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Aparthotel

Quest Albany

4.5 star property

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Photo gallery for Quest Albany

Desk, iron/ironing board, free WiFi, bed sheets
Full-sized fridge, microwave, stovetop, dishwasher
A modern hotel lobby with a reception desk, a sofa with patterned cushions, and a coffee table with magazines.
A modern building with a sign labeled "QUEST" at the entrance, featuring a glass facade and a parking area visible in front.
A modern living room with a sofa, coffee table, and dining area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
32 Kell Drive, Auckland, 0632
  • Place, Massey University
    ‪8 min walk‬
  • Place, Westfield Albany Shopping Centre
    ‪11 min walk‬
  • Place, North Harbour Stadium
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪47 min drive‬

Room options

View all photos for Studio

A hotel room with two beds, a nightstand, a lamp, and a framed picture on the wall.

Studio

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

A hotel room with a bed, bedside lamps, a framed picture on the wall, and a door leading to a bathroom.

Apartment, 1 Bedroom

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom

A hotel room with a large bed, a nightstand with a lamp, a flat-screen TV mounted on the wall, and a window with curtains.

Executive Apartment, 1 Bedroom

  • 47 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

A modern living room with a dining area, a sofa, and a TV.

Apartment, 2 Bedrooms

  • 75 sq m
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Quest Albany

Self parking, laundry facilities and express check-in are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a reception hall. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LED TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a coffee/tea maker. Housekeeping is available once per stay.
Quest Albany offers 38 air-conditioned accommodations with washers/dryers and coffee/tea makers. 43-inch LED televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Quest Albany, you're just a quick walk from Massey University. Free WiFi in public areas, laundry facilities and self-parking (surcharge) are available. Built in 2011, this luxury aparthotel has 38 apartments over 3 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and an LED TV
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • On-site recreation includes a playground
  • Within a 15-minute walk of Massey University and Westfield Albany Shopping Centre
As a guest of Quest Albany, you'll find multilingual staff, laundry facilities, and express check-in. Public spaces have free WiFi. The luxury Quest Albany also features complimentary use of a nearby fitness facility and a lift. For a fee, parking is available.

This 4.5-star Auckland aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 38 units
  • Built in 2011
  • Reception hall

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8 AM - 4 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per night.
  • Cots (infant beds) are available for NZD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 10.00 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Albany Quest
Quest Albany
Quest Apartment Albany
Quest Albany Auckland
Quest Albany Apartment
Quest Albany Auckland
Quest Albany Aparthotel
Quest Albany Aparthotel Auckland

Quest Albany Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 277 out of 432 reviews
Rating 8 - Good. 130 out of 432 reviews
Rating 6 - Okay. 21 out of 432 reviews
Rating 4 - Poor. 3 out of 432 reviews
Rating 2 - Terrible. 1 out of 432 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

C

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were helpful from booking us in to getting settled and useful information
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Hugh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Only stayed one night but suited our requirements and reasonable cost
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, room comfort, communication
Central location, the staff have been amazing, friendly, helpful and made our stay memorable, thank you
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Joanne

Very handy for us
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location close to amenities and motorway
Stayed 1 night in Nov 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, room comfort, communication
Really handy location to attend an event in Glenfield, but be away from the busyness of that area.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Akhylesh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, would recomend this to anyone
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Michelle

Liked: Property conditions & facilities, communication
Would stay there again
Stayed 1 night in May 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
very good stay
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay. Nothing much more to add
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great little cafe around the corner, great facilities including Washing machine and dryer. Great location too
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

JP

Liked: Communication
Lovely staff, however the twin room we stayed in had an awful musty, wet smell which we couldn't get rid of even with the windows open all day.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely stay. The staff were extremely friendly and helpful. After a long flight we were able to check in early which was much appreciated. Yhe room was spotless.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff are friendly and helpfull, Property is close to Massey Uni which works well for me
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the friendliness and helpfulness of reception staff
Verified

10/10 Excellent

Verified traveller

Hidden gem in Albanyy

Wonderful stay, rooms small but everything you need is there in tip top shape. Staff friendly and helpful even when you arrive in the middle of the night. Handy location.
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well furnished apartment & very quiet location. Great communication & friendly/helpful staff
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend this hotel. Friendly and extremely helpful staff. Had everything we needed for our short stay in Albany. Walking distance to transport, restaurants and shops.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Des

Liked: Cleanliness, amenities, property conditions & facilities, communication
Yes No staff contact
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities, communication
We found the receptionist very helpful
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Karl

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable and quiet
Stayed 1 night in May 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
A fabulous experience. Excellent location! Such friendly staff ~ Perfect! Thank you.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Jacqui

Liked: Cleanliness, amenities, property conditions & facilities
Good facilities, very helpful staff but need to specifically request parking as part of your booking
Stayed 2 nights in Oct 2022