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Hilton Auckland

5.0 star property

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Photo gallery for Hilton Auckland

Suite, 1 King Bed (Port Suite) | View from room
Creator video
Lobby lounge
Reception
Outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Princes Wharf 147 Quay Street, Auckland, 1010
  • Place, Princes Wharf
    ‪1 min walk‬
  • Place, Auckland Ferry Terminal
    ‪5 min walk‬
  • Place, Sky Tower
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed (Bow Suite)

Suite, 1 King Bed (Bow Suite) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Bow Suite)

  • 53 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View Plus Room

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View Plus Room

  • Sleeps 2

View all photos for Suite, 1 King Bed (Relaxation Suite)

Suite, 1 King Bed (Relaxation Suite) | Living area | LCD TV, DVD player, iPod dock, pay films

Suite, 1 King Bed (Relaxation Suite)

  • 60 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus) | View from room

Deluxe Room, 1 King Bed (Plus)

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Port Suite)

Suite, 1 King Bed (Port Suite) | View from room

Suite, 1 King Bed (Port Suite)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room Plus

Premium bedding, minibar, in-room safe, desk

Deluxe King Room Plus

  • Sleeps 2

View all photos for Deluxe Harbour View King Room

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View King Room

  • Sleeps 2

View all photos for Deluxe Harbour View Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View Twin Room

  • Sleeps 2

View all photos for Hilton Twin Room

Premium bedding, minibar, in-room safe, desk

Hilton Twin Room

  • Sleeps 2

View all photos for Hilton King Room

Premium bedding, minibar, in-room safe, desk

Hilton King Room

  • Sleeps 2

View all photos for Port King Suite

Premium bedding, minibar, in-room safe, desk

Port King Suite

  • Sleeps 2

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Connecting Rooms

  • Sleeps 4
  • 1 King Bed

View all photos for Hilton BOW Suite

Premium bedding, minibar, in-room safe, desk

Hilton BOW Suite

  • Sleeps 2

View all photos for Relaxation Suite

Premium bedding, minibar, in-room safe, desk

Relaxation Suite

  • Sleeps 2

View all photos for Deluxe Twin Room, Harbour View

Deluxe Twin Room, Harbour View | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, Harbour View

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Harbour View (Plus)

Deluxe Room, 1 King Bed, Harbour View (Plus) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Harbour View (Plus)

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Deluxe Room, Harbour View

King, Deluxe Room, Harbour View | Premium bedding, minibar, in-room safe, desk

King, Deluxe Room, Harbour View

9.4 out of 10
Exceptional
(81 reviews)
  • 35 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Room

King, Room | Premium bedding, minibar, in-room safe, desk

King, Room

9.6 out of 10
Exceptional
(38 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Premium bedding, minibar, in-room safe, desk

Twin Room

7.0 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hilton Auckland

Luxury hotel with fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking.
Hilton Auckland offers 187 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels, DVD players and pay-per-view films. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Auckland. During your stay, you're just a quick walk from Princes Wharf. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy ocean views while dining at FISH
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Commercial Bay and Auckland Ferry Terminal
Hilton Auckland offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 7 meeting rooms, and limo/town car service. Event space at this hotel measures 13024 square feet (1210 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hilton Auckland. Parking is available for a fee.

This Art Deco Auckland hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
FISH – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Bellini Bar – On-site lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Wired internet (NZD 19.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (NZD 60 per day)
  • Valet parking on site (NZD 60 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 43 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bellini Bar
  • FISH

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,024 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2001
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 24 November 2025 to 2 February 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 43 per person
  • Fee for in-room wired Internet: NZD 19.95 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 60.00 per day
  • Valet parking fee: NZD 60.00 per day
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for the full amount of stay, including incidentals, for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Auckland Hilton
Hilton Auckland
Hilton Hotel Auckland
Hilton Auckland Hotel Auckland Central
Hilton Auckland New Zealand
Hilton Auckland Hotel
Hilton Auckland Hotel
Hilton Auckland Auckland
Hilton Auckland Hotel Auckland

Hilton Auckland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Tina

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shower had about 5 drops coming out - terrible. Bathroom wall tiles around bath dirty. No basics like plates or cutlery. No small kitchen sink - had to use bathroom for glass of water. Harbour views blocked by cruise ship - no notice given that would be the case. Staff lovely.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a lovely hotel in a tremendous location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was outstanding. Nothing was a problem for any of the staff members. The room was beautiful and clean. The buffet breakfast had so many options and everything was divine. You can also order pancakes from their buffet menu that is included in the cost of the buffet! We will definitely be staying here again
Stayed 2 nights in Oct 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lovely views. Comfortable rooms
Stayed 1 night in Sep 2025

10/10 Excellent

shawn

Stayed 1 night in Oct 2025

10/10 Excellent

Karanbir

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Stayed 2 nights in Sep 2025

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Great staff!
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff . Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Verena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and excellent in their service. Thank you.
Stayed 6 nights in Aug 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Staff went above and beyond. Always a good stay
Stayed 1 night in Aug 2025

10/10 Excellent

Maritess

Stayed 1 night in Aug 2025

10/10 Excellent

Tara, Old Bridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast buffet was delicious, plentiful, contained many options, and is located in a beautiful spot overlooking the harbour. The staff was very friendly, welcoming, knowledgeable, and helpful. They really made you feel "at home " even if home is across the world.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and staff was very friendly and helpful. The only negative is that the only parking option is valet. The valet team were terrific but it's overpriced of it's not included and a bit of a hassle.
Stayed 2 nights in Aug 2025

4/10 Poor

Jessica

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointing experience

Balcony was absolutely filthy when we checked in, it was clearly not cleaned for days or weeks. Disgusting to see rubbish and poop when looking out at the harbour. Bathroom had stains around the bath faucet. Breakfast buffet had very few dairy free options and the food signs were inconsistent with the allergy info, which could be dangerous if you had severe allergies. My husband ordered the pancakes and said they were good, fried eggs and bacon were fine. Soy milk was freely available. Service was fine. Condition of room was a bit old and tattered. Bed was comfy and big. Be aware that you will be able to hear quite loud ferry horns at all hours, rooms are not soundproofed. They woke me up early in the morning. I was not informed about works at the hotel until I checked in. Hilton blamed hotels.com who I booked through, however the responsibility sits with Hilton to ensure it is clear to guests at the time of booking, and it was not despite them being planned works. Works were noisy both in the room and more so on the balcony. I would not have booked the room if I knew. Assistant manager Catherine tried really hard to make up for the issues but a free drink at the bar or a complimentary brownie - which was apparently sent to our room but we didn't receive it - doesn't make up for the poor experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Yuanyuan

Stayed 1 night in Aug 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heating & Cooling in rooms not the best hard to get correct temperatures, drains in showers are very smelly, rooms need to have normal coffee available not everybody likes pod coffee
Stayed 5 nights in Aug 2025

10/10 Excellent

Carina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location, hence we picked this hotel. Check in was at 3pm. We waited around until this time, headed in only to be told our room wasn’t ready! Had to wait until 4pm to even get into the room. The hotel staff called when ready which was convenient. This made our evening unnecessarily rushed as we had to be out at an event soon after. Hotel itself is nice, the rooms are fairly outdated and drabby. Given the price, I would have expected better condition suites & better service. Much nicer hotels available for half the price in Auckland.
Stayed 1 night in Aug 2025

10/10 Excellent

Starajean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable bed. Room was perfect, the balcony was just as big as the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Worth every penny
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Best around
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 4 nights in Aug 2025

10/10 Excellent

Glenys, Woodland Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025