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Buffalo Mountain Lodge

3.5 star property
VIP Access

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Property grounds
Luxury Villa | Living area
Luxury Villa | 1 bedroom, blackout curtains, iron/ironing board, free WiFi
Luxury Villa | Living area
Luxury Villa | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

View in a map
700 Tunnel Mountain Road, Banff, AB, T1L 1B3
  • Banff National Park Information Centre
    ‪18 min walk‬
  • Tunnel Mountain
    ‪7 min drive‬
  • Banff Gondola
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Suite, 1 King Bed with Sofa bed, Kitchenette (Buffalo Suite)

Superior Suite, 1 King Bed with Sofa bed, Kitchenette (Buffalo Suite) | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Superior Suite, 1 King Bed with Sofa bed, Kitchenette (Buffalo Suite)

8.4 out of 10
Very good
(26 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Lodge)

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Lodge)

7.6 out of 10
Good
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Multiple Beds, Kitchenette (Buffalo Suite)

Superior Suite, Multiple Beds, Kitchenette (Buffalo Suite) | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Superior Suite, Multiple Beds, Kitchenette (Buffalo Suite)

9.0 out of 10
Wonderful
(9 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Villa

Luxury Villa | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Luxury Villa

  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Premier Room, 1 King Bed (Premier)

Premier Room, 1 King Bed (Premier) | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Premier Room, 1 King Bed (Premier)

9.0 out of 10
Wonderful
(26 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds (Premier)

Premier Room, 2 Queen Beds (Premier) | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Premier Room, 2 Queen Beds (Premier)

8.6 out of 10
Excellent
(60 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 1 King Bed with Sofa bed, Kitchenette (Buffalo Suite)

Superior Studio Suite, 1 King Bed with Sofa bed, Kitchenette (Buffalo Suite) | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Superior Studio Suite, 1 King Bed with Sofa bed, Kitchenette (Buffalo Suite)

10.0 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Buffalo Mountain Lodge

Hotel with free parking, steps from Surprise Corner
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a conference centre, a coffee shop/cafe and Access to hot tub are on-site.
Buffalo Mountain Lodge offers 108 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include Access to hot tub and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Buffalo Mountain Lodge's great location gets high marks from our customers. During your stay, you're just a quick walk from Surprise Corner. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Surprise Corner and a 2-minute drive from Banff Legacy Trail
Buffalo Mountain Lodge offers its guests Access to hot tub and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 3983 square feet (370 square metres) and includes a conference centre. A vending machine, multilingual staff, and ski storage are also featured at Buffalo Mountain Lodge. Free self parking is available.

This Banff hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
The Prow – On-site restaurant. Happy hour is offered.
Buffalo Mountain Cafe – On-site café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available for a fee: CAD 20 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Mountain Cafe
  • The Prow

Things to do

  • 24-hour gym
  • Hot tub
  • Ski storage

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,983 square foot of space)
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • No lift

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 to 40 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Buffalo Mountain Banff
Buffalo Mountain Lodge
Buffalo Mountain Lodge Banff
Buffalo Mountain Hotel Banff
Buffulo Mountain Lodge
Buffalo Mountain Lodge Hotel
Buffalo Mountain Lodge Banff
Buffalo Mountain Lodge Hotel Banff

Buffalo Mountain Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 943 out of 1356 reviews
Rating 8 - Good. 252 out of 1356 reviews
Rating 6 - Okay. 102 out of 1356 reviews
Rating 4 - Poor. 30 out of 1356 reviews
Rating 2 - Terrible. 29 out of 1356 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Travelled with family
Liked: Property conditions & facilities, room comfort
Main house was beautiful and the staff were so helpful great—best part of the stay. The rooms are a bit old/not luxurious but bathroom was clean and sizeable. Loved having the kitchenette. And they also allowed us to request a mini fridge which was awesome! Less than 10 min drive or bus ride to downtown.
Stayed 4 nights in Jun 2025

10/10 Excellent

Karen R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, close to downtown Banff. Excellent service.
Stayed 7 nights in May 2025

10/10 Excellent

Gary, BRYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing in the log cabin-like central room reminded me of upscale lodges in U.S. national parks. Staff were very friendly, helpful, and concerned with every detail of my stay. I wished I had stayed longer to sample everything on the menu. No matter what you order at The Prow Restaurant, be sure to finish it with the warm apple pie (BC apples, cardamom gelato, toasted almonds). BEST sweet treat ever invented. I asked Karen for the recipe, but it's a secret. I'll be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very friendly staff. Just for enough away from the craziness of downtown Banff. The only problem we had was an issue with the fireplace. Would definitely stay there again.
Stayed 3 nights in May 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful setting

Loved our room, very cosy and the facilities were excellent. Great location to explore the area and there’s a bus into town and back just outside on the main road.
Stayed 2 nights in May 2025

8/10 Good

Johnny

Stayed 2 nights in May 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was extremely dusty. Did complain and was assured that the room would be cleaned properly but that did not happen. You could write your name in the dust. I went through 5 different antihistamines just to tolerate the dust. I was fine when i was not in the room or reception but could not breathe in the night. This was also the noisiest hotel i have ever stayed in. There was a golf buggy that would roam around the site from early doors that sounded like a tractor and beeped relentlessly. Felt like we were staying on a construction site. Could hear everything from the room above from their snoring, showing, toliet duties to their elephant stomps across the room. And if all that wasnt enough, the train in Banff sounding off every few hours through the night would also jolt me awake. Had to ask to get coffee topped up and loo roll delivered. Housekeeping were awful. Floors were filthy. Towels were rarely replaced. Had to use the towels at the hot tub a few times because ours were wet and not replaced. It was very deceitful being advertised as a lodge with kitchenette... i assumed this would infur privacy but even that was not as advertised. The blinds were not completely covering the windows so passers by would regularly get a free peep show. Darent use the heating... that would blow dust into the room. Someone smoking outside the room would come inside. No extrator fan in kitchen. Would never stay here again. Positives: Prow was decent. Bear spray available to rent.
Stayed 11 nights in May 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely rustic resort. The room was clean and the beds were quite comfortable. The fireplace was setnup for us prior to arrival. There is a 4 piece bathroom, clothes closet sitting area Small desk and a small fridge. There is a gym and a lovely large in-ground hot tub.. the restaurant food was good but a bit pricey though the whole area is a bit priceway anyway..
Stayed 2 nights in May 2025

8/10 Good

Stefanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Be mindful of booking on the 2nd floor otherwise you might end up with people stomping over your head.. Hotel was good, nothing spectacular. Cleanliness could have been better (sink and counter had leftover dried toothpaste from previous guests). Beds were comfortable. They do send way too many emails and text messages though.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

10/10 Excellent

AZMEENA

Stayed 2 nights in May 2025

4/10 Poor

Anne-Marie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We’ve visited Banff many times, but this was sadly our most disappointing stay. We emailed the hotel 9 days in advance requesting early check-in and noting it was our 37th wedding anniversary — both were ignored. We watched from the adjacent restaurant as other guests checked in and received keys while we waited, feeling dismissed. No acknowledgment of our anniversary — not even a card. The room was fine but underwhelming, and the fireplace (a main feature) didn’t work. Without it, the room lacked any charm. Noise was a major issue — we heard every word from the room next door and every footstep above. Bathroom soap was a plain bar with no holder — just one of many small oversights. The Prow restaurant had little ambience and couldn’t accommodate dietary needs (lactose intolerance) — every pasta dish contained cream. The hotel felt sterile, more like a budget chain than a cozy Banff retreat. We were also wrongly charged $50 for unreturned keys — despite having just returned them at checkout minutes earlier. Thankfully, we saw the email while eating breakfast and were able to get the charge reversed immediately. Our room had a good bed and shower, and we enjoyed the outdoor hot tub, but these are basics, not stand out features. We will not return to this property and cannot recommend it — especially for special occasions. There are far more welcoming, charming and guest-oriented lodging options in Banff. Hopefully this might help others avoid similar disappointment.
Stayed 2 nights in May 2025

8/10 Good

Kiran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our week-long stay here very much. The kitchenette allowed us to cook a number of meals on our own, and the unit we had was comfortable and nicely appointed. We found the staff to be very attentive and the daily cleaning service was much appreciated. We had several meals in the restaurant and found the cuisine to be excellent, as well as having a very relaxing and pleasant atmosphere. (As a chef, I tend to be critical in this regard). Overall, I must say that they did a great job here in every area of hospitality and we would certainly be back!
Stayed 6 nights in May 2025

10/10 Excellent

Mohit

Stayed 1 night in May 2025

10/10 Excellent

Otto

Stayed 1 night in May 2025

6/10 Okay

lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was not informed until check in that the fireplace was out of order. Should have been notified before hand. Very poor communication
Stayed 1 night in May 2025

10/10 Excellent

Sirlei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The amenities and the room was amazing ! Bed very comfy. The room was big with seating chairs and fireplace . Very clean .
Stayed 1 night in May 2025

10/10 Excellent

Raul, St. Catharines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place within a privileged location and amazing staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Reasonably priced, cleanly, friendly staff, comfortable beds
Stayed 1 night in May 2025

6/10 Okay

lisa

Travelled with partner
Liked: Cleanliness, amenities
Disappointed with how dark and uninviting the room was. The view we were told we had was staring into multiple trees, a hard job seeing any mountain promised. We needed lights on all day when in the room, was pretty gloomy. The receptionist could sell ice to eskimos in her mistruths regarding the room. Room size good. Room servicing much better by staff on our second night.
Stayed 3 nights in May 2025

10/10 Excellent

Kaye

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at this hotel. Wonderful staff, and easy distance from town!
Stayed 3 nights in May 2025

10/10 Excellent

Howard

Stayed 6 nights in May 2025

4/10 Poor

Shawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall great stay. Stunning property in the mountains, great trails near by to explore. We had an issue with the heat not shutting off in our room and a mechanic was there within 10 minutes and reset the system.
Stayed 2 nights in May 2025