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Aiden Austin City Hotel

4.0 star property
VIP Access

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Photo gallery for Aiden Austin City Hotel

Pool
Pool
Restaurant
Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Housekeeping
  • Breakfast included
  • Pet-friendly

Explore the area

View in a map
2200 S I H 35, Austin, TX, 78704
  • South Congress Avenue
    ‪17 min walk‬
  • Lady Bird Lake
    ‪1 min drive‬
  • University of Texas at Austin
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Single Bed, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(44 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Aiden Austin City Hotel

Hotel with free breakfast, near Lady Bird Lake
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a conference centre and Access to hot tub are on-site. Housekeeping is available on request.
Aiden Austin City Hotel offers 158 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Aiden Austin City Hotel. During your stay, you'll be within walking distance of Lady Bird Lake. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests love the breakfast and bar
  • Just a 4-minute drive from Lady Bird Lake and 5 minutes from Governor's Mansion
  • Pets welcome for a fee
Aiden Austin City Hotel offers its guests a kids' pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 7200 square feet (669 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Aiden Austin City Hotel. Self parking is free.

This 4-star Austin hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Machi Sushi – On-site sushi bar. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Machi Sushi

Things to do

  • Children's pool
  • Gym
  • Hot tub

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (7,200 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1119 out of 1622 reviews
Rating 8 - Good. 311 out of 1622 reviews
Rating 6 - Okay. 117 out of 1622 reviews
Rating 4 - Poor. 38 out of 1622 reviews
Rating 2 - Terrible. 37 out of 1622 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely nice and accommodating
Stayed 1 night in Jun 2025

6/10 Okay

Kaci

Stayed 3 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk, explained everything they have to offer
Stayed 1 night in Jun 2025

10/10 Excellent

LYNDORA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly greeted and appreciated that we had free parking free breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon Godsil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a cool, kitscky vibe. The front desk was very friendly. The room was clean and roomy, and the bed was comfortable. The breakfast buffet was good and the pool was nice. It was a good place to stay to access downtown at a fair price. The hotel has an old, musty smell. We had to turn the air conditioner down to 67 to cool the room down. I was concerned it would freeze, but we didn't have any issues. The hotel has a very unusual layout. I definitely suggest taking note of the emergency exits because it could be confusing. The toilet was right up against the sink area, so that was a bit awkward.
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome as always. This is the only hotel I’ll stay at when I visit Austin.
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. Nice clean and quiet!
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable for a reasonable price
Stayed 4 nights in May 2025

10/10 Excellent

lynn

Liked: Cleanliness, amenities, property conditions & facilities
Eclectic design and pool area
Stayed 1 night in May 2025

10/10 Excellent

lynn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very unique with its decor and pool area and the whole design. It was difficult getting into the parking lot at night because our GPS kept trying to take us to the back entrance that was closed.
Stayed 1 night in May 2025

4/10 Poor

Brooke

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was an average boutique hotel. Only bad thing about it was our room had poor temperature and humidity control. Each room was ventilated by a window-unit AC. It felt sticky and warm in the room at all times, even with AC going and fan blowing.
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 4 nights in Mar 2025

6/10 Okay

Jagan Mohan Reddy, Beaverton

Travelled with family
Ok stay
Stayed 3 nights in May 2025

6/10 Okay

susanta

Liked: Cleanliness, amenities
They did not give $14 food credit.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay! Nice people, and the rooms are cute and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Georgette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We Love the Aiden!

Great place to stay, front desk personnel was amazing, room was clean and bed was comfortable but a few more pillows would be nice. The pool was nice and clean and we loved the extra touch of the towels in the pool area. We will DEFINITELY be back to the Aiden!
Stayed 2 nights in May 2025

6/10 Okay

Barbara

Stayed 3 nights in May 2025

10/10 Excellent

Christian Paolo, Aurora

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
If you have a car, it's easy access to the city, with free parking. Property is tastefully updated and maintained. Front desk staff was quick to respond to requests.
Stayed 3 nights in May 2025

10/10 Excellent

Anna, St. Louis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice. The layout is a little wonky, but not too bad and signs are up everywhere to keep you on track. Nice breakfast buffet and location.
Stayed 1 night in May 2025

10/10 Excellent

Johnathan

Stayed 1 night in May 2025

10/10 Excellent

sergio

Stayed 1 night in Mar 2025

10/10 Excellent

Martha, Edinburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk manager and the entire staff were very welcoming and helpful. Everything was very clean and the free breakfast and espresso machine were great! The beds were very comfortable. It is located by the expressway, so that was convenient. I would highly recommend this hotel because of the amenities and friendly staff.
Stayed 2 nights in May 2025