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Holiday Inn Auckland Airport by IHG

4.0 star property

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Photo gallery for Holiday Inn Auckland Airport by IHG

Serves lunch, dinner and happy hour
Outdoor pool
Standard Room, 1 King Bed, Garden View | 1 bedroom, premium bedding, minibar, in-room safe
Lobby sitting area
Garden view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service

Explore the area

View in a map
2 Ascot Road, Auckland, 2022
  • Place, Formula E Indoor Raceway
    ‪3 min walk‬
  • Place, Villa Maria Auckland Winery
    ‪3 min drive‬
  • Place, Ambury Regional Park
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV, pay films

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

7.8 out of 10
Good
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(54 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(65 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Auckland Airport by IHG

Hotel in Auckland with fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and 24-hour room service.
Holiday Inn Auckland Airport by IHG offers 251 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the breakfast at Holiday Inn Auckland Airport by IHG. During your stay, you'll be within walking distance of Villa Maria Auckland Winery. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 13 minutes by car from Mount Eden and 14 minutes from Eden Park
  • Airport and local-area shuttle service available for a fee
Holiday Inn Auckland Airport by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 11 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Auckland Airport by IHG. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

For a fee, guests can enjoy a buffet breakfast daily from 5 AM to 10:30 AM.
Vapor Restaurant – This restaurant serves breakfast, lunch and dinner.
Rumpus Bar – This bar serves lunch and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rumpus Bar
  • Vapor Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 per person
  • Airport shuttle fee: NZD 8 per person (one-way)
  • Rollaway bed fee: NZD 50.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Airport Holiday Inn
Holiday Inn Auckland Airport
Holiday Inn Hotel Auckland Airport
Holiday Inn Auckland Airport Hotel
Centra Auckland Airport Mangere
Holiday Inn Auckland Airport Hotel Mangere
Holiday Inn Auckland Airport Mangere
Auckland By Ihg Auckland
Holiday Inn Auckland Airport
Holiday Inn Auckland Airport by IHG Hotel
Holiday Inn Auckland Airport an IHG Hotel
Holiday Inn Auckland Airport by IHG Auckland
Holiday Inn Auckland Airport by IHG Hotel Auckland

Holiday Inn Auckland Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1007 reviews
Rating 8 - Good. 330 out of 1007 reviews
Rating 6 - Okay. 118 out of 1007 reviews
Rating 4 - Poor. 29 out of 1007 reviews
Rating 2 - Terrible. 28 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Travelled with family
Liked: Amenities, property conditions & facilities
One of the staff did not give us the correct information where a petrol station was located
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a family, looking for a platform to base the rest of their trip in NZ
Stayed 1 night in Aug 2025

8/10 Good

HAIFENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Personnel did not have good knowledge of meal options in the area
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Find other accommodation somewhere else

The staff is the only positive experience. The hotel building is quite old and needs improvement. The hallway carpet is old and stained. The food was acceptable until we saw cockroach at the coffee area.
Stayed 3 nights in Aug 2025

8/10 Good

Crystal

Travelled with family, Travelled with group
Liked: Staff & service, amenities
The bed was comfortable, sunk down slightly, pillows fantastic. Food expensive but taste good. No microwave in room so can't reheat food. Chipped bath and black around drain hole was disappointing, so due to infection control I couldn't take a bath. Pool is outside and didn't want to swim as its like a fishbowl, where everyone can see you. Loved the toiletries.
Stayed 1 night in Aug 2025

8/10 Good

Eveline

Stayed 1 night in Aug 2025

10/10 Excellent

Feng

Liked: Property conditions & facilities
Good value
Stayed 1 night in Aug 2025

8/10 Good

Keren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

RAJESH

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very closely located to Auckland airport and you can easily jump on highway to get to CBD or go down south. There is ample free parking which is a bonus as most places either don't have parking and if they do is very expensive. The Staff were exceptional from moment we checked in till we checked out- very friendly and accommodating. The overall rooms and some parts of the hotel seem little old/ run down due to age but from the convivence, exceptional staff and overall charges- I would highly recommend this place and will def stay again.
Stayed 4 nights in Aug 2025

8/10 Good

Jackie

Stayed 1 night in Jul 2025

10/10 Excellent

Katerina

Stayed 2 nights in Aug 2025

2/10 Terrible

Stephen

Disliked: Staff & service
Our room was quite spacious, however, the evening meal was shocking, food was terrible and service not much better, spoiled our stay, management need to phone us to discuss, would not recommend.
Stayed 1 night in Jul 2025

8/10 Good

Amelia, Mount Maunganui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, but of a maze trying to find the room in endless corridors. Would be nice if the pool was heated as the kids were a bit gutted. Room was a good size and good selection of TV channels. Food was decent at the bar too Tablet table in the kids area wasn’t working and the staff didn’t really seem to help at all? Also the bathrooms could do with new silicone as there was some mould around the tub. Minor things really
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhonda

Business traveller
Parking accessibility was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

FLORIAN-FLORENTINE-FEBRILLE LEEE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Truly appreciate all staff because they rendered an excellent service- genuinely warm, welcoming, and with a heart. Free breakfast and dinner is a plus.
Stayed 2 nights in Jul 2025

10/10 Excellent

Meripa

Clean and lovel
Stayed 3 nights in Jul 2025

8/10 Good

Maliana

Liked: Cleanliness, staff & service
Ther
Stayed 4 nights in Jul 2025

2/10 Terrible

Joe, Auckland

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room has horrible a stench and had to keep my windows open. The heating circulated the foul smell in the room. I felt itchy sleeping on the bed and just grossed out how the room feels and smells filthy dirty. Staff are friendly and welcoming but the facilities are just horrible I felt unclean just being in the room. So dated and unclean.
Stayed 2 nights in Jul 2025

8/10 Good

Mark

Stayed 2 nights in Jul 2025

8/10 Good

Kirstie

Liked: Cleanliness, property conditions & facilities
We placed a room service order of 1 x chips, 1 x kumara chips and 2 x cans drink. The order took a very long time to come to us and when it did the delivery person made 3 trips because they forgot the drinks.
Stayed 1 night in Jul 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Sanjeshni, Kapiti Coast

Liked: Staff & service
Pathways were dirty
Stayed 3 nights in Jun 2025