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Aparthotel

First Group Chaka Rock Chalets

3.0 star property

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Photo gallery for First Group Chaka Rock Chalets

Mini-golf
Chalet, 3 Bedrooms, Non Smoking | View from room
Chalet, 2 Bedrooms, Non Smoking | Terrace/patio
Outdoor pool, pool umbrellas, pool loungers
Children’s play area – outdoor

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning
  • Barbecue grill

Explore the area

View in a map
68 Ocean Drive, Ballito, KwaZulu-Natal, 4420
  • Salt Rock Beach
    ‪7 min walk‬
  • Thompson's Bay Beach
    ‪2 min drive‬
  • Ballito Beach
    ‪5 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪20 min drive‬

Room options

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About this property

First Group Chaka Rock Chalets

Beach aparthotel with outdoor pool and family fun
Guests at this beach aparthotel will appreciate convenient on-site amenities such as a complimentary children's club and a children's pool. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find a flat-screen TV with satellite channels, and other amenities include a balcony and premium bedding.
First Group Chaka Rock Chalets offers 67 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Additionally, rooms include an iron/ironing board and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at First Group Chaka Rock Chalets, you're just a quick walk from Salt Rock Beach. Features include free self-parking, plus an outdoor pool and a business centre. This comfortable aparthotel has 67 apartments over 2 floors. Enjoy your stay with amenities like a kitchen and a balcony/patio in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a flat-screen TV
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes an outdoor tennis court, mini golf and a playground
  • Within a 10-minute walk of Salt Rock Beach and Umhlali Library
First Group Chaka Rock Chalets offers its guests a kids' pool, an outdoor tennis court, and an outdoor pool. There's an onsite business centre. A library, a complimentary children's club, and barbecue grills are also featured at the family-friendly First Group Chaka Rock Chalets. Free self parking is available.

This 3-star Ballito aparthotel is smoke free.

Property amenities

Beach

  • 1

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Parking and transport

  • Free self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Library

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Safe
  • Safe at front desk
  • Turndown service

Location highlights

  • Near the airport
  • Near the ocean

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Mini golf
  • Outdoor tennis court
  • Shopping
  • Supervised activities for children
  • Fishing nearby
  • Golfing nearby
  • Horseback riding nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 floors
  • 67 units
  • 8 buildings
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 15 July 2025 to 14 July 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chaka's Rock Chalets Apartment Umhlali
Chaka's Rock Chalets Umhlali
Chaka's Rock Chalets Apartment
Chaka's Rock Chalets Apartment Ballito
Chaka's Rock Chalets Ballito
First Group Chaka Rock Chalets Apartment Ballito
First Group Chaka Rock Chalets Apartment
First Group Chaka Rock Chalets Ballito
Chaka's Rock Chalets
First Group Chaka Rock s Ball
First Group Chaka Rock Chalets Ballito
First Group Chaka Rock Chalets Aparthotel
First Group Chaka Rock Chalets Aparthotel Ballito

First Group Chaka Rock Chalets Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 64 reviews
Rating 8 - Good. 24 out of 64 reviews
Rating 6 - Okay. 5 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 4 out of 64 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Grant

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Old tired and terrible Never stay here
Stayed 4 nights in Sep 2024

8/10 Good

Kyle

Business traveller
Liked: Cleanliness
Stayed 7 nights in Jun 2024

10/10 Excellent

Kerushyn

Liked: Cleanliness, room comfort
My stay was amazing. Simply amazing. The only comments I may have are for the staff to please fix the toilet seats in the unit. Otherwise, what an amazing stay. The pool was so clean ❤️
Stayed 1 night in May 2024

10/10 Excellent

Dane

Stayed 2 nights in Nov 2023

10/10 Excellent

Archibald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Value for money (off season), spacious chalets, friendly cleaning staff, well equipped self catering kitchen
Stayed 4 nights in May 2023

10/10 Excellent

carina

Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Oct 2022

2/10 Terrible

Andrew

Stayed 4 nights in Apr 2022

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2021

10/10 Excellent

AN

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Barend I

Travelled with family
Disliked: Cleanliness, room comfort

Terrible facility

Such a disappointing experience. The facilities and room are dilapidated and falling apart. Serious maintenance is needed inside rooms, to kids play area and overall property. The hygiene levels are not up to par The self catering unit offers mix matched, crockery and cutlery whilst the kitchenette is dirty and cupboards chipped and rotting. The staff are unprofessional and not helpful at all. We had to ask twice for toilet paper because no room service was offered. The safe didn’t work. There was no iron in the room. No wifi as promised. Just a very disappointing holiday stay. Still waiting on an apology. Pitiful service.
Stayed 4 nights in Sep 2021

8/10 Good

Pumla

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Jun 2021

6/10 Okay

J

Stayed 2 nights in Jun 2021

8/10 Good

Thembisile

Travelled with group
Liked: Cleanliness, room comfort

Super

We enjoyed our stay thank you very much
Stayed 1 night in May 2021

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Beautiful and spacious chalets with amazing ocean views, friendly staff and easy to check in...
Stayed 1 night in Jan 2021

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Zeruiah

Travelled with family
Liked: Cleanliness, room comfort
Great experience, friendly staff and very comfortable and practical chalet. Thoroughly enjoyed it!
Stayed 3 nights in Dec 2020

8/10 Good

Lucentio

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Great stay

Modern units with all you need for a comfortable stay. Close to the beach and shops. We had a great time, will stay with you again
Stayed 2 nights in Nov 2020

2/10 Terrible

Bruce

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Oct 2020

6/10 Okay

Anthea

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Towel swans
The view of the swimming pool at night
Sunrise
Stayed 1 night in Feb 2020

2/10 Terrible

Nicholas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were given the incorrect room, we were next to the drive way so the kids could not play outside.
Stayed 2 nights in Feb 2020

4/10 Poor

Busi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Holiday

We were a family of 3 and requested a cot or a queen sized bed. We had to sleep on a three quarter bed which was extremely uncomfortable. We had to use an oil rag as the dish cloth which wasn’t replaced daily. The shower was faulty. The cleaning staff was rude, moody and unapproachable.
Stayed 3 nights in Nov 2019