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Holiday Inn Express Auckland City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Auckland City Centre by IHG

Breakfast, lunch, dinner served; Italian cuisine
Interior entrance
Exterior
City view from property
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Corner Wyndham & Albert Streets, Auckland
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, Sky Tower
    ‪5 min walk‬
  • Place, SkyCity Casino
    ‪5 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed (with Free Breakfast)

9.2 out of 10
Wonderful
(40 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbour View (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Harbour View (with Free Breakfast)

8.8 out of 10
Excellent
(10 reviews)
  • Harbour view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed (with Free Breakfast)

9.4 out of 10
Exceptional
(127 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Harbour View (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Harbour View (with Free Breakfast)

8.4 out of 10
Very good
(20 reviews)
  • Harbour view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View (Super King, with Free Breakfast)

Standard Room, 1 King Bed, City View (Super King, with Free Breakfast) | Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, City View (Super King, with Free Breakfast)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Harbour View (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Harbour View (with Free Breakfast)

8.8 out of 10
Excellent
(27 reviews)
  • Harbour view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (with Free Breakfast)

9.2 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (with Free Breakfast)

City view

Room, 1 Queen Bed, Accessible (with Free Breakfast)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (with Free Breakfast)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room (Upgraded with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (Upgraded with Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Auckland City Centre by IHG

Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a coffee shop/cafe and laundry facilities are on-site.
Holiday Inn Express Auckland City Centre by IHG offers 294 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Auckland City Centre by IHG. During your stay, you're just a quick walk from Sky Tower. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Mozzarella & Co.
  • Amenities include a front desk safe, 3 meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the breakfast
  • Within a 10-minute walk of Sky Tower and SkyCity Casino
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There are 3 meeting rooms available. Holiday Inn Express Auckland City Centre by IHG also features a fitness centre, laundry facilities, and a front desk safe.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Mozzarella & Co. – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bar Albert – This bar only serves light fare. Open selected days.
The Great Room – This café serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 59 per night); discounts available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co.
  • The Great Room

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: NZD 59 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Express Auckland City By Ihg
Holiday Inn Express Auckland City Centre by IHG Hotel
Holiday Inn Express Auckland City Centre an IHG Hotel
Holiday Inn Express Auckland City Centre by IHG Auckland
Holiday Inn Express Auckland City Centre by IHG Hotel Auckland

Holiday Inn Express Auckland City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1068 reviews
Rating 8 - Good. 282 out of 1068 reviews
Rating 6 - Okay. 67 out of 1068 reviews
Rating 4 - Poor. 14 out of 1068 reviews
Rating 2 - Terrible. 13 out of 1068 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Edwin, Hercules

Liked: Cleanliness, property conditions & facilities
Clean!
Stayed 2 nights in Nov 2025

8/10 Good

Kathy

Stayed 3 nights in Nov 2025

10/10 Excellent

segun robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great friendly service.
Stayed 6 nights in Nov 2025

10/10 Excellent

TANUJ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice and comfortable stay. Staff was courteous and polite. Nice and clean rooms. Good breakfast. Fantastic location in the city center. Would recommend..
View of sky tower from the room
City and harbour view from the hotel
Stayed 6 nights in Nov 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience here in Auckland and also in our last stay in Queenstown. Very friendly staff let us leave out bags after checkout so we could go explore the city a bit more.
Stayed 3 nights in Nov 2025

6/10 Okay

Chi, Huntsville

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not enough staff working at the front desk where it is also the place to buy drinks. As a result, long wait is expected. Bathroom lights went out in the middle of the night. Front desk was informed in the morning. We checked out at 10am, lights were me fixed.
Stayed 1 night in Nov 2025

10/10 Excellent

Kemin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel
Stayed 4 nights in Nov 2025

10/10 Excellent

Mona, North York

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was great and we requested an early check in which they gave us! It was appreciated as I was not feeling well. We also requested a late check out as our flight was not until 8:30 pm. Stephan at the front desk was very friendly and very helpful. He helped arrange an airport pick up and provided extra coffee and cream for our room. We appreciated the breakfast and fresh fruit at the buffet. The baked goods were excellent. We would stay again!
Stayed 3 nights in Nov 2025

10/10 Excellent

Georgia

Liked: Cleanliness, property conditions & facilities
Friendly staff, good amenities, quiet
Stayed 1 night in Nov 2025

10/10 Excellent

Maria Carmina, Las Vegas

Stayed 1 night in Nov 2025

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness
Staff were lovely and helpful. Bed and pillows much too hard though. Nice breakfast.
Stayed 4 nights in Nov 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great location the only inconvenient was that they made us pay again, told us expedia did not forward the payment. We had a confirmation that showed paid.
Stayed 2 nights in Nov 2025

10/10 Excellent

J

Stayed 2 nights in Nov 2025

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Breakfast was decent. Close to shopping and hop on hop off bus. Staff very nice and helpful especially Stefan who gave us great info about the city.
Stayed 3 nights in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel at a good price. Would certainly return.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room,comfy as beds and lovely, helpful staff. Will definitely stay here again
Stayed 2 nights in Nov 2025

10/10 Excellent

JEANNIE

The night service clerk was extremely helpful courteous and kind Room was clean service great and breakfast outstanding
Stayed 3 nights in Nov 2025

10/10 Excellent

ZONGYANG

Stayed 4 nights in Nov 2025

8/10 Good

Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I rated four stars was the bathroom setup. The glass enclosure offered minimal privacy and lacked soundproofing.
Stayed 4 nights in Nov 2025

10/10 Excellent

ANXU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property. Central and Covenient. Clean abd safe. Great staff. Particularly Shiv the manager. An asset to the organization
Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
Room was comfortable. Excellent breakfast. Parking in Auckland expensive. Suggest car parking net door to hotel best choice if not travelling light.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Great location for tourism and shopping and food. Helpful staff.clean rooms.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All was Excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast. Hotel location excellent
Stayed 2 nights in Oct 2025