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DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

A modern bar area with a central island, bar stools, and seating arrangements.
A poolside area with lounge chairs, umbrellas, and a pool.
A spacious lobby with large windows, multiple seating areas, and a patterned carpet.
A spacious lobby with a high ceiling, multiple seating areas, and a central plant.
A modern indoor seating area with tables, chairs, and a central sofa.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
8901 Business Park Dr, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪19 min walk‬
  • Place, Regal Gateway
    ‪1 min drive‬
  • Place, Water 2 Wine
    ‪1 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a flat-screen TV, a chair, and a window with curtains.

Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(40 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a laptop, a chair, a desk lamp, a bedside table, and a window with curtains.

Room, 1 King Bed, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

A hotel room with a large bed, a desk with a laptop, a chair, a desk lamp, a bedside table, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking

A hotel room with a sofa, a coffee table, a floor lamp, a bed, a desk, and a TV.

Junior Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a desk, a lamp, a chair, and a round mirror.

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(66 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a laptop, a chair, a desk lamp, a bedside table, and a window with curtains.

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 KING MOBILITY ACCESS W/ RI SHWR

A hotel room with a large bed, a desk, a chair, a window with a view of a building, and a staircase.

1 KING MOBILITY ACCESS W/ RI SHWR

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 KING MOBILITY ACCESSIBLE W/ BATHTUB NO SMOK

A hotel room with a large bed, a desk, a chair, a window with a view of a building, and a staircase.

1 KING MOBILITY ACCESSIBLE W/ BATHTUB NO SMOK

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Non Smoking Deluxe Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

1 King Non Smoking Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area and conference space. Change of towels is available on request
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Austin Northwest Arboretum. During your stay, you'll be within walking distance of Arboretum at Great Hills Mall. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 6 minutes by car from Q2 Stadium and 7 minutes from J. J. Pickle Research Campus
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 7000 square feet (650 square metres) and includes conference space. DoubleTree by Hilton Hotel Austin Northwest Arboretum also features multilingual staff, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 4-star Austin hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.
Centre Lounge – On-site bar.
Overlook Restaurant – This lobby lounge specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 14 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 for adults and from USD 14 for children
  • Self-parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 411 out of 1006 reviews
Rating 8 - Good. 209 out of 1006 reviews
Rating 6 - Okay. 163 out of 1006 reviews
Rating 4 - Poor. 103 out of 1006 reviews
Rating 2 - Terrible. 120 out of 1006 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

LIJUN

Liked: Cleanliness
The hotel is clean
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a great hotel, rooms need updating but still are very roomy and comfortable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good selection and variety food at the breakfast bar. The Breakfast menu has good selection as well. The hotel room was clean and neat and comfy.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great breakfast was good just a lil pricy in my opinion 20 bucks other than that excellent comfortable stay
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Oshea

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable bed and pillow that I ever had in a hotel 5 stars
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Val

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat place overall with welcoming staff, not really any complaints for a weekend stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, beds were super comfy, and breakfast was excellent. The staff was very courteous. Very relaxing and comfortable 1 day stay. Highly recommended
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Aaron

Clean
Stayed 1 night in Mar 2026
Verified

8/10 Good

Audra

Liked: Cleanliness, staff & service, property conditions & facilities
Only ate there once
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff. Room needs update.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in. Very clean room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and great staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mario

Wonderful
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Yen

Disliked: Staff & service, property conditions & facilities
Adequate for the price.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
The staff were kind. The room was clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, amenities
Clean room great customer service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very easy check in and check out.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sukhjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
Staff is very nice and accommodating. I stayed 4 nights. The condition of the room could’ve been much better. It smelled and my eyes and nose ran the whole time. Might be moldy. The A/C was so loud when it clicked on you could not hear the tv. Although very convenient location I will not stay here again.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
The staff was very welcoming
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
people are very friendly and nice clean and professional
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Mar 2026