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Hotel Grand Chancellor Auckland

4.5 star property
VIP Access

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Photo gallery for Hotel Grand Chancellor Auckland

Garden
Reception
Fitness facility
Reception
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
80 Wellesley Street West, Auckland, Auckland, 1010
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, SkyCity Casino
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior King room

Superior King room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior King room

9.6 out of 10
Exceptional
(95 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

9.6 out of 10
Exceptional
(38 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Harbour View Room

Deluxe King Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King Harbour View Room

9.4 out of 10
Exceptional
(40 reviews)
  • Harbour view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(10 reviews)
  • Harbour view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed, Mobility Accessible

Superior Double Room, 1 King Bed, Mobility Accessible | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Hotel Grand Chancellor Auckland

A restaurant, a fitness centre and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning and a 24-hour front desk. Change of towels is available on request
Hotel Grand Chancellor Auckland offers 191 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. Digital televisions are provided.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Hotel Grand Chancellor Auckland, you're just a quick walk from SkyCity Casino. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Steps from New Zealand International Convention Centre and 3 minutes on foot from SkyCity Casino
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. The luxury Hotel Grand Chancellor Auckland also features a fitness centre, dry cleaning/laundry services, and a lift.

This 4.5-star Auckland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.
Hotel Grand Chancellor Auckland has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Hotel Grand Chancellor Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 642 out of 812 reviews
Rating 8 - Good. 130 out of 812 reviews
Rating 6 - Okay. 22 out of 812 reviews
Rating 4 - Poor. 6 out of 812 reviews
Rating 2 - Terrible. 12 out of 812 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Elaine

Stayed 1 night in Nov 2025

2/10 Terrible

Evan

Stayed 2 nights in Sep 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the staff were lovely
Stayed 2 nights in Nov 2025

10/10 Excellent

Eamon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent-rooms were great, staff superb and the facilities in the hotel were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert, Savannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, nice room, early checkin was quite helpful. Levi was especially helpful as were the other front desk staff.
Stayed 3 nights in Nov 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. The room was clean and tidy, the bed was extremely comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

ALAN M, GLEN HAVEN

Liked: Cleanliness, amenities, property conditions & facilities
Spotless New room , modern furnishings super comfortable bed!! Great Buffett breakfasts, in fabulous dinning area.
Stayed 4 nights in Nov 2025

10/10 Excellent

Semonie

Stayed 1 night in Nov 2025

4/10 Poor

Nichola

Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2025

10/10 Excellent

Suyog

Business traveller
No complaints. All good
Stayed 1 night in Nov 2025

10/10 Excellent

Belinda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 1 night in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

10/10 Excellent

GARY

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

betty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Staff were pleasant.Room was clean. Have definitely found our goto place if needing accomodation in cbd. Thankyou
Stayed 1 night in Nov 2025

10/10 Excellent

Marianne, St Johns Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, professional friendly staff. Comfy beds
Stayed 1 night in Nov 2025

8/10 Good

Holly

Liked: Cleanliness, property conditions & facilities
Clean room, but must have gotten one of the worst rooms in the hotel. Window was 1/2m wide and looked into another room and headboard was up against elevators… so rumble all night long.
Stayed 1 night in Nov 2025

10/10 Excellent

MICHELLE

Stayed 6 nights in Nov 2025

6/10 Okay

Marilyn

Liked: Cleanliness, property conditions & facilities
Our bathroom fan didn’t work And the housekeeping person walked in to my room this morning
Stayed 1 night in Nov 2025

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, convenient. Very Happy
Stayed 3 nights in Nov 2025

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were on the ninth floor, the view was awesome. The room was very clean, check and check out or seamless. Room keys only let you on the floor that your room is on, so it seemed safer.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room - lovely food - staff were friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow what a place!! We were very impressed, nice room, nice staff, Parking was a little bit weird over at SkyCity but got it sorted. Would recommend and would stay again
Stayed 1 night in Nov 2025