Graaf Hotel

4.5 star property

Choose dates to view prices

Photo gallery for Graaf Hotel

2 restaurants; breakfast, lunch, dinner and brunch served
Minibar, in-room safe, desk, iron/ironing board
Exterior
Superior Double Room | Minibar, in-room safe, desk, iron/ironing board
2 restaurants; breakfast, lunch, dinner and brunch served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
15/A Hasanoglu Ave, Baku, AZ1025
  • Place, Metro Park
    ‪11 min walk‬
  • Place, Ganjlik Mall
    ‪11 min walk‬
  • Place, Haydar Aliyev Cultural Center
    ‪12 min walk‬
  • Airport, Baku (GYD-Heydar Aliyev Intl.)
    ‪17 min drive‬

Room options

Junior Suite, 1 Queen Bed, Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Superior Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Standard Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Graaf Hotel

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a nightclub, a health club, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Baku? This hotel has facilities measuring 861 square feet (80 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours)..#Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: AZN 18 per person (approximately) Airport shuttle fee: AZN 15 per person (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available This property accepts credit cards, debit cards, and cash . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 2:00 PM. Check in to: anytime. . Check out: 12:00 PM.
During your stay at Graaf Hotel , you're just a quick walk from Baku Congress Centre. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute drive from 28 Mall and a few minutes from Baku City Circuit
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A health club, a nightclub, and a rooftop terrace are also featured at the luxury Graaf Hotel . Self parking is free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
Zumrud Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: AZN 12 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Zumrud Restaurant

Things to do

  • Health club
  • Nightclub
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Built in 2012

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Graaf Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AZN 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AZN 12 per person
  • Rollaway bed fee: AZN 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Divan Express
Divan Express Baku
Divan Express Hotel
Divan Express Hotel Baku
Divan Express Baku Hotel
Graaf Hotel Baku
Graaf Hotel Hotel
Divan Express Baku
Graaf Hotel Hotel Baku

Graaf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 75 reviews
Rating 8 - Good. 28 out of 75 reviews
Rating 6 - Okay. 8 out of 75 reviews
Rating 4 - Poor. 0 out of 75 reviews
Rating 2 - Terrible. 1 out of 75 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel, quality room, very friendly and helpful staff. Will stay again next time in Baku.
Stayed 5 nights in Apr 2023
Verified

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Basic hotel, cheap n cheer . Max 3 star
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Ryan

It was okay. Except when they say they clean your room, they just flip the dirty mess around, so you can’t see it.
Stayed 8 nights in May 2023
Verified

2/10 Terrible

Paul

Liked: Property conditions & facilities
Disliked: Staff & service

Breakfast farce

No breakfast available at 730am. I paid extra for breakfast. I want a refund
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Metroline noise

Nice and friendly customer service, organized early check-in and breakfast on first day. Average azeri breakfast, food items not very efficiently replenished when things are consumed. Be aware the hotel is build on top of metroline causing noisy vibration and noise in the rooms late at night/early morning. Secondly, blind curtains are 60 cm too narrow in the window leaving daylight in the room early morning. Not a place for light sleeper.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In der Nähe von Tofiq Bahramov Stadion
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Temiz ve kullanışlı

Çok misfirperver bir ekibi var. Tesisi temiz ve kullanışlı.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haydar Aliyev merkezinin dibinde, çok konforlu ve çok temiz bir otel. Merkezi olduğundan her yere ulaşım çok kolay.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz, güzel rahat bir konaklamaydı. Gönül rahatlığı ile kalabilirsiniz
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

KORAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, kind staff, worth for your money
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Many things were great at the facility. only comment I have bit negative: Air Conditioning was not working. Weather was warm, we were getting only hot air supply, the room inside was too warm to sleep/comfort. We were advised Hotel is still in winter setting, so air cooling was not possible
Stayed 6 nights in Apr 2019
Verified

6/10 Okay

ORHAN

Liked: Cleanliness, staff & service
Otelin altından metro geçiyor inanılmaz gürültülü
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Sebastiaan

Great hotel and very kind staff. Had a really Nice stay at Divan
Stayed 4 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Average stay

Except the noise of the subway crossing, all are fine for a value for money accommodation.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä hotelli vähän kaukana nähtävyyksistä

Hyvå hotelli vähän kaukana rantabulevardista ja vanhasta kaupungista. Taksi ei tosin maltaita maksa ja manattejakin vain muutaman - kävelyetäisyydellä sijaitsevalla metrolla pääsee noin 15 sentillä, paikalliset lataavat avuliaasti matkan omalla kortillaan. Aamiainen ei erityinen ollut, hieronta ja höyrysauna sen sijaan erinomaisia. Jossakin arvostelussa valitettiin englanninkielisten kanavien puutetta, mutta kyllä sieltä sentään BBC World löytyi. Edullinen lentokenttäkuljetus 15 AZN hotellin puolesta.
Stayed 5 nights in Oct 2018
Verified

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukemmmel
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tavsiye ederim .

Bakü'de otel arıyorsanız kesinlikle bu otel de kalmalısınız.
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

Osman Tansu

Liked: Cleanliness

ŞİKAYET!!!

Altından metro geçiyor. Bu arada faturamı alamadım, hotel.com dan 2 hafta içinde kesilecekmiş. Ne o otelde bir daha kalmayı ne de sizinle bir daha çalışmayı DÜŞÜNMÜYORUM!!!
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place with friendly staff

Worked on p project from here and enjoyed the good size room and breakfast . Might wanna upgrade thre coffee !
Stayed 18 nights in May 2018
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel

Large comfortable rooms and very clean. Overall a good hotel. About 15 mins taxi ride from the centre or the city.
Stayed 5 nights in Apr 2018
Verified

10/10 Excellent

Aziz

Liked: Staff & service, property conditions & facilities, room comfort

Pretty good

Bathroom was not clean
Verified

8/10 Good

Muhammet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

başarılı

Otelin hizmet kalitesinde bir sıkıntı yok fakat otelin tam altından metro geçiyor o yüzden 5 dakika da bir otel bildiğiniz titriyor. ses duymam derseniz sıkıntı yok veya 5 katı tercih edin derim.
Stayed 3 nights in Nov 2017
Verified

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm and friendly staff. Great service and good location. Strongly recommended. .
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ok, but tax bill less than my expense.

My stay at Hotel Divan has been perfect, the only negative note is that I did not have the full amount of money paid in receipt because, the receptionist said, I booked through Hotels.com, so for € 59.00 that I have Paid at Hotel.com, Divan Hotel has billed me 45.00 € that they received by Hotels.com. My was a work travel and the hotel was refunded to me by the company but in this way, I lost 14:00 euros. I do not think it is right. Never happened before, but if this is the rule, in my future business travels I will no longer use Hotels.com.
Stayed 1 night in Jul 2017
Verified

8/10 Good

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent service

We got early booking about 9:00am without previeous demand.