Hidden Ridge Resort

3.5 star property
VIP Access

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Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Lobby sitting area
Exterior detail
Exterior detail
Deluxe Condo, 1 Bedroom (Loft) | Private kitchen | Fridge, oven, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Barbecue grill
  • Laundry

Explore the area

Map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

Deluxe Condo, 1 Bedroom (Loft)

  • 63 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 4 Queen Beds

Similar properties

About this property

Hidden Ridge Resort

Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity
A sauna, coffee/tea in a common area and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hidden Ridge Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Surprise Corner. Features include free WiFi in public areas and free self-parking, plus 2 hot tubs. This aparthotel has 107 apartments over 2 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a sofa bed
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna, 2 hot tubs - and a playground
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute drive from Banff National Park Information Centre and a few minutes from Banff Lake Louise Tourism Bureau
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hidden Ridge Resort offers its guests 2 hot tubs and a sauna. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis.

This Banff aparthotel is smoke free.

Languages

English, French, Japanese

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2217 out of 4412 reviews
Rating 8 - Good. 1386 out of 4412 reviews
Rating 6 - Okay. 521 out of 4412 reviews
Rating 4 - Poor. 198 out of 4412 reviews
Rating 2 - Terrible. 90 out of 4412 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeneffer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tali

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved this resort—beautiful views all around!
Stayed 1 night in Feb 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The parking is tight at this property, and the walls are thin. You can hear people talking next door to you, everyone walking above you. Otherwise it’s clean and comfortable.
Stayed 3 nights in Feb 2025

6/10 Okay

William

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Marty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent time
Stayed 2 nights in Feb 2025

10/10 Excellent

Carson

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Bill

Travelled with group
Disliked: Cleanliness
This was a great place to vacation and still is but we have noticed over the years the property has been somewhat neglected. It has a great outdoor heated pool, which is always fun to soak in. Staff has always been great and very helpful. Owner of property needs to spend some money on room upgrades and potentially more cleaning stuff with a cleaner or eye to detail.
Stayed 3 nights in Feb 2025

8/10 Good

STACEY

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

David

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Free access to bbq’s were not working. Firestart button broken. And no options to start the gas.
Stayed 2 nights in Feb 2025

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Loretta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We did a bit of research before we booked, we checked it out on YouTube and it did not disappoint. The view from the tubs are amazing. If your lucky youll see a small herd of deer and even some elk during your soak or around the reaort. The staff were so friendly and went out of thier way to make sure you had a great stay. The apartments have fully stocked kitckens for cooking, even have bbqs for guest use. They also provided bus passes so we could park and enjoy the sights of downtown without having to pay for parking. We will definitely be returning.
Stayed 1 night in Feb 2025

10/10 Excellent

Cody

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Elena

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Nina

Travelled with family and small children
Loved the stay. Beautiful area and very peaceful. It could use a good deep clean and a bit of updating.
Stayed 2 nights in Feb 2025

8/10 Good

Jenel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our first time staying here for a ski holiday and overall had a great experience. Front desk staff were very kind & helpful. The room was spacious with all kitchen amenities we needed. Parking right outside the condo was a bonus and the sauna, hot tub & outdoor pool were great with amazing views. The room did need a few things taken care of, the tub didn't drain properly, same with the kitchen sink, but otherwise it didn't ruin our holiday. Would definitely stay here again.
Stayed 3 nights in Feb 2025

6/10 Okay

Cecile, Cochrane

Travelled with partner
Liked: Property conditions & facilities
We liked this area and had been before with a pet. We got V basically the same room as in the past , however initially had been given a room that was unacceptable and was misrepresented on the Expedia site. Front desk gave us option of 2 other rooms which were supposedly same classification but appeared better. Front desk was exceptional in service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberley

Travelled with group
Liked: Cleanliness, room comfort

KD - Hidden Ridge Resort

Great location, beautiful view of mountains from hot tub, shuttle service to town, comfortable accommodations. Front desk service was great. Thank you. Perfect place for friends to get together.
Stayed 1 night in Feb 2025

8/10 Good

gigi

Liked: Cleanliness
Stayed 1 night in Feb 2025

4/10 Poor

Kristian

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The heat stopped working on the coldest day of the year. We all got so sick from that. It was horrible
Stayed 2 nights in Feb 2025

10/10 Excellent

Angelo

Stayed 4 nights in Feb 2025

8/10 Good

marilyn

Stayed 1 night in Feb 2025

2/10 Terrible

Gheorghe

Travelled with family

Old, Musty, and Unbearable – Not Worth the price

I recently stayed at Hidden Ridge for an overpriced room was old, musty, and had a horrible, persistent odor. It was impossible to relax or sleep comfortably. For the price, I expected a clean and pleasant environment, but this was far from it. The room was not worth it in any way, and I’m extremely disappointed. This place needs a huge renovation and then ask for this price.
Stayed 1 night in Feb 2025