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Hôtel des Carmes

3.0 star property

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Photo gallery for Hôtel des Carmes

Family Quadruple Room, 2 Bedrooms, 2 Bathrooms | Terrace/patio
Indoor pool
Exterior
Terrace/patio
Premium bedding, desk, blackout curtains, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
20, rue des Carmes, Aurillac, 15000
  • Place, Muséum des Volcans
    ‪8 min walk‬
  • Place, St-Geraud Church
    ‪9 min walk‬
  • Place, Cantal Auvergne Stadium
    ‪19 min walk‬
  • Airport, Aurillac (AUR-Tronquieres)
    ‪7 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, desk, blackout curtains, soundproofing

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, desk, blackout curtains, soundproofing

Superior Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, desk, blackout curtains, soundproofing

Deluxe Double Room

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Premium bedding, desk, blackout curtains, soundproofing

Triple Room

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Quadruple Room, 2 Bedrooms, 2 Bathrooms

Family Quadruple Room, 2 Bedrooms, 2 Bathrooms | Premium bedding, desk, blackout curtains, soundproofing

Family Quadruple Room, 2 Bedrooms, 2 Bathrooms

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Standard Double Room Single Use

Premium bedding, desk, blackout curtains, soundproofing

Standard Double Room Single Use

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hôtel des Carmes

Hotel in Aurillac with indoor pool and restaurant
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a meeting room and concierge services.
Hôtel des Carmes offers 23 accommodations with complimentary bottles of water and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Aurillac hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool.
During your stay at Hôtel des Carmes, you're just a quick walk from Jardin des Carmes. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a meeting room and a terrace
  • Steps from Jardin des Carmes and Place du Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An indoor pool, a terrace, and an arcade/games room are also featured at Hôtel des Carmes. Parking is available for a fee.

This 3-star Aurillac hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Restaurant – This brasserie serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • restaurant

Things to do

  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Secured self-parking fee: EUR 7 per day
  • Rollaway bed fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citotel Hôtel Carmes Aurillac
Citotel Hôtel Carmes
Citotel Carmes Aurillac
Citotel Carmes
Hôtel des Carmes Hotel
Citotel Hôtel des Carmes
Hôtel des Carmes Aurillac
Hôtel des Carmes Hotel Aurillac

Hôtel des Carmes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 181 reviews
Rating 8 - Good. 50 out of 181 reviews
Rating 6 - Okay. 18 out of 181 reviews
Rating 4 - Poor. 3 out of 181 reviews
Rating 2 - Terrible. 1 out of 181 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly and helpful welcome to the Hotel and soon booked into our room and explained where to park our vehicle once we had unloaded. The hotel has a very traditional feel downstairs, charming. The corridors and the rooms themselves were decorated in a very dark scheme, which even with the lights on was a little difficult to always see well. The room was large and comfortable although the bathroom was clean it was a little dated in design. The hotel restaurant was excellent with a lovely evening meal. Not the cheapest in town, but excellent quality and again, very friendly staff.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Stayed 1 night in Sep 2023

10/10 Excellent

Keelin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Barbara

Stayed 1 night in Sep 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

We enjoyed a lovely meal in the restaurant and found the beds very comfortable. The hotel was centrally located with easy access to restaurants and bars. Staff were very helpful.
Stayed 2 nights in Sep 2020

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy night

We had a great night at this hotel. The staff are charming and smiley. Good service! We felt that the breakfast at 11€ per person was a bit expensive, so we avoided it.
Stayed 1 night in Mar 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Excellent hôtel, nous le recommandons chaudement pour la gentillesse de nos hôtes et le confort de la chambre. Le restaurant est également fortement recommandé!
Stayed 1 night in May 2025

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Pascal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel disponible, à l'écoute et réactif. Cadre sortant de l'ordinaire : Hôtel et restaurant organisés autour d'une ancienne ruelle privatisée. Chambres agréables et propres. Petit déjeuner copieux avec beaucoup de "fait maison"
Stayed 1 night in Apr 2025

8/10 Good

Olivier

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nawel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Chambre convenable. J’ai particulièrement apprécié la cuisine de l’hôtel : j’y reviendrai pour ce motif !
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Garcies

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mathieu

Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On adore

On adore venir dans cet hôtel ! Son côté atypique, son restaurant et l’accueil sont tout simplement parfaits ! Merci
Stayed 2 nights in Nov 2024

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

VICTOITR

Stayed 1 night in Nov 2024

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charme et confort

Un très agréable endroit. On s'y sent très bien. Accueil chaleureux et compétent. Le restaurant est également de très bonne qualité. Nous avons adoré nos parties de babyfoot, c est une très bonne idée de garder ce genre d activité conviviale et ludique.
Stayed 1 night in Nov 2024

8/10 Good

CAROLINE

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons été très bien accueilli, chambre pour trois personnes spacieuse..piscine agréable, petit déjeuner agréable
Stayed 1 night in Oct 2024

10/10 Excellent

Antoine

Stayed 1 night in Sep 2024

6/10 Okay

Marina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Pas moderne

Déçue de l’état général de la chambre pas moderne je la trouve vieillotte , aucune prise usb impossible de charger mon téléphone si on a pas le chargeur secteur … porte de douche/ baignoire cassé carrelage abîmé dans la salle de bain Mauvaise disposition de la télé
Stayed 1 night in Oct 2024

8/10 Good

Joao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024