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Hotel y Eco-Cabañas Azul María Bacalar

2.5 star property

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Photo gallery for Hotel y Eco-Cabañas Azul María Bacalar

Relax by the pool surrounded by a sandy beach and lounge chairs, under a shaded pergola with comfortable seating.
Stairs lead to an upper level with a view of the surrounding greenery and water.
Cozy retreat with a large bed, bedside table, and exposed wooden beams.
Relax in a serene outdoor space surrounded by nature, featuring a wooden table and two wicker chairs.
Traditional thatched-roof structure with a wooden door, set amidst a tranquil environment.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Bacalar Coastal Avenue, Lot 104, Bacalar, QROO, 77930
  • Cenote Esmeralda
  • Cenote Cocalitos
    ‪3 min drive‬
  • Laguna Bacalar Ecological Park
    ‪5 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, individually furnished, laptop workspace, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Habitacion superior con sofacama

Habitacion superior con sofacama | 1 bedroom, individually furnished, laptop workspace, free WiFi

Habitacion superior con sofacama

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Habitacion superior con balcon

Habitacion superior con balcon | Terrace/patio

Habitacion superior con balcon

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabaña con Vista al Jardín - Baños compartidos

1 bedroom, individually furnished, laptop workspace, free WiFi

Cabaña con Vista al Jardín - Baños compartidos

  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Cabaña con Vista al Jardín - Baños compartidos

1 bedroom, individually furnished, laptop workspace, free WiFi

Cabaña con Vista al Jardín - Baños compartidos

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel y Eco-Cabañas Azul María Bacalar

Hotel with a full-service spa, near Lake Bacalar
A full-service spa, an outdoor pool and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, spa services and a 24-hour front desk.
Hotel y Eco-Cabañas Azul María Bacalar offers 5 accommodations, which are accessible via exterior corridors and feature free toiletries and a ceiling fan. Rooms open to balconies. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open selected days.
During your stay at Hotel y Eco-Cabañas Azul María Bacalar, you're just a quick walk from Cenote Negro. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include tour or ticket assistance
  • Within a 15-minute walk of Cenote Negro and Cenote Esmeralda
  • Train station pick-up, train station drop-off and local-area shuttle service available for a fee
  • Dogs welcome free of charge
A private beach is featured. Hotel y Eco-Cabañas Azul María Bacalar offers its guests a full-service spa and an outdoor pool. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at Hotel y Eco-Cabañas Azul María Bacalar. An area shuttle within 300 kilometres, a train station pick-up service and a train station drop-off service are available for a fee.

Smoking is allowed in designated areas at this Bacalar hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 70 metres
  • Area shuttle (surcharge) up to 300 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Free beach club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Direct access to a private beach
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • 13 steps to reach entrance
  • No lift

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

More

  • Access via exterior corridors
  • Ceiling fan
  • Individual furnishings
  • Laptop workspace
  • Printer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 9 lb per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel y Eco-Cabañas Azul María Bacalar offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Azul Maria Bacalar
Hotel y Glamping Azul Maria Bacalar
Hotel y Eco-Cabañas Azul María Bacalar Hotel
Hotel y Eco-Cabañas Azul María Bacalar Bacalar
Hotel y Eco-Cabañas Azul María Bacalar Hotel Bacalar

Hotel y Eco-Cabañas Azul María Bacalar Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 15 reviews
Rating 8 - Good. 1 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place perfect spot In Bacalar
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing sunrise views

This hotel is located outside the busy center area and is super quiet. You hear the birds instead of the cars. The main roads offers side walks all along which you can walk for as long as you want even to centro. The view to the 7 colors lagoon is amazing from the infinity pool. The hotel is extremely clean and well maintained. Our room had issue with the toilet and they fix it right away. Super friendly staff
Stayed 1 night in Jan 2025

4/10 Poor

Andrew

Disliked: Staff & service

Potential. But not there yet

Neat enough place but the little cabins could be a little nicer. The deluxe didnt have anything deluxe about it. And no toilet seats? I expect that in a $20 room but not at this price Breakfast was to be included and served between 8am and 10am. Sat there from 8:30-9:15. Didnt see anyone (maybe in a chicken coup waiting for eggs??). I just packed up and left
Stayed 1 night in Dec 2024

10/10 Excellent

Darwin Gerardo

Stayed 1 night in Mar 2025

8/10 Good

maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Las cabañas son pequeñas pero están muy bien. Es verdad que son ruidosas. El personal es muy amable y te atienden genial. No tienen desayuno y por la mañana en los alrededores estaba casi todo cerrado.
Stayed 1 night in Mar 2025

10/10 Excellent

carlos alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el hotel, tranquilo, las cabañas son cómodas pero se escucha todo, de adentro hacia afuera y de afuera hacia adentro, el chico encargado se ponía a soplar hojas con una máquina a las 5:30/6 am o a barrer, deberían de considerar que hay personas durmiendo y que el más mínimo ruido se escucha
Stayed 6 nights in Jan 2025

2/10 Terrible

Jean-Sebastien

Stayed 4 nights in Dec 2024

10/10 Excellent

Victor Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio lo recomiendo al 100
Stayed 2 nights in Dec 2024

10/10 Excellent

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy atento, y el lugar es muy tranquilo.
Stayed 4 nights in Dec 2024

4/10 Poor

David Jacinto

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
En primera, la ubicación en el mapa no es la correcta es otra muy retirada de todo, el servicio al cliente muy hostil por parte de las señoritas que nos atendieron durante la estancia, la limpieza nos quedo a deber mucho, la puerta se descompuso pero si la arreglaron, la habitación olía mucho a drenaje y humedad, no tienen surtido ni para vendernos alguna bebida (refrescos) comprendo que Bacalar es un pueblo pequeño, pero en un hotel esperas tener ciertas comodidades, tiene mucho potencial el hotel, pero primero atiendan sus áreas a mejorar
Stayed 4 nights in Oct 2024

6/10 Okay

Taoufik

Liked: Cleanliness, property conditions & facilities
Cabanes sommaires mais charmantes . Sanitaires communs propres belle piscine , par contre bruyant car en bord de route .
Stayed 2 nights in Jul 2024

10/10 Excellent

Martha Patricia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Es un lugar pequeño pero muy cómodo y accesible, con alberca, las habitaciones son bastante amplias al igual que el baño, solo la puerta de nuestra habitación llamada Mahahual, era muy difícil de abrir y cerrar ☺️ Tiene una muy buena ubicación, cuenta con restaurantes cerca y una tienda, también varios club de playa a los que puedes ingresar pagando una cierta cantidad o trasladarte al club de playa al que tienes acceso por hospedarte en Azul María.
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024