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Amainah Bacalar Hotel Boutique - Adults Only

4.0 star property
VIP Access

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Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View | 1 bedroom, premium bedding, down duvets, Select Comfort beds
Creator video
Exterior
Outdoor pool, open 8:00 AM to 6:00 PM, free pool cabanas, pool loungers
43-inch Smart TV with cable channels, TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Housekeeping

Explore the area

View in a map
Boulevard Costero de Bacalar Sur, Ext Mza 5 Lote 313 Int 601, Bacalar, QROO, 77930
  • Cenote Azul
    ‪1 min walk‬
  • Cenote Cocalitos
    ‪1 min drive‬
  • Laguna Bacalar Ecological Park
    ‪6 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed, Private Pool, Lagoon View

Deluxe Room, 1 King Bed, Private Pool, Lagoon View | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Room, 1 King Bed, Private Pool, Lagoon View

10.0 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Room, 1 King Bed, Balcony, Lagoon View

9.8 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bathtub, Lagoon View

Deluxe Room, 1 King Bed, Bathtub, Lagoon View | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Room, 1 King Bed, Bathtub, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

9.2 out of 10
Wonderful
(21 reviews)
  • 38 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Amainah Bacalar Hotel Boutique - Adults Only

Adults-only hotel with marina and spa services
This smoke-free hotel features a marina, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Amainah Bacalar Hotel Boutique - Adults Only offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets and premium bedding. 43-inch Smart televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include laptop-compatible safes and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Amainah Bacalar Hotel Boutique - Adults Only. During your stay, you're just a quick walk from Lake Bacalar. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and extended parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes motor boating, sailing and bicycles to rent
  • Steps from Cenote Cocalitos and 7 minutes by car from Canal de los Piratas
  • Beach shuttle service available for a fee
Amainah Bacalar Hotel Boutique - Adults Only offers its guests a marina and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Amainah Bacalar Hotel Boutique - Adults Only. Self parking is free.

This 4-star Bacalar hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Amainah Bacalar Hotel Boutique - Adults Only has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 to 500 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Boat tours
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Sailing

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Chef service
  • Free minibar (limited items)
  • Griddle
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Amainah Bacalar Hotel Boutique - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Amainah Bacalar Hotel Boutique - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 404 out of 467 reviews
Rating 8 - Good. 40 out of 467 reviews
Rating 6 - Okay. 17 out of 467 reviews
Rating 4 - Poor. 3 out of 467 reviews
Rating 2 - Terrible. 3 out of 467 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Stayed 5 nights in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful serenity on the lagoon of Bacalar. Amenities are beautiful, and this is a 5 star luxury property that will call us back again and again.
Stayed 3 nights in May 2025

10/10 Excellent

Efrain A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a paradise in paradise. The whole place is immaculate starting with service. Everyone is very friendly and attentive. The rooms are clean and well maintained and save the best for last the food at Vicero a restaurant inside house is delicious. I would definitely recommend this place especially for couples.
Stayed 4 nights in May 2025

10/10 Excellent

Alfredo, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and Nancy was amazing! Everything was and everyone was thoughtful and went out of their way to assist us
Stayed 4 nights in May 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magnificent magical place. Staff incredibly attentive. The whole place brings peace and balance. Thank you!
Stayed 7 nights in Apr 2025

10/10 Excellent

Silvia, Wesminster

Stayed 2 nights in Mar 2025

10/10 Excellent

RODOLFO CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vista espectacular

Muy lindo hotel. Una vista espectacular, y la atención y comida deliciosa
Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of this world! I still feel like it was a dream. Absolutely no notes
Stayed 2 nights in Apr 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Amazing place to say in Bacalar, Nancy and Moises were very attentive. I really enjoyed to stay there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay - really loved our room with an incredible view, and the food at the restaurant was really good too. It’s great that you can take kayaks and paddle boards out on the beautiful lake whenever you like, too.
Viewing area above restaurant
Stayed 3 nights in Apr 2025

10/10 Excellent

Christine Diane

Stayed 4 nights in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Iliana Jocelyne Aguilar

Stayed 4 nights in Feb 2025

6/10 Okay

Jesus, South Houston

Travelled with partner
Property is far from main town and other restaurants. Service here is very slow and they have a very limited menu. Some of the staff were very friendly, others didn't care!
Stayed 4 nights in Mar 2025

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing have atayed here twice and will not book woth another.
Stayed 1 night in Mar 2025

10/10 Excellent

Gloria, Palmdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, the room was clean and had the most beautiful view of the Lagoon. The food was amazing. I would definitely recommend this Boutique Hotel. We will be returning.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gustavo

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff is very friendly and ready to help. You feel welcome and well taken care of. Will come back soon definitely!
Stayed 4 nights in Mar 2025

10/10 Excellent

Federico

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room view was stunning and it was clean, but no chairs or other furniture in room. Open concept bathroom is less than ideal. Sound carried badly and noisy guests (especially one lady beside us constantly on her phone) disrupted the tranquility of the place. Another woke us up at 2a.m. The hotel is concrete with no furnishings which attributes to the sound issues. Breakfast/bar staff were fantastic. The front desk staff less so and communication before arrival was lacking. I couldn’t even get a confirmation of our reservation. Breakfasts were delicious.