Hotel in Ayr with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include an outdoor tennis court, conference space and a 24-hour front desk.
Horizon Hotel offers 27 accommodations. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor tennis court.
During your stay at Horizon Hotel, you're just a quick walk from Ayr Beach. Free WiFi in public areas, a restaurant and a bar are available.
Free Wi-Fi in some public areas
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Breakfast is offered for a fee
Amenities include a meeting room, conference space and a car charging station
On-site recreation includes an outdoor tennis court
Steps from Ayr Beach and 4 minutes on foot from Pirate Pete's Family Entertainment Centre
Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Horizon Hotel also features a library and a garden.
This 3-star Ayr hotel is smoke free.
Horizon Hotel has a restaurant on site.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Food and drink
Breakfast available for a fee
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Library
Outdoor tennis court
Family friendly
High chair
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Wedding services
Business services
Conference space
Meeting room
Outdoors
Garden
More
Smoke-free property
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: GBP 10.00 per pet, per night
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: GBP 10.00 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Property is also known as
Horizon Hotel Ayr
Horizon Ayr
Scotland
Horizon Hotel Ayr
Horizon Hotel Hotel
Horizon Hotel Hotel Ayr
Reviews
Horizon Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Rating 10 - Excellent. 298 out of 589 reviews
10 - Excellent
298
Rating 8 - Good. 198 out of 589 reviews
8 - Good
198
Rating 6 - Okay. 54 out of 589 reviews
6 - Okay
54
Rating 4 - Poor. 24 out of 589 reviews
4 - Poor
24
Rating 2 - Terrible. 15 out of 589 reviews
2 - Terrible
15
Reviews
10/10 Excellent
Joyce
18 Aug 2025
Joyce
Stayed 2 nights in Aug 2025
8/10 Good
Josephine
Travelled with family
18 Aug 2025
Liked: Cleanliness, staff & service
We were in Ayr for a family wedding and had arranged to meet family members for dinner so did not have the opportunity to dine in the hotel’s restaurant, however we had breakfast on two occasions and both times the food, service and staff were excellent. Internet access was ok, to was fairly basic and beds were extremely hard and lumpy
I have stayed at the Horizon a good few times and its always the same great wee hotel with lovely staff and very clean and reasonable priced
George
Stayed 1 night in Aug 2025
4/10 Poor
Sherrieann
Travelled with family
15 Aug 2025
Liked: Staff & service
Disliked: Property conditions & facilities
When booked not to be told there is attic rooms that the lift do not reach ! Then toilet broke and no other rooms left so had to travel home at 1230 at night with my 10 year old son who has disabilities
Sherrieann
Stayed 1 night in Aug 2025
6/10 Okay
Carol
15 Aug 2025
Liked: Cleanliness, staff & service
Carol
Stayed 1 night in Aug 2025
6/10 Okay
Mhairi
Travelled with family
14 Aug 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Perfect location and seaview
The room was, especially the en-suite in a poor state of repair.
No toilet roll holder
Toilet didn’t flush properly, did report it but nothing done about it.
Bathroom door was split and warped from water damage
The edge of the floor next to the skirtings was all worn with gaps which would make cleaning difficult and potentially unhygienic.
Ceiling very slopped in bathroom and bedroom so a few bumped heads.
Lots of rules pinned up, fine of £30 for clogging toilet with anything other than toilet paper, in the information book in the room it’s £50
Lobby/foyer/restaurant lovely and beautifully decorated.
Breakfast amazing
Waiting staff couldn’t do enough!
Amazing location. I think we were just unlucky with our room, would stay again but not in a loft room
Mhairi
Stayed 2 nights in Aug 2025
8/10 Good
Paul
Travelled with family and small children, Travelled with pets
14 Aug 2025
Liked: Cleanliness, staff & service, amenities
The hotels location is excellent. Our room was big enough for 2 adults 1 child and a dog. The decor could be improved in the room quite dated but overall we would come back again.
Great location, friendly helpful staff. Exceptional weather pleasant with the window open at night. Bit of noise from a couple of passers by in the street falling out after closing time, but overall I would definitely stay again with my 9 year old son. ❤️
Wayne
Stayed 1 night in Aug 2025
2/10 Terrible
Craig
Business traveller
12 Aug 2025
Liked: Room comfort
I booked this Hotel as it claimed to have an electric car charger - it does not have one!
Was down with my grandson for two days the week before, I left my purse so decided to go down pick it up stay overnight, it is a lovely hotel, breakfast was delicious, rooms are lovely will definitely be back.
Food was very good with plenty to choose from on the menu, the room was clean but areas on furniture were tired and worn the bed was firm which was fine for our use
Rooms nice, big tv that worked! Bathroom spotless, very modern, good shower. Beds all clean white bedding, soft white towels. Room stocked with tea, coffee and biscuits daily.
Staff very acommodating, friendly and helpful.
Breakfast was lovely and the hotel very clean and modern.
Stuart
Stayed 3 nights in Jul 2025
10/10 Excellent
Lee
2 Aug 2025
Lee
Stayed 1 night in Aug 2025
6/10 Okay
Stacey
Travelled with partner
25 Jul 2025
Liked: Staff & service
Disliked: Amenities
Property is a beach front property however rooms are very dated and ours had a damp patch on the wall the floors were very creaky and noisy was woken during the night with someone either upstairs or next door going to the toilet from the ventilation fan. I couldn't get heater to turn on so room was cold by the time i noticed it wasnt working there was no staff around just the night porter. We returned to hotel around 10.45 pm and it was all locked up had to go round back to ring bell for night porter to let us in. Staff were friendly and breakfast was good
Two separate visits within a couple of days.
The first time was fantastic and i would have given 5 stars all round.
Check in was great, room was lovely.
Unfortunately on our next visit a couple of days later check in was not so good, the man at the desk really didn't appear to know what he was doing, it took ages for him to find our booking and barely spoke to us during the process. We had a different room the second time and it was not so good, smaller and looked very tired especially the bathroom.
Breakfast was great both times.
Sharon
Stayed 1 night in Jun 2025
6/10 Okay
Veronica
Travelled with family
2 Jul 2025
Liked: Staff & service
Good stay room could have been nicer staff were lovely