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Mount Richmond Hotel

4.0 star property

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Photo gallery for Mount Richmond Hotel

Outdoor spa tub
Courtyard
Front of property – evening/night
Reception
Outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
676 Mt Wellington Highway, Mt Wellington, Auckland, 1062
  • Place, Otahuhu Pool and Leisure Centre
    ‪15 min walk‬
  • Place, Flat Rock Reserve
    ‪18 min walk‬
  • Place, Sylvia Park Shopping Center
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, blackout curtains

Executive Suite

7.6 out of 10
Good
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, blackout curtains

Family Suite

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Studio

Studio | In-room safe, desk, laptop workspace, blackout curtains

Studio

8.8 out of 10
Excellent
(32 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Economy Room

Economy Room | In-room safe, desk, laptop workspace, blackout curtains

Economy Room

7.2 out of 10
Good
(19 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Mount Richmond Hotel

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Mount Richmond Hotel offers 46 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mount Richmond Spa. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mount Richmond Hotel. During your stay, you'll be close to Sylvia Park Shopping Center. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at Poolside, a bistro with pool views
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes 3 outdoor tennis courts, a gym and a playground
  • 10 minutes by car from Mount Eden and 10 minutes from University of Auckland
Mount Richmond Hotel offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include 4 meeting rooms and coworking spaces. Event space at this hotel measures 1948 square feet (181 square metres) and includes a conference centre. A hot tub, a fitness centre, and spa services are also featured at the business-friendly Mount Richmond Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.
Poolside – This poolside bistro serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; NZD 10 for adults and NZD 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Poolside

Things to do

  • 3 outdoor tennis courts
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (1,948 square foot of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 50

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per day.
  • Cots (infant beds) are available for NZD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 10 for adults and from NZD 10 for children
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The front desk at this property is open daily from 6:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Mount Richmond
Mount Richmond Auckland
Mount Richmond Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Auckland/Mount Wellington
Mount Richmond Hotel Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Hotel Auckland

Mount Richmond Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 228 out of 936 reviews
Rating 8 - Good. 323 out of 936 reviews
Rating 6 - Okay. 234 out of 936 reviews
Rating 4 - Poor. 96 out of 936 reviews
Rating 2 - Terrible. 55 out of 936 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spa pool was warm enough not too hot, the outdoor pool was enjoyed by fellow guests
Stayed 1 night in Nov 2025

8/10 Good

Onolina

Ok room
Stayed 1 night in Nov 2025

6/10 Okay

Izzy

Liked: Staff & service
Large double bed kept separating (2 singles pushed together), and the blankets and sheets were too small for the larger bed. It was tidy enough and looks like they've been doing updates but some corners had ripped up carpet where bugs were coming through the floor. The pool was nice but had some leaves in it. All staff were very nice and welcoming though
Stayed 2 nights in Nov 2025

10/10 Excellent

Hendrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was tidy, staff friendly. The restaurant staff were very helpful. We were late but they offered us food even though they wanted to clos the kitchen.
Stayed 1 night in Nov 2025

4/10 Poor

Fidelia

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

4/10 Poor

Gurjit

Travelled with family
Disliked: Room comfort
Bed was worst . Instead of double bed they had 2 single beds combined together
Stayed 2 nights in Nov 2025

8/10 Good

maddie

Stayed 1 night in Nov 2025

6/10 Okay

Scott

Stayed 3 nights in Nov 2025

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness
The room was showing its age I was in a room by the entrance door and everytime someone swiped to enter there was a load beep - went all night The TV was dismal... no apps on the tv were working and would not update so pretty much stuck for entertainment. The staff were lovely and courteous :)
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffery, Midland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Older motel but clean and comfy.
Stayed 1 night in Nov 2025

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Noise from repairs until 9pm at night no pool area as shown. under repair General condition of hotel poor Bed was fine room size ok staff ok Will not stay again
Stayed 3 nights in Nov 2025

8/10 Good

philip

Stayed 1 night in Nov 2025

6/10 Okay

Janie

Disliked: Cleanliness, amenities, property conditions & facilities
Very average! Great outdoor pool/bar area.
Stayed 3 nights in Nov 2025

6/10 Okay

Narketa, Kaikohe

Travelled with partner
The sheets had marks on them and blood on the top duvet cover underneath.
Stayed 1 night in Nov 2025

6/10 Okay

Miho

Liked: Cleanliness, property conditions & facilities
It was clean room. If they set up little more toiletries stuff could be better. There were only small tube of body soap, shampoo in conditioner and half roll toilet paper. I was expecting more so I didn’t bring toiletries, so it was little inconvenience to me.
Stayed 1 night in Nov 2025

8/10 Good

Diana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, tidy motel, shower good,
Stayed 1 night in Nov 2025

10/10 Excellent

Clark

Stayed 1 night in Oct 2025

8/10 Good

Chloe

Stayed 1 night in Oct 2025

6/10 Okay

Jeny

Liked: Cleanliness
The king bed mattress was too slippery gap gets created in the middle not suitable for couple to sleep on
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
thanks wiremu for the awesome service
Stayed 2 nights in Oct 2025

10/10 Excellent

Paloma

Stayed 2 nights in Oct 2025

10/10 Excellent

Chuanming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really good!
Stayed 1 night in Oct 2025

10/10 Excellent

Ruta

Stayed 1 night in Oct 2025

6/10 Okay

Corey

Liked: Cleanliness, staff & service
Very fast internet. When we locked ourselves out of our room, staff were helpful. Otherwise most of the facilities and services were pretty average. No issues with cleanliness.
Stayed 1 night in Sep 2025