Banff Rocky Mountain Resort

3.0 star property

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Photo gallery for Banff Rocky Mountain Resort

Reception
Exterior
Terrace/patio
BBQ/picnic Area
Mountain view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1029 Banff Ave, Banff, AB, T1L1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Off-Leash Dog Park
    ‪2 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪5 min drive‬

Room options

Condo, 1 Bedroom (with Kitchen)

7.8 out of 10
Good
(101 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Condo, 2 Bedrooms (with Kitchen)

8.0 out of 10
Very good
(49 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite

  • Sleeps 4

Suite (One Bedroom Wolf)

8.6 out of 10
Excellent
(57 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Loft (Suite)

8.0 out of 10
Very good
(14 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite (Two Bedroom Wolf)

8.2 out of 10
Very good
(44 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Wolf Studio Apartment

  • Sleeps 4

Superior Two Bedroom Suite

  • Sleeps 6

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(122 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 Queen Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Studio (Wolf Condo)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Loft (Wolf Condo)

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Bedrooms Condominium

  • Sleeps 6

One Bedroom Wolf Apartment

  • Sleeps 4

Two Bedroom Wolf Condo

  • Sleeps 6

One Bedroom Condo

  • Sleeps 4

Studio Condo

  • Sleeps 3

Loft Condo

  • Sleeps 4

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About this property

Banff Rocky Mountain Resort

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and outdoor tennis courts are on-site.
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Banff Rocky Mountain Resort's great location gets high marks from our customers. During your stay, you'll be within walking distance of Banff Off-Leash Dog Park. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and basketball
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 5-minute drive from Banff National Park Information Centre and 13 minutes from Banff National Park
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Banff Rocky Mountain Resort, you'll find 2 hot tubs, outdoor tennis courts, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Banff Rocky Mountain Resort. Free self parking is available.

This 3-star Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The Alpha Bistro – This family restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Pickleball
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1270 out of 2875 reviews
Rating 8 - Good. 786 out of 2875 reviews
Rating 6 - Okay. 462 out of 2875 reviews
Rating 4 - Poor. 225 out of 2875 reviews
Rating 2 - Terrible. 132 out of 2875 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Stayed 3 nights in Dec 2025

2/10 Terrible

Craig

Disliked: Staff & service, amenities
Staff were rude and impolite. Room was definitely not like the pictures. Dont waste time with fire especially since you pay. Not worth the christmas vacation it should have been.
Stayed 3 nights in Dec 2025

8/10 Good

richard

Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice, room was clean. I would stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, I enjoyed having the kitchen. The staff were very nice, the bartenders/servers were exceptionally nice. (Shoutout bartender Andy) The pool and outdoor hot tub were nice and clean.
Stayed 5 nights in Jan 2026

8/10 Good

Dev

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good to stay in cheap cost.
Stayed 1 night in Jan 2026

6/10 Okay

Dennis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is helpful, but property is older and in need of serious renovation and upkeepI’m
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a great spot. The fireplace was lovely in my room, the hot was nice a little busy tho. All in all id gladly visit again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Janaya

Stayed 1 night in Jan 2026

8/10 Good

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Was clean and cozy
Stayed 4 nights in Dec 2025

8/10 Good

Rose Marie

Stayed 2 nights in Jan 2026

10/10 Excellent

Amed

Travelled with group
Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 2 nights in Jan 2026

10/10 Excellent

Kaytlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and really polite the whole stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Quiet and convenient location. Very cozy.
Stayed 5 nights in Jan 2026

6/10 Okay

Edin

Travelled with family
The staff very nice, pretty straightforward check in experience. I heard the toilet on the main level flush throughout the night. It sounded like the plumbing in all of the units was connected even though the units are separate. That should not be the case. Maybe? The upstairs floor was creaking on and off throughout the night. Everyone was asleep upstairs.
Stayed 1 night in Dec 2025

4/10 Poor

Sun Min

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2026

2/10 Terrible

Liz

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We have been coming here for years and this was the absolute worst. Our room was dirty, the toilet barely flushed and trying to get the shower to work properly because the tap was broken was a chore. They used to provide one bag of firewood and this is no longer offered. We also had to call for kindling and it took us 5 phone calls to get it. Will not be going back.
Stayed 3 nights in Dec 2025

6/10 Okay

Darren

Stayed 3 nights in Dec 2025

10/10 Excellent

Airi

Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely perfect. There was nothing to complain about, and I would definitely stay at this hotel again. Although the hotel is a bit far from downtown, the hotel provides a shuttle bus, which was very convenient. We traveled by rental car, so having parking spaces right in front of each room was also a big plus for us.
Stayed 2 nights in Dec 2025

2/10 Terrible

Nick

Stayed 3 nights in Dec 2025

6/10 Okay

James, Beaumont

Liked: Staff & service
Disliked: Cleanliness
The overall room was clean however the dishwasher was filthy and the filter was plugged. The room was also poorly equipped with no oven mitts and other kitchen essentials.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brendon

Liked: Staff & service, amenities
Great accommodation, extra cozy with the fireplace and full kitchen for a full cabin experience. The staff was very accommodating and the restaurant was excellent.
Stayed 2 nights in Dec 2025

8/10 Good

Li

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen is good
Stayed 1 night in Jan 2026

8/10 Good

Hartmut

There was a used tissue in the
Stayed 2 nights in Jan 2026

8/10 Good

donovan

Liked: Cleanliness, staff & service, amenities
Service was overall nice
Stayed 3 nights in Jan 2026