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Novotel Auckland Ellerslie

4.5 star property

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Photo gallery for Novotel Auckland Ellerslie

Bar (on property)
Exterior
Breakfast, lunch and dinner served
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym

Explore the area

View in a map
72-112 Green Lane East, Ellerslie, Auckland, 1051
  • Place, Go Media Stadium
    ‪4 min drive‬
  • Place, Sky Tower
    ‪6 min drive‬
  • Place, Auckland Ferry Terminal
    ‪8 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Auckland Ellerslie

Hotel with a restaurant, in the vicinity of Go Media Stadium
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and conference space. Housekeeping is available on request.
Novotel Auckland Ellerslie offers 147 accommodations with minibars and a safe. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Auckland Ellerslie's great location. During your stay, you're just a quick walk from Ascot Hospital. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • 5 minutes by car from University of Auckland and 5 minutes from Sylvia Park Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3175 square feet (295 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Novotel Auckland Ellerslie. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Acacia – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (NZD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acacia

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,175 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39 per person
  • Self-parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Auckland Ellerslie
Novotel Hotel Auckland Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Ellerslie Hotel
Novotel Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Auckland Ellerslie Auckland
Novotel Auckland Ellerslie Hotel Auckland

Reviews

Novotel Auckland Ellerslie Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 429 out of 973 reviews
Rating 8 - Good. 378 out of 973 reviews
Rating 6 - Okay. 109 out of 973 reviews
Rating 4 - Poor. 45 out of 973 reviews
Rating 2 - Terrible. 12 out of 973 reviews

Reviews

10/10 Excellent

Adam Du

Travelled with partner
Liked: Amenities
Great place to stay
Stayed 2 nights in Jul 2025

8/10 Good

Danielle

Stayed 1 night in Jul 2025

10/10 Excellent

Oceane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Always great staying at the Novotel. Stayed here 6 or 7 times in the last 2 years. Very friendly helpful staff, great food, clean comfortable rooms. Will be back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sim

Liked: Cleanliness, staff & service, property conditions & facilities
Will come back again.
Stayed 1 night in Jul 2025

6/10 Okay

Scott Randall

Business traveller
Stayed 2 nights in Jul 2025

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay! Quiet rooms , very clean and friendly service
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Stayed 1 night in Jul 2025

6/10 Okay

simon

Travelled with family
it was noisy
Stayed 2 nights in Jun 2025

8/10 Good

Madhusudan, PRINCETON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast choices !
Stayed 4 nights in Jun 2025

10/10 Excellent

Rawson

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I’ll stay again
Stayed 2 nights in Jun 2025

8/10 Good

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Carolyn

Business traveller
Liked: Cleanliness, staff & service
Not enough instruction on how to turn on the TV and access the Wifi. Had to walk back down to reception to ask. No coffee making facilities.
Stayed 1 night in May 2025

6/10 Okay

Alex

Liked: Cleanliness, property conditions & facilities
Most things were great - but there was one thing that I really can't stand!!! I was booked for 2 nights, after the first night I had breakfast at the hotel but was locked out from the lift and getting back to my room - the swipe card just didn't work. The reception could not offer any explanation as to why this happened, but simply reactivated the card as if this was normal practice. I've had this several times - even in other hotels, and it is so annoying - STOP DOING THIS NONSENSE - I know this is NOT an accident!
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great that the checkout out was 11am gave me time to deal with the appointments l had arranged.
Stayed 1 night in May 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
friendly, helpful staff and close to everything - many thanks
Stayed 1 night in May 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff
Stayed 9 nights in Apr 2025

10/10 Excellent

jeffrey

All good
Stayed 1 night in May 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great central part of Akld Nice efficient staff Good food and bar
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff were friendly and efficient. Room was great, food was fantastic. Will stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Alister, Melville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice corporate hotel. Parking was a little challenging as there was none when we got in late from our event. In saying that, the public parking over the byway was cheaper than what the hotel charged to park in their area
Stayed 1 night in Apr 2025

6/10 Okay

Patricia B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was disappointing that the Restaurant, Bar and even Room Services closed at 10pm. Twice during our stay we wanted to meet up with family for a wine or coffee and we could not as everything was closed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness
Very Handy location
Stayed 1 night in Mar 2025