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Parnell Pines

3.5 star property

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Photo gallery for Parnell Pines

Front of property
Interior entrance
Lobby
Premium bedding, desk, free cots/infant beds, free WiFi
Property entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
320 Parnell Road, Auckland, 1052
  • Place, Auckland Domain
    ‪3 min walk‬
  • Place, Auckland War Memorial Museum
    ‪10 min walk‬
  • Place, University of Auckland
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Studio

Standard Studio | Premium bedding, desk, free cots/infant beds, free WiFi

Standard Studio

7.8 out of 10
Good
(7 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Queen Studio

Premium bedding, desk, free cots/infant beds, free WiFi

Executive Queen Studio

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is €54
includes taxes & fees
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About this property

Parnell Pines

Along with self parking, this motel has laundry facilities and express check-out. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and multilingual staff assistance are on-site.
Parnell Pines offers 16 accommodations with coffee/tea makers and fans. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include a shower. This Auckland motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Parnell Pines, you're just a quick walk from Holy Trinity Cathedral. Features include free WiFi in public areas, plus laundry facilities and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, laundry facilities and multilingual staff
  • 13 minutes by foot from University of Auckland and a 3-minute drive from Spark Arena
  • Dogs welcome for a fee
Parnell Pines offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. Parnell Pines also features laundry facilities and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (NZD 20 per day)
  • Limited on-site self parking

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 2 floors

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Fan
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 10:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: NZD 50 per pet (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 20 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: NZD 20 per day
  • Pet fee: NZD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: NZD 45.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The front desk at this property is open daily from 10:00 AM - 5:00 PM.
Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Parnell Pines Motel
Parnell Motel Auckland
Parnell Inn Auckland, New Zealand
Parnell Pines Auckland
Parnell Pines Motel Auckland

Parnell Pines Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 58 out of 346 reviews
Rating 8 - Good. 132 out of 346 reviews
Rating 6 - Okay. 99 out of 346 reviews
Rating 4 - Poor. 38 out of 346 reviews
Rating 2 - Terrible. 19 out of 346 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool spot for dining out with loads of choice nearby, there's food in the bar at the front as well! Room was well equipped and comfy, we got lucky with room in the car park at the back but there is plenty of on-street as well
Stayed 1 night in Dec 2025

4/10 Poor

Hayley, Auckland

Liked: Cleanliness
Disliked: Amenities
Good location, but thats the only positive. Hotel is very very old, dated and pics do not accurately reflect actusl acvomidation. Parking available but difficult to access
Stayed 2 nights in Dec 2025

6/10 Okay

Cousins

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While the Parnell area is lovely with plenty of shopping, restaurants, and close to central city, this is basically a one star property. However the staff were very good! We arrived to find reception unmanned and had to ring a cell phone - problem 1 - I didn't have a phone! We were asked to pay upfront by card - problem 2 - I was overcharged by $103 and didn't notice until I got to our room. Problem 3 - the owner resides (?) overseas and receptionist did not have authority to make a refund - it took contact with Expedia to sort out and I got refunded the day before we checked out. The photos on Expedia are clearly old - there is a noisy bar attached to the front of the property - not a Gelato shop, not Lala Coffee Shop. The bar sells a smoking product via a hookah and has direct access to the toilets which are in the reception area - this is a security risk and it is not the only one - the lower floor side door is never closed - even when it is raining! The stairwell has direct access to the hallways on which the rooms are based. I recommend anyone staying here uses the room door security chain. The wifi is poor and the TV services stutter as the TV only runs on wifi streaming - no aerial. The condition of the room is "run down" with marked paint work on the walls.The bathroom is also run down - the lino had not been laid properly and looked to have been done by an amateur. The sink was cracked and the large mirror was badly marked with water damage (to the rear).
Stayed 4 nights in Dec 2025

6/10 Okay

Susan

Business traveller
Liked: Staff & service
Disliked: Amenities
Staff assistance was excellent. Tiny window No AC though there was a fan. Couldnt get tv chanels. One pillow was old and extremely discoloured. Walls and decor were tired, marked and overall in need of refurbishment. Shower was cleanish although wall shelf was broken and cracked and the pressure non existant. If you needed a place to crash and didnt mind the hostel/student accomodation like environment then it would be sufficient.
Stayed 1 night in Dec 2025

2/10 Terrible

Kirsten

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No reception to check in. No tv channels, only YouTube or Netflix (if you logged in yourself). Dirty room and bathroom. No air con.
Stayed 1 night in Nov 2025

6/10 Okay

Olly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and tidy , very did ious snd well presented but the surrounding occupants on the lower floors were very loud and partied through the night on a Thursday keeping everyone up , close to town and easy to get to shops and events
Stayed 1 night in Oct 2025

10/10 Excellent

Orbit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the CBD
Stayed 1 night in Oct 2025

10/10 Excellent

Adrienne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a wonderful stay at Parnell Pines. Great location, and the owner was so lovely and accomodating. Highly recommend
Stayed 3 nights in Oct 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Good value for the price
Stayed 1 night in Oct 2025

6/10 Okay

geraint

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tired and rundown. Which is a shame as the location is prime.
Stayed 1 night in Aug 2025

6/10 Okay

Nicola

Travelled with partner
Liked: Cleanliness, amenities
Spotlessly clean, but quite noisey most of the night. Lovely area, restaurants and bars opposite the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Mehboob

Stayed 1 night in Apr 2025

10/10 Excellent

Nick

Stayed 1 night in Mar 2025

6/10 Okay

Baz

Disliked: Cleanliness
The rear door was open at all times which was convenient to access our car but the manager's apartment is right beside it so still felt safe. Staff were friendly and helpful, at the restaurant too was a lovely staff member but the food could have been a little more exciting. Bedroom was very hot as we were north facing with no air conditioning but still slept well that night. The bathroom was really dirty though, again everything was so bright with the sun beaming in and no way to block it out. There is another floor of rooms below the main floor that I suspect are tenanted by long-stayers, the smell of cannabis wafted through the stairwell anytime you walked past. In the carpark there was dried toilet tissue and fecal matter that hadn't been properly washed away, it all clearly came from a flooded sewerage overflow which was a bit gross but I imagine this happens any time it rains heavily due to where the carpark is situated down a steep driveway at the back of the property. You get what you pay for, Parnell is a lovely part of Auckland and you are situated right in the heart of it.
Stayed 1 night in Mar 2025

2/10 Terrible

Mark, Auckland

Disliked: Staff & service, amenities, property conditions & facilities
Very misled. Not like the photos at all. 1 bedside table . No lamps. Just nothing like what was promised
Stayed 2 nights in Mar 2025

6/10 Okay

Carol

Travelled with partner
Disliked: Amenities, property conditions & facilities
Average property- major selling point is location in central Parnell. TV did not work and property esp bathroom in need of redecoration . Entrance area had chairs stacked outside and old saucer with cigarette buts
Stayed 1 night in Mar 2025

6/10 Okay

janine

Travelled with partner
Disliked: Property conditions & facilities
The check in process was strange. No one mans the desk you need to ring a number. The room was small and hot, it smelt strongly of perfume. The bed was very uncomfortable and had a spring digging into me all night. Cleaning of the outside was occurring during the day with a blowing machine which made it very noisy.
Stayed 2 nights in Mar 2025

2/10 Terrible

Bruce

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very strange… advertised parking but it was basically unusable. Huge party in the lot behind the hotel No one at reception to greet us Insecure front door I think an apartment complex on the lower levels.
Stayed 1 night in Feb 2025

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not well maintained, no staff presence at reception. The smoke alarm had been disarmed and put in the wardrobe. The TV did not work. There was no cutlery to stir your cup of tea/coffee or a place. All in all very very disappointing and definitely unsafe.
Stayed 1 night in Mar 2025

10/10 Excellent

Mehboob

Stayed 1 night in Feb 2025

6/10 Okay

Karl

Stayed 1 night in Feb 2025

8/10 Good

Gregory

Travelled with partner
Liked: Staff & service
It was very convenient to shops and restaurants. The manager was very helpful and sbliging. It has car parking.
Stayed 5 nights in Jan 2025

8/10 Good

Lynda

Close to where all the action is in Parnell for a very good price. It’s not the Ritz but I couldn’t afford that. Was fairly quiet, hot in the room, fan provided. Couldn’t adjust temperature in shower. Wanted a cold one but couldn’t seem to change it. Easy to access. Never actually saw any staff
Stayed 2 nights in Jan 2025

4/10 Poor

Reina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not cared for, the floors weren't vacuumed , doorhandles broken lights not working Overall a dissapointing property
Stayed 1 night in Jan 2025

6/10 Okay

janet

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We liked the fact it was clean bedding, but we were cold. Bed not very comfortable, thin uncomfortable pillow. TV did not work, milk stale it spoilt our coffee and could not drink it. Would not go back.
Stayed 1 night in Jan 2025