rating 8 - Good. 7 out of 75 reviews
Rating 6 - Okay. 7 out of 75 reviews
Rating 4 - Poor. 13 out of 75 reviews
Rating 2 - Terrible. 38 out of 75 reviews

3.6/10

Cleanliness

5.8/10

Staff & service

3.8/10

Amenities

3.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Amenities
Skipped the breakfast / staff was great room was nice and clean I’ll return for sure
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and very accormodating
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was awesome.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Anjam

Liked: Staff & service, property conditions & facilities, room comfort
The gentleman at the front desk was super nice and flexible
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Shelicia

Disliked: Cleanliness, staff & service, amenities
I would recommend this property to anyone
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Donna

Disliked: Cleanliness, amenities, property conditions & facilities
Floor wasn’t vacuumed. There was dirt and like stone or pebbles on it. The bottom of my feet were dirty from walking on it barefoot. We couldn’t get any hot water in shower. Very noisy. Staff was outside our room in the morning hours talking loudly with lone another using profanities. I will definitely not stay there again and will not recommend it. Property is very run down.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Brett

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very dated and dirty. Very loud, thin walls. TV was broken when we got in the room took an hour and 3 employees to fix it wasting time of out night when the hotel knew about the issue before I checked in. Would not recommend.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Rory

Disliked: Cleanliness, property conditions & facilities
Though listed as 2.5 star, this place couldn’t be considered a 1 star. There are much
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Pam

Liked: Staff & service, amenities
Internet was fine, AC and heater were fine. Room and other areas of building clean. Staff was OUTSTANDING. Very polite, accommodating, very helpful. It's a older building but as I said staff was fantactic
Stayed 1 night in Oct 2025
Verified

8/10 Good

India

Liked: Cleanliness, staff & service, amenities
Unknown people loitering around n driveway and hotel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nataliia

Liked: Cleanliness, staff & service, property conditions & facilities
ChatGPT said: Breakfast is pretty light, but there are some great spots nearby that open early and serve an awesome breakfast. The best part though—those beds and pillows are insanely comfortable. I honestly felt like asking where they get them :) Bottom line: For the price, this place is a great deal. Perfect if you’re not planning to hang around all day and just need a super comfy spot to crash for the night. That’s exactly what we were looking for, and this hotel totally delivered.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Elizabeth

Disliked: Cleanliness, amenities
Hotel is filthy and not a safe feeling. Breakfast area is bad
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service
The property was an older Days Inn, was clean and staff was friendly. I did have a problem with the shower dripping and brought that to their attention, which they will rectify after my stay (plumbing problem). Breakfast was non existent. The location was great for what we were doing.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Nakia

Liked: Amenities
Hi
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
The room and the entire property did NOT look anything like the photos online. It was disgusting and we didn't feel safe enough staying there.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Josh

Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely dirty, carpets ect. Room and hallways co sumed by stink bugs. Good place to take a 1 night stand but thtas it
Small and in rough shape
1 person bathroom
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Dean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLACE IS NASTY, MAKE SURE YOU DOOR IS DOUBLE LOCKED... STAFF WILL GO RIGHT IN! cant add photos wont allow
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Cuza

Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Drake

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible hospitality
Stayed 6 nights in May 2025
Verified

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should be condemned, as the room was dirty, holes in rug, window was broken with a piece of steel holding it shut. Pictures on line were completely different then how the actual room was. I would not recommend this hotel to anyone!
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Ivy

Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing stay - would not recommend. Poorly cleaned, smelled musty, furniture was outdated and worn, bed was uncomfortable and linens had stains.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I left the hotel room after an hour. The amount of bugs on the walls and in/under the bed was shocking. If Hotels.com does not refund my money I will contest credit card charge. They should be ashamed allowing this place to advertise on this site. WOW!!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Norma

Liked: Staff & service
Disliked: Property conditions & facilities

Cayuga Inn at the Finger Lakes not how it appears

Very expensive for the poor condition of hotel. Rust and mold in room and bathroom. Lock broken on door. Comfortable bed, roomy. Didn’t have breakfast— two chairs in lobby and meager offering of food. Gentleman at front desk very responsive to have repair man fix TV twice; shower faucet not labeled, trouble getting hot water.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Zoe

Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like dog piss
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Theresa

Disliked: Cleanliness, amenities, property conditions & facilities
We could not stay at this hotel from the conditions. The smell was awful and instantly gave me a headache. The floors were filthy. The walls and doors had holes in them. The handle on our hotel door wasn’t secure. There was hair on the vanity, bathroom, the tub was filled with soap scum. So much more.
Stayed 1 night in Oct 2025