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Hôtel du Palais des Papes

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Superior Room | Premium bedding, blackout curtains, soundproofing, iron/ironing board
Basic Single Room | Terrace/patio
Restaurant
Front of property
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3 Pl. du Palais, Avignon, Vaucluse, 84000
  • Place, Avignon Cathedral
    ‪2 min walk‬
  • Place, Palais des Papes
    ‪3 min walk‬
  • Place, Pont Saint-Bénézet
    ‪5 min walk‬
  • Airport, Avignon (AVN-Caumont)
    ‪17 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Basic Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 King Bed with Sofa bed

Comfort Room, 1 King Bed with Sofa bed | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Comfort Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Room

Superior Room | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Superior Room

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Comfort Room

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Comfort Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Family Quadruple Room

  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 Queen Beds and 1 Queen Sofa Bed

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About this property

Hôtel du Palais des Papes

Pet-friendly hotel connected to the convention centre in Avignon with 4 restaurants
This hotel features 4 restaurants, 2 bars/lounges and 4 coffee shops/cafes. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Hôtel du Palais des Papes offers 27 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

With your stay at Hôtel du Palais des Papes, you're connected to the convention centre and just a quick walk from Palais des Papes. Enjoy features like free WiFi in public areas, plus 4 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include 4 restaurants, 4 coffee shops/cafes and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Amenities include locker space, a 24-hour business centre and meeting rooms
  • Steps from Palais des Papes and Rue de la Republique
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 4 restaurants and 4 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces.

Public spaces have free WiFi. Hôtel du Palais des Papes also features coffee/tea in common area, concierge services, and express check-in.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Hôtel du Palais des Papes has 4 restaurants on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 15 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 per person
  • 2 bars/lounges
  • 4 coffee shops/cafes
  • 4 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting rooms

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Champagne service
  • Chef service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 9:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: EUR 12 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.63 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12.5 per person
  • Nearby parking fee: EUR 15 per day (98 ft away)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30
  • Hosted evening meal: EUR 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 9:30 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Du Palais Des Papes Avignon
Hôtel du Palais des Papes Hotel
Hôtel du Palais des Papes Avignon
Hôtel du Palais des Papes Hotel Avignon

Hôtel du Palais des Papes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 76 reviews
Rating 8 - Good. 35 out of 76 reviews
Rating 6 - Okay. 11 out of 76 reviews
Rating 4 - Poor. 4 out of 76 reviews
Rating 2 - Terrible. 7 out of 76 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Virginia

Travelled with group
Liked: Cleanliness
We fell in love with this charming hotel and the lovely staff that worked there! They made every effort to make us comfortable and welcomed. The location is amazing. Yes there were light bulbs out and the air conditioning was broken but we survived it and slept with the windows open, laughing at the early morning noise. The charm of the hotel won us over completely. You do need to know to park at the Palais des Papes parking lot and travel light as you have to drag your luggage across the cobble stones. There is a classic old European elevator. Travel light. The servers at the restaurant downstairs, however, were rude. Everyone else was delightful! I’d go back again!
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cette nuitée a été réservée il y a plusieurs mois pour une chambre de luxe confort et entre temps l’administration de l’hôtel a changé, j’ai donc été mise dans une chambre standard. On m’a indiqué que pour une raison de coût ils ont dû réévaluer les types de chambre. J’ai dû argumenter un peu et montrer les photos de ce que j’avais réservé et puisque c’était une seule nuit, ils m’ont gentiment installé dans la chambre choisis à l’origine. Staff très cordiale et avenant. Il y a un restaurant à l’hôtel et est super bien situé au centre de tout.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning historic building in great location. Staff were friendly and helpful and all spoke great English.
Stayed 2 nights in May 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service
Enjoyed our stay. We rented two rooms One was newly remodeled Ours was older but freshly done up with beamed ceilings. So fun to be in a quaint historic building above a restaurant. Parking was easy and elevator delivered us in front of Palais des Papes a short walk to our hotel .
Stayed 1 night in Nov 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hans

Business traveller
Liked: Cleanliness, staff & service
The hotel is at the heart of Avignon, couldn't be better situated. It's a beautiful building in sand stone and has this Middle Ages and Gothic feel. Staff was very friendly, the cuisine was ok. The food was good and tasty, the menu I found a bit boring. The hotel lacks maintenance however. The lift didn't work, no batteries in the remote, no light in the gangway, there was AC but a very noisy mobile model. There is no bar, and no vending machine either. At 22h, everything is closed in Avignon. Everything was clean though, the water in the shower warm and the internet good. All in all, I had a good stay.
Stayed 3 nights in Aug 2024

8/10 Good

Stephen

Stayed 1 night in Aug 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location in Avignon
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, close to everything. Unfortunately the WiFi did not reach our room. Otherwise was excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Calvin Burleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

DR CF

Disliked: Staff & service, property conditions & facilities, room comfort

Not to be repeated!

Good position, but we had a small back room onto a back yard with erratic lighting and broken louvre into the bathroom. Eccentric breakfast arrangements. NO WARNING that access was restricted by a market, so that it took nearly half an hour to unload, one of us hovering illegally, the other wheeling cases. WORST OF ALL: we asked for a taxi for next morning, which wasn't ordered. The attempt by the office to book another failed repeatedly and we had to walk half a mile to another station to get to the TGV station we wanted a taxi to. We only just made it.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 2 nights in Sep 2023

2/10 Terrible

Veronique

Stayed 2 nights in Sep 2023

8/10 Good

Rita

Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incroyable ❣️❣️

Amazing to be directly acros from the Palais des Papes with the view from our window onto the Place d’Horloge in such a charming historic building. Just getting to and from the parking is a tiny bit challenging, but given the location, the history and the age it is very well organized.
Stayed 1 night in Aug 2023

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Good front desk service. Room #2 were we stayed was good but the floor vibrated very loudly until 11PM Discount on the parking didn't work so we paid full price and was very expensive 25 eu
Stayed 1 night in Jul 2023

8/10 Good

John

Stayed 2 nights in Jun 2023

8/10 Good

cecile

Liked: Room comfort

Grande chambre mais mal isolée

Très grande chambre avec un très grand lit et vue sur le Palais des Papes. Magnifique ! Par contre les fenêtres sont en simple vitrage : nous avons eu droit aux gens qui se promènent en ville jusqu'à une heure du matin et aux poubelles à 5 heures : la nuit fut courte. Le petit déjeuner est bien mais pas de plat chaud.
Stayed 1 night in Apr 2025

4/10 Poor

Damien

Business traveller
Disliked: Cleanliness

Très moyen

Chambres vétustes, ménage fait rapidement (il restait encore un emballage de gâteau à côté du lit des précédents occupants).
Stayed 1 night in Mar 2025

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre et bien situé face au Palais des Papes.
Stayed 1 night in Feb 2025

6/10 Okay

Balteiro

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

philippe

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma ótima estadia!

Adorei a estadia, acomodação ótima, na frente do Palais des Papes, fácil de chegar caminhando da gare Avignon Centre. O staff é excelente, todos muito simpáticos. A acomodação é excelente, cama grande e super confortável, banheiro otimo.Tem bom isolamento acústico do som da rua, mas dentro achei que podia ser melhor, acordei com passos de pessoas no andar de cima e móveis sendo arastados, no meio da madrugada. É um detalhe. Mas eu certamente me hospedarei lá novamente quando um dia voltar a Avignon. Obrigada a todos!
Stayed 1 night in Oct 2024

8/10 Good

Annalies

Liked: Cleanliness, staff & service

Im Herzen von Avignon

Das Hotel ist schon etwas in die Jahre gekommen, doch für eine Übernachtung ist es voll ok. Es ist sehr angenehm direkt im Zentrum ein Zimmer zu haben, das auch noch sehr sauber ist. Nur der Lift funktionierte leider nicht - aber die Dame am Empfang hat uns den Koffer ins Zimmer getragen. Das Frühstück ist jedoch nicht empfehlen - die Tische waren nicht abgeräumt und schmutzig, Brot fehlte .....
Stayed 1 night in Sep 2024