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The Kylestrome Hotel

3.0 star property

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Photo gallery for The Kylestrome Hotel

Restaurant
Coffee and/or coffee maker
Exterior
Restaurant
Executive Double or Twin Room | 1 bedroom, premium bedding, individually decorated

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
11 Miller Rd, Ayr, Scotland, KA7 2AX
  • Place, Ayr Town Hall
    ‪9 min walk‬
  • Place, Ayr Beach
    ‪12 min walk‬
  • Place, Ayr Racecourse
    ‪16 min walk‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪51 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, individually decorated

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, individually decorated

Executive Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, individually decorated

Deluxe Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Signature Suite

Signature Suite | 1 bedroom, premium bedding, individually decorated

Signature Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | 1 bedroom, premium bedding, individually decorated

Executive Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

The Kylestrome Hotel

Hotel in Ayr with free parking
Along with express check-in, this smoke-free hotel has express check-out and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall. Housekeeping is available on request.
The Kylestrome Hotel offers 12 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

During your stay at The Kylestrome Hotel, you're just a quick walk from LA Bowl. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Services include a virtual front desk
  • Steps from LA Bowl and 5 minutes on foot from Rozelle Park
The Kylestrome Hotel offers its guests a garden, express check-in, and express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3-star Ayr hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 9:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:30 AM for a fee

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Touch Stay mobile app before check-in

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Touch Stay mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

The Kylestrome Hotel Ayr
The Kylestrome Hotel Hotel
The Kylestrome Hotel Hotel Ayr

Reviews

The Kylestrome Hotel Reviews

8.0

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 25 out of 59 reviews
Rating 8 - Good. 17 out of 59 reviews
Rating 6 - Okay. 12 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 4 out of 59 reviews

Reviews

6/10 Okay

Sam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely clean room No staff so check in involved emails and texts in the lead up to arriving. Tedious and unwelcome. Neighbour couldn't remember his door code so made a lot of noise trying to get in his room for about an hour in the middle of the night. Would have been easily resolved if there was a reception team.
Stayed 1 night in Jun 2025

2/10 Terrible

Ross

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel that should be charging £180 per night. We had issues with our room, despite asking to move this was not offered. Instead maintenance was asked to come out. They did not appear and we had to put up with the issue. No breakfast is offered, there are no other services and it being contactless there is no one to help when there are issues. The room was incredibly small (and hot) for the price. For two people it was too small to easily move around the room or bathroom. This could be a value hotel if changed at a much lower rate. Instead they are charging like a 4 star hotel and offering a service worse than a terrible sea side bed and breakfast. Do avoid it.
Stayed 1 night in May 2025

2/10 Terrible

John

Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really comfortable and clean and very modern, also attached is a brilliant restaurant. I would highly recommend the hotel to anybody staying in ayr
Stayed 2 nights in May 2025

8/10 Good

Callum

Stayed 1 night in Apr 2025

8/10 Good

Callum

Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

George, Waterloo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Prefer hotels with front desk . Not too impressed with the Smart Hotel concept.
Stayed 3 nights in Sep 2024

10/10 Excellent

Antony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Very nice room (12) Great parking and great location Air con and nice shower
Stayed 1 night in Sep 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be better at that price point.

Its a contactless hotel meaming you get an entry code around an hour prior to arrival. We didn't get this and despite using contact details for the hotel we got no response. When we contacted hotels.com they managed to get us sorted and someone contacted us and apologised. I admit we got a free suite upgrade, however when we went to leave our room the keypad lock wouldn't stop the door from just opening so in theory anyone could walk in. We then called the dedicated number and maintenance did come within 15mins. The suite was spacious but a little worn around the edges, the carpet looked like it could do with a shampoo or replacement. The jetted bath was nice but chips in the bottom. Also no handsoap in the dispensers. In hindsight for the price given its contactless and no breakfast included, it is perhaps overcharging and under delivering from an experience point of view, particularly if we had a standard room. I won't say the suite is worth paying much extra for. Location wise its ok and rhe restaurant downstairs does a lovely breakfast for additional cost. We just tried it for something different, but won't return.
Stayed 1 night in Jun 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great idea of a smart hotel !

Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with great facilities and heaps of roo

This Hotel is a 'smart hotel' where you get a code to open the Hotel & the room. The room was huge....2 TV's, a couch, big bed and 2 chairs & table beside the bed. The bathroom was also huge. A spa bath with shower over the bath. 2 basins. This was a great hotel. The restaurant below (not associated with the Hotel as such, was also excellent.
Stayed 1 night in May 2024

6/10 Okay

Nicholas

Liked: Cleanliness, room comfort

Could easily be better

Initial difficulty contacting reception number, WIFI never worker for us, no hot water in the shower (twice)
Stayed 1 night in Mar 2024

10/10 Excellent

Stuart

Stayed 1 night in Feb 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, room comfort
The stay was lovely and so cozy. Only things we have to mention about the stay was the plug in the bath was getting stuck we had to use a card to get it out, the toilet roll holder and shower knob loose also. But other than that it was such a lovely stay and we’d 100% be back and recommend to friends already. Fab!!!
Stayed 1 night in Jan 2024

8/10 Good

Ewan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really enjoyed our stay. Very convenient location for going to places in town.
Stayed 1 night in Dec 2023

8/10 Good

kenneth

Travelled with partner
Liked: Cleanliness, amenities
quiet and convenient
Stayed 1 night in Dec 2023

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Paul

Stayed 4 nights in Jun 2023

10/10 Excellent

Richard

Stayed 1 night in Sep 2023

10/10 Excellent

Nikyra

Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Visit to Ayr

My wife and I visited and stayed 2 nights the room was great, clean and had everything we needed for our stay. The access in and out of the hotel was easy and the coded entry made life easier than having to deal with room keys. We ate locally and the easy access to so many restaurants and bars was great.
Stayed 2 nights in Aug 2023

4/10 Poor

Will

Stayed 1 night in Aug 2023

6/10 Okay

Isobel

Stayed 1 night in Aug 2023