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Western House Hotel

4.0 star property

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Photo gallery for Western House Hotel

A large, two-story building with a central courtyard, outdoor seating area, and a small water feature.
A fountain with three horses in the center, surrounded by a brick border.
A large four-poster bed with a wooden headboard, white linens, and two folded towels on the bed.
A large, two-story house with a brick chimney, white walls, and a well-maintained garden with red flowers.
A hallway with patterned carpet, wooden doors, and a wall-mounted light fixture.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Craigie Road, Ayr, Scotland, KA8 0HA
  • Place, Ayr Racecourse
    ‪1 min walk‬
  • Place, The Low Green
    ‪19 min walk‬
  • Place, Ayr Beach
    ‪4 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Bedroom, Annex Building

A hotel room with two beds, a desk, and a chair. There is a large map on the wall and a window with curtains.

Standard Double or Twin Room, 1 Bedroom, Annex Building

9.2 out of 10
Wonderful
(36 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room, 1 Bedroom

A hotel room with a large bed, a desk with a computer, a chair, a small table, and a window with curtains.

Executive Double Room, 1 Bedroom

9.8 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 King Bed, Hot Tub

A large four-poster bed with a wooden headboard, white linens, and two folded towels on the bed.

Luxury Suite, 1 King Bed, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Western House Hotel

Along with a restaurant, this hotel has a bar/lounge and a conference centre. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site.
Western House Hotel offers 49 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Select Comfort beds feature premium bedding. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Western House Hotel. During your stay, you're just a quick walk from Ayr Racecourse. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy Modern European cuisine at Jockey Club Restaurant, a fine-dining restaurant with garden views
  • Cooked-to-order breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Ayr Racecourse and 7 minutes by car from Robert Burns Birthplace Museum
  • Ferry terminal shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Western House Hotel. The hotel can provide concierge services and wedding services. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Victorian Ayr hotel.

Guests can enjoy cooked-to-order breakfast for a fee.
Jockey Club Restaurant – Overlooking the garden, this fine-dining restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Lounge Bar – Overlooking the garden, this lobby lounge specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: GBP 15 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jockey Club Restaurant
  • Lounge Bar

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1909
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 for adults and from GBP 5.00 for children
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Western House Hotel offers transfers from the ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Western House Ayr
Western House Hotel
Western House Hotel Ayr
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Western House
Western House Hotel Ayr
Western House Hotel Ayr
Western House Hotel Hotel
Western House Hotel Hotel Ayr

Western House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 974 reviews
Rating 8 - Good. 196 out of 974 reviews
Rating 6 - Okay. 54 out of 974 reviews
Rating 4 - Poor. 14 out of 974 reviews
Rating 2 - Terrible. 11 out of 974 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food was excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Nice big very clean room. Lovely dinner and breakfast with plenty choice. Will definitely stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hamish John Arundel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely surroundings. Room was spotless. Staff so helpful and friendly. Food excellent. Would definitely recommend this hotel.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast & dinner were very high standard, and the service was excellent.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and large room with bath, staff and meals were excellent. Beautiful hotel and can't wait to stay again. Thank you!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tennis

Liked: Cleanliness, amenities, property conditions & facilities
The Staff was very helpful with dinner recommendations and the room was great. Would stay there again
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big rooms, good location, breakfast and surrounding area of the hotel was really pretty too
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities
Great customer service and room spotless plus early check in
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Second time to stay here Nice hotel Good price Breakfast is exceptional
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place for us to stay
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, lovely staff and excellent breakfast Highly recommend
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent and the hotel is well kept with everything you need.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in the main house, tasty breakfast and comfy bed. Always a good stay at the western house.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay at.

Very nice hotel would recommend.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Spacious, quiet room, very comfortable, great shower. Staff were all bubbly and very friendly, breakfast was very good, wifi was fast and free. There was nothing to fault and I'd very happily return.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,nice bar area good parking ,large bedrooms, bathroom bit small but does the job Comfy bed
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, parking onsite and good food
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovel comfortable hotel with a delicious breakfast !
Stayed 1 night in Feb 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue and a relaxing stay for a wedding.
Stayed 1 night in Jul 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked this hotel. The staff were very friendly and helpful and the room was spacious and comfortable. Restaurant was lovely with a great menu. A really good hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

paul

Liked: Cleanliness, amenities, property conditions & facilities
First time at the western house hotel and was very impressed. First impressions are important and the member of staff at reception was welcoming and super efficient..she sorted out dinner for us and went over and above to ensure a great stay. Room was spacious and clean. Huge bathroom! Breakfast was amazing and fantastic value.. Would definitely recommend...
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marlis

Excellent spot and food. Very helpful!
Stayed 1 night in Sep 2025