Hiltop Hotel

2.5 star property
VIP Access

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Photo gallery for Hiltop Hotel

Lobby sitting area
Deluxe Quadruple Room | Premium bedding, desk, laptop workspace, blackout curtains
Interior entrance
Outdoor spa tub
Breakfast and dinner served, American cuisine

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2620 Buck Owens Blvd, Bakersfield, CA, 93308
  • Place, Buck Owens Crystal Palace
    ‪1 min walk‬
  • Place, Bakersfield Heart Hospital
    ‪3 min walk‬
  • Place, Kern River
    ‪5 min walk‬
  • Airport, Bakersfield, CA (BFL-Meadows Field)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Single Room

  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • Sleeps 4
  • 2 Double Beds

Comfort Single Room, Courtyard View

  • Sleeps 2
  • 1 King Bed

Comfort Double Room, Courtyard View

  • Sleeps 4
  • 2 Double Beds

Accessible Room

  • Sleeps 2
  • 1 King Bed

Deluxe Quadruple Room

  • Sleeps 4
  • 2 King Beds

Family Room

  • Sleeps 6
  • 3 Double Beds

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About this property

Hiltop Hotel

Hotel in Bakersfield with free breakfast and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space and a 24-hour front desk. Change of towels is available on request
Hiltop Hotel offers 199 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 48-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Bakersfield hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hiltop Hotel, you're just a quick walk from Buck Owens Crystal Palace. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at BUCKCAFE, a family restaurant that serves American cuisine
  • Take a swim in the outdoor pool
  • Amenities include 2 meeting rooms, conference space and an ATM
  • Steps from Buck Owens Crystal Palace and 7 minutes on foot from Bakersfield Heart Hospital
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 1800 square feet (167 square metres) and includes conference space. The business-friendly Hiltop Hotel also features an outdoor pool, room service (during limited hours), and an ATM. Free self parking is available.

This Bakersfield hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 6:00 AM to 9:00 AM.
BUCKCAFE – This family restaurant specialises in American cuisine and serves breakfast and dinner.
The Junction – This sports bar only serves light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BUCKCAFE
  • The Junction

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 1,800 square feet of conference space
  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Hiltop Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 111 out of 335 reviews
Rating 8 - Good. 56 out of 335 reviews
Rating 6 - Okay. 48 out of 335 reviews
Rating 4 - Poor. 37 out of 335 reviews
Rating 2 - Terrible. 83 out of 335 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Diana, Sedona

Disliked: Cleanliness, amenities, property conditions & facilities
No blankets on bed or even in the room..had to ask for that, no plastic bag in ice bucket…had to ask for that.. Had coffee but no coffee maker..there was only two luggagae carts and one was broken..I had to point this out to staff. Place was generally worn out and beat up looking. Won’t go back.
Stayed 1 night in Oct 2025

10/10 Excellent

Andros

Stayed 1 night in Sep 2025

6/10 Okay

Xochitl

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall it was fine the room was outdated electrical outlets on the lamp table didn't work had to pull the bed to get to the wall outlet to plug my phone charger... On my 2nd day when we came back to our room at the end of the night our room my key card was no longer active so we had to walk all the way to the front desk to get a new key card and since they only have 1 desk person available to took us 20min to get service because she was dealing with a check in... The parking gate situation is annoying because again you have to page on an intercom that the front desk clerk has to answer in order for you to go inside the gate and when tge clerk was busy it took almost 5min before someone would pick up the page other hotels have an access code that is given at the check in time so that you can go in and out without having to wait for the front desk clerk to let you in or out of the parking lot it's just an inconvenience...
Stayed 2 nights in Sep 2025

4/10 Poor

Erica

Stayed 1 night in Sep 2025

8/10 Good

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Marco

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i got to the hotel the receptionist told me that there was no hot water or t.v and said if i still wanted to stay,so i said no and told to call expedia so the can cancel my reservation i called expedia and they won't answer the phone, so expedia ask me to go hand out the phone to the manager she didn't wanted to answer finally she did and said that she won't cancel the reservation so expedia give a $25.00 credit on the next stay afer 5 days 🎶
Stayed 1 night in Sep 2025

2/10 Terrible

Katherine

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Front desk was very nice & as helpful as they could be. But that couldn’t make up for no hot water, no AC, no screen door to keep the bugs out (had to keep the patio door open to avoid melting) & people partying around the pool till after 2AM on a Sunday night. It was comically bad. Even for the price, it was not worth it.
Stayed 1 night in Sep 2025

8/10 Good

Catalina

Liked: Cleanliness, staff & service, amenities
The staff was very helpful. The attendant informed me of the beginning of the access and exiting process, in addition to not having TV access. Having to press to allow access and entrance was an inconvenience. I thought not having TV access was not going to bother me...But, I like to look at something on TV when I am at the room-not able to do so.
Stayed 2 nights in Sep 2025

6/10 Okay

margaret

Liked: Staff & service
Good enough.
Stayed 1 night in Sep 2025

6/10 Okay

cynthia

Disliked: Property conditions & facilities
I was double charged. Eventually got ny money back. No hot water.
Stayed 1 night in Sep 2025

2/10 Terrible

Harvey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Diana

No devolvieron mi deposito
Stayed 1 night in Sep 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Was a non stop all night party impossible to sleep through
Stayed 1 night in Sep 2025

2/10 Terrible

Hari

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They only value large groups, tour companies and the like. Don't book as a single traveler. They put the cash cow in the better rooms with hot water.
Stayed 3 nights in Sep 2025

4/10 Poor

argelia

Disliked: Staff & service
I cancelled walk in smelled like cheap nasty hotel and when I walked up to the desk clerk she had a sad face. and most of all she said NO HOT Water. I Cancelled my trip to top off they charged me $30 like for cancellation I said WOW and this was on Saturday 20th and today is the 23rd and I still do not have my money back my refund what I paid on the card.
Stayed 1 night in Sep 2025

6/10 Okay

Jermaine

Stayed 1 night in Sep 2025

2/10 Terrible

Louise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT Stay at this hotel

Do not stay at this hotel. There was semen on the bed, dirty pillows, no gas to the building for hot showers, no cable in room, left hotel asking for refund and they refused. Avoid at all costs!!
Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to sleep with people coming and going at all hours. Their business model is set up to cater to large groups, not individuals. That being said, you don't matter as a customer unless you're in the tour bus. The rooms are ok, but the water pressure is sometimes low and the "hot" water is not even lukewarm at times.
Stayed 3 nights in Aug 2025

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel allows large party in the pool area starting 10:30 pm on a Sunday. No quiet hours. Good luck. Also front desk told me the renovations by the owner were done cheapest as possible and probably not up to code. They'll be fixing it soon so that means more noise and inconvenience.
Stayed 2 nights in Jul 2025

2/10 Terrible

steve

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in Go to my room no hot water no TV on the AC was off unplugged plugged it back in got the AC on took forever. For my room to cool down. Take a shower no hot water. No tv One to the restaurants/bar. Order dinner almost an hour later. The server came back and told me. The cook was nowhere to be found and they were having a gas issue therefore they could not cook anything. All these issues were known to all the staff but yet did not let anybody know when you checked in. Went back to the front desk different personnel. Completely rude and blamed me said I knew of these issues and still chose to stay there. Spoke with who seemed to be the owner she did not care one bit phones are down to you can't call the office. Check out this morning still no hot water took my key to the front desk astro receipt no paper in the printer so to use a map and printed on. That I receive this place needs to major help. No stars given.
Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not able to sleep with all the noise from tour groups coming and going at all hours of the night. Dirty and shoddy renovations. Very little homeless inside the area though. Outside? Tons
Stayed 2 nights in Sep 2025

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently changed owners. They appear to be catering to tour groups and/or hosting parties past the decent quiet time hours. I've stayed many times but I can no longer. Single travelers and families should stay away. Many homeless. Shoddy renovations. Yes the water pressure is low in some rooms and the hot water is lacking sometimes. I don't know if that is a code violation or not but they did have inspectors recently.
Stayed 3 nights in Aug 2025

4/10 Poor

Jeff

Travelled with group

Bathtub grave yard

The water heater was broken and there was old bathtubs all over the property.
Stayed 1 night in Sep 2025