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Hotel am Rathaus

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Photo gallery for Hotel am Rathaus

Front of property
Reception
Hypo-allergenic bedding, down duvets, memory-foam beds, minibar
Property entrance
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Am Hinteren Perlachberg 1, Augsburg, Bayern, 86150
  • Place, Augsburg Town Hall
    ‪1 min walk‬
  • Place, Augsburg Christmas Market
    ‪2 min walk‬
  • Place, Fugger Museum and Fuggerei
    ‪6 min walk‬

Room options

View all photos for Comfort Double Room, City View

Comfort Double Room, City View | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Comfort Double Room, City View

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room, City View

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Single Room, City View

  • City view
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, City View

A hotel room with a bed, a desk with a mirror, a TV, and a small table with fruit.

Single Room, City View

  • Sleeps 1
  • Free Wi-Fi

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Bar (on property)
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  • Restaurant
  • Air-conditioning
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The price is €71
includes taxes & fees
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Leonardo Hotel Augsburg

About this property

Hotel am Rathaus

Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Other amenities include express check-out, free newspapers and a hair salon.
Hotel am Rathaus offers 31 accommodations with minibars and a safe. Memory foam beds feature down duvets. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel am Rathaus. During your stay, you'll be connected to a shopping centre and just a quick walk from Perlachturm. Enjoy features like free WiFi in public areas, plus a bar and concierge services.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Steps from Perlachturm and Augsburg Town Hall
As a guest of Hotel am Rathaus, you'll find multilingual staff, concierge services, and complimentary newspapers in the lobby. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel am Rathaus also features room service (during limited hours), express check-out, and a hair salon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Augsburg hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 15 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Things to do

  • Shopping

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (6:00 AM - 6:00 PM) and Sunday - Sunday (7:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 23 December and 7 January.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property's front desk is open during the following times:
  • Monday - Saturday: 6:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Am Rathaus Augsburg
Hotel Am Rathaus Augsburg
Am Rathaus Hotel Augsburg
Am Rathaus Hotel
Am Rathaus
Hotel am Rathaus Hotel
Hotel am Rathaus Augsburg
Hotel am Rathaus Hotel Augsburg

Hotel am Rathaus Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 125 reviews
Rating 8 - Good. 52 out of 125 reviews
Rating 6 - Okay. 12 out of 125 reviews
Rating 4 - Poor. 6 out of 125 reviews
Rating 2 - Terrible. 3 out of 125 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a well kept secret in a great location. It's a little hard to find but right in the edge of a famous location.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sher

Liked: Cleanliness, amenities, property conditions & facilities
The property came with garage, which was great. Great service and great location.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Property is definitely dated but very well kept. We had a nice stay.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
A well cared-for hotel, with friendly, helpful and cheerful staff. A comfortable room with good bed and linen
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience.

Great service all the way through. Very friendly and helpful staff!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Christmas market.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very recordable hotel in Augsburg

This hotel was very good. The man at the reception was very helpful, and made us feel welcome. The room vas overall good, and the breakfast arrangement was superb.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

SHAKHNOZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location in city center and the parking
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean but small & was impossible to take shower without flooding whole bathroom. Not enough room for breakfast. Close to downtown area.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They leave a welcome note and a little bag of gummy bears on your bed. Staff are super nice with very good English. Yummy breakfast. Great kocation
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, helpful staff

Very helpful staff and excellent location, walking distance to many attractions and public transportation. The clock bell tower is right there and rings every 15 minutes from 7am to 19 pm. Otherwise a quiet location off the Main Street. The staff is outstanding!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can't recommend Hotel am Rathaus enough. Although the rooms are cozy, we had everything we needed. The staff more than anything went above and beyond to ensure our stay was comfortable, thank you so much! It was not easy travelling with a baby, and we appreciated the extra care. We also enjoyed the breakfast onsite. It had everything we like and would want to get the day started.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small and parking under the building was tricky. Breakfast buffet was adequate. Front desk was fine. Loved hearing nearby church bells.
Stayed 1 night in May 2024
Verified

4/10 Poor

Michael

Disliked: Amenities, property conditions & facilities
Outdated furniture, no decoration, poor and complicated remote checkin
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Amit

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Hot and humid during summer

Hot and humid during summer. Would avoid during hot summer months as the building just absorbs heat and has no AC. The breakfast buffet is uncovered so there were flies on the meats and melons. Positives is the location is perfect and has a car park (very cramped and hard to park) Very good pros balanced by very bad cons.
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

Luigi

Disliked: Staff & service, amenities, property conditions & facilities
It was a terrible experience. The only positive aspect was the location, near the main square. The hotel was undergoing renovations, and there were workers with mortar and cement at the tiny reception room. To reach our room, we walked down a long, dark corridor with flashing lights illuminating the doors to other rooms. It was like walking through a typical corridor from a Resident Evil video game. The room was small and poorly furnished. The hot water was very weak. So weak that it was difficult to have a proper shower. Luckily, we didn't have breakfast there. Definitely not worth the 163€ that we paid for one night in a double room.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were Road works directly outside the hotel, starting noisily around 06:30 daily - no the fault of the hotel,. of course. But the lift was not working - my room was on the 2nd floor, I am 81 years old and have to walk with a stick, so that was difficult.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service
Il bagno era senza piatto doccia e senza box doccia - solo una tenda
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
sehr nettes Personal
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ralf

Liked: Cleanliness, staff & service, amenities
Personal toll, Zimmer sauber und ordentlich, Frühstück okay
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Christian

Liked: Cleanliness
Disliked: Property conditions & facilities
zu teuer für das doch etwas altmodische zimmer
Stayed 1 night in Oct 2025
Verified

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundlich
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Verified traveller

Liked: Room comfort

Gutes und nicht so Gutes

PRO: Empfangsdame sehr nett und persönliches Schreiben im Zimmer. Frühstück sehr gut. Bett bequem. Checkin und out unkompliziert. Parplätze in der Altstadt 15€ ok. CON: Zimmer zur Gasse sehr laut am WE, Anlieferungen sehr laut am Samstag mit LKW und Rollboxen auf Kopfsteinplaflaster morgens vor 7h. Ein paar Mängel im Zimmer (Spinnweben, Duschschlauch, Zimmerschloss dreht durch) wurden von Concierge achselzuckend zur Kenntnis genommen; Der Hinweis auf defekte Schreibtischlampe wurde kommentiert: man müsse auf 3 (!)korrekte Schalterstellungen am Eingang, Nachttisch und der Lampe achten und wenn man das anfangs erwähne würde sowieso niemand zuhören, sprach's und ließ mich stehen....
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage, gleich hinterm Rathaus. Sehr freundliche Mitarbeiter.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Zeer oud gebouw dat op een oude kazerne lijkt binnenin. Simpele kamer boven keuken met gevolg dat deze ook zo rook door open kantelraam bij aankomst. Zeer net maar een back to the 70’s gevoel door het ouderwets interieur. Zeer warm, dus met open raam slapen was nodig, wat door lawaai ‘s nachts niet fijn was. Ook door de werken aan de straat aan de voorkant was er in de vroege morgen extreem veel lawaai. Het vriendelijke personeel maakte veel goed.
Stayed 1 night in Sep 2024

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