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Hotel Grand Chancellor Auckland

3.0 star property
VIP Access

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Photo gallery for Hotel Grand Chancellor Auckland

Garden
Fitness facility
Reception
Exterior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
80 Wellesley Street West, Auckland, Auckland, 1010
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, SkyCity Casino
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior King room

Superior King room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior King room

9.6 out of 10
Exceptional
(89 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

9.6 out of 10
Exceptional
(36 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Harbour View Room

Deluxe King Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King Harbour View Room

9.4 out of 10
Exceptional
(36 reviews)
  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed, Mobility Accessible

Superior Double Room, 1 King Bed, Mobility Accessible | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Grand Chancellor Auckland

Hotel with a restaurant, steps from New Zealand International Convention Centre
A restaurant, a fitness centre and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning and a 24-hour front desk. Change of towels is available on request
Hotel Grand Chancellor Auckland offers 191 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. Digital televisions are provided.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Hotel Grand Chancellor Auckland, you're just a quick walk from SkyCity Casino. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Steps from New Zealand International Convention Centre and 3 minutes on foot from SkyCity Casino
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Hotel Grand Chancellor Auckland also features a fitness centre, dry cleaning/laundry services, and a lift.

This 3-star Auckland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.
Hotel Grand Chancellor Auckland has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Hotel Grand Chancellor Auckland Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 584 out of 739 reviews
Rating 8 - Good. 116 out of 739 reviews
Rating 6 - Okay. 21 out of 739 reviews
Rating 4 - Poor. 6 out of 739 reviews
Rating 2 - Terrible. 12 out of 739 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing bed! Good gym! Nice stop over
Stayed 1 night in Oct 2025

10/10 Excellent

Mariano, Wahiawz

Stayed 4 nights in Oct 2025

8/10 Good

Cherryl

Liked: Cleanliness, staff & service, property conditions & facilities
location, friendly staff, clean facilities but only give one key for two people. Need to give two keys.
Stayed 3 nights in Oct 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was excellent, quiet and the bed was really comfy. Unfortunately the area around the hotel was a bit dodgy.
Stayed 1 night in Oct 2025

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay thank you
Stayed 3 nights in Sep 2025

8/10 Good

Watchman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie, Tauranga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at the Hotel Grand Chancellor! The room was spacious, clean, and well-equipped, and the bed was super comfortable — perfect after a long day out. The staff were welcoming and professional, and the location made it easy to get around. Highly recommend for a relaxing and comfortable stay.
Stayed 1 night in Aug 2025

10/10 Excellent

darren

Stayed 2 nights in Sep 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful from check in to requiring an extra night. The room was spacious and perfect for a long weekend getaway. Room was wonderful and so quick! Don’t miss the happy hour cocktails and the Wagu burger.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gregory

Business traveller
Great location , price and quality
Stayed 1 night in Oct 2025

10/10 Excellent

Gill

The staff here are so friendly and helpful, both on reception and in the restaurant. Lovely dinner and breakfast. Comfy bed. Perfect location for quayside, CBD and transport links.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They had a room ready for us a little early and it was huge! (Compared to everything we'd stayed in in Australia and New Zealand so far). The bed was a nice king size with a great pillow top and very comfortable, we had a view of the Sky Tower and the water, the bathroom was large, and there was plenty of drawer space for us to truly unpack and settle in. There's a great little cafe downstairs for a quick breakfast and the front desk staff was very helpful in giving us directions for how to get around town.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Happy with our stay
Stayed 1 night in Sep 2025

2/10 Terrible

elaine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
plenty of small convenience stores but no supermarkets
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet, well-appointed and centrally located hotel with helpful friendly staff.
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness
Parking is off site and requires negotiating steep busy streets (and a downpour of rain walking back). Google searches and uber searches all select the ‘other’ grand chancellor in Hobson street - we were delivered there with our luggage first! Very inconvenient. When we spoke to reception staff about this we were told ‘ yes many of our customers get confused’. A tray of room service was left outside our room all night (we ate at 7.30pm). And our room was not serviced when we returned after being out from 8am til 2.30pm.
Stayed 2 nights in Sep 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel. Had a great view from our room of the harbour and sky tower. Nice and quiet and comfy bed. Check in process was easy and staff were lovely.
Stayed 2 nights in Sep 2025

8/10 Good

inga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel.i didn't like,no restaurant for the evening meal.there were plenty of chinese restaurants around.it was hard to find a good place to eat.the pp .
Stayed 2 nights in Sep 2025

8/10 Good

Rynald Ramul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got hassled a bit, but nothing I couldn’t handle
Stayed 1 night in Sep 2025

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall the hotel is good. Rooms are excellent, good location and views. Front of house reception on arrival however is very very poor. Took three goes for the front of house to get our electronic key sorted. Very frustrating when you are in and out of the lifts, have your hotel parking
Stayed 1 night in Sep 2025

10/10 Excellent

Mollie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always helpful and courteous
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The room felt luxurious and the bed was sooo comfortable. We had issues finding our nominated park at sky city and the staff were very helpful and calmed the situation. Would stay there again, loved it
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 1 night in Aug 2025