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Mount Richmond Hotel

Property class: 4

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Photo gallery for Mount Richmond Hotel

Outdoor spa tub
Courtyard
Front of property – evening/night
Reception
Outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
676 Mt Wellington Highway, Mt Wellington, Auckland, 1062
  • Place, Otahuhu Pool and Leisure Centre
    ‪15 min walk‬
  • Place, Flat Rock Reserve
    ‪18 min walk‬
  • Place, Sylvia Park Shopping Center
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, blackout curtains

Executive Suite

7.6 out of 10
Good
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, blackout curtains

Family Suite

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Studio

Studio | In-room safe, desk, laptop workspace, blackout curtains

Studio

8.6 out of 10
Excellent
(33 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Economy Room

Economy Room | In-room safe, desk, laptop workspace, blackout curtains

Economy Room

7.4 out of 10
Good
(21 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Mount Richmond Hotel

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Mount Richmond Hotel offers 46 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mount Richmond Spa. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mount Richmond Hotel. During your stay, you'll be close to Go Media Stadium. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at Poolside, a bistro with pool views
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes 3 outdoor tennis courts, a gym and a playground
  • 13 minutes by car from Sky Tower and 6 minutes from Go Media Stadium
Mount Richmond Hotel offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include 4 meeting rooms and coworking spaces. Event space at this hotel measures 1948 square feet (181 square metres) and includes a conference centre. A hot tub, a fitness centre, and spa services are also featured at the business-friendly Mount Richmond Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.
Poolside – This poolside bistro serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; NZD 10 for adults and NZD 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Poolside

Things to do

  • 3 outdoor tennis courts
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (1,948 square foot of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 50

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per day.
  • Cots (infant beds) are available for NZD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 10 for adults and from NZD 10 for children
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The front desk at this property is open daily from 6:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Mount Richmond
Mount Richmond Auckland
Mount Richmond Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Auckland/Mount Wellington
Mount Richmond Hotel Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Hotel Auckland

Mount Richmond Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 229 out of 947 reviews
Rating 8 - Good. 325 out of 947 reviews
Rating 6 - Okay. 240 out of 947 reviews
Rating 4 - Poor. 96 out of 947 reviews
Rating 2 - Terrible. 57 out of 947 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Jan 2026

2/10 Terrible

Bernadette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was noisy and cramped. Door handle of bathroom was broken.
Stayed 2 nights in Jan 2026

6/10 Okay

selena

Stayed 1 night in Jan 2026

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
The rooms were a bit tired and could do with some maintenance but they were clean and more than adequate for our stay. Staff were friendly and the pool area was lovely. The bar had a good choice of beverages at very reasonable prices. Would recommend this hotel to others
Stayed 1 night in Jan 2026

4/10 Poor

Ronan

Disliked: Cleanliness
This place is far FAR from a 4 star hotel. The staff is amazing, the rest is not. Bathroom has and smells of mold. The king size bed is 2 smaller beds pushed together like a cruise ship. You can hear everything in your room, doors slamming, people talking in the halls etc. This hotel is 2.5 - 3 stars. I have no idea why Expedia has this at 4 stars. There is a small room with casino slots which was a plus 😎
Stayed 1 night in Jan 2026

10/10 Excellent

Grzegorz

Stayed 1 night in Jan 2026

6/10 Okay

Polly

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

4/10 Poor

Thomas

Stayed 1 night in Jan 2026

6/10 Okay

Michael

Stayed 5 nights in Dec 2025

6/10 Okay

Elizebath

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amenities to be improved. Staffs are good and room is clean. But not upto the level of four star.
Stayed 1 night in Dec 2025

6/10 Okay

MAN CHE

Liked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, friendly staff, fresh breakfast and lovely spa pool and ambiance. Thank you!
Stayed 5 nights in Oct 2025

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2025

8/10 Good

Vanessa

Stayed 1 night in Dec 2025

10/10 Excellent

Sarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved; Nice clean room Friendly staff And the swimming pool Yes there was a 21st on but that did not bother us Our stay was very enjoyable thank you!
Stayed 1 night in Dec 2025

6/10 Okay

BARBARA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was clean and staff was attentive. The bathroom didn't have a window or fan - it smelled moldy in the room.
Stayed 1 night in Dec 2025

8/10 Good

nick

Liked: Cleanliness, staff & service
spa was warm enough, other guests enjoyed the pool
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Darius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff! Clean room! We were also able to check in a bit early which was nice
Stayed 1 night in Dec 2025

10/10 Excellent

nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spa pool was warm enough not too hot, the outdoor pool was enjoyed by fellow guests
Stayed 1 night in Nov 2025

8/10 Good

Onolina

Ok room
Stayed 1 night in Nov 2025

6/10 Okay

Izzy

Liked: Staff & service
Large double bed kept separating (2 singles pushed together), and the blankets and sheets were too small for the larger bed. It was tidy enough and looks like they've been doing updates but some corners had ripped up carpet where bugs were coming through the floor. The pool was nice but had some leaves in it. All staff were very nice and welcoming though
Stayed 2 nights in Nov 2025

10/10 Excellent

Hendrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was tidy, staff friendly. The restaurant staff were very helpful. We were late but they offered us food even though they wanted to clos the kitchen.
Stayed 1 night in Nov 2025

4/10 Poor

Fidelia

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025