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Mount Royal Hotel

Property class: 3

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Photo gallery for Mount Royal Hotel

A couple in a hot tub with a mountain view, wooden deck, and outdoor seating area.
A hotel with a snow-covered exterior, multiple stories, and a mountainous backdrop.
A spacious restaurant with a central bar area, high ceilings, and exposed brick walls.
A lobby with a central seating area, framed pictures on the walls, and a staircase to the left.
Two people seated in leather armchairs facing each other with a table between them, a lamp on the table, and a view of mountains through large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Central Park
    ‪3 min walk‬
  • Place, Banff Legacy Trail
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬

Room options

View all photos for Room (Heritage)

A neatly made bed with white linens, a bedside lamp, a small potted plant, and a wall with a geometric patterned tapestry.

Room (Heritage)

8.8 out of 10
Excellent
(153 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room Selected at Check In

A person in a white robe sitting on a bed with a patterned wall behind them.

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Heritage Two Queen Room

A modern bathroom with a white sink, mirror, and shower.

Heritage Two Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Heritage King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Centennial Two Queen Room With View

A hotel room with a desk, chair, bedside table, lamp, mirror, wardrobe, and a bed.

Centennial Two Queen Room With View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Centennial Room (1 King)

A neatly made bed with white bedding, a gold lamp, and a decorative wall piece.

Centennial Room (1 King)

9.2 out of 10
Wonderful
(66 reviews)
  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Centennial Room (2 Queen)

A neatly made bed with white linens, a bedside lamp, a small potted plant, and a wall with a geometric patterned tapestry.

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(154 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Mount Royal Hotel

After a day on the slopes, return to Mount Royal Hotel to dine at the restaurant, drink at the bar/lounge and take a dip in a hot tub. Housekeeping is available on request.
Mount Royal Hotel offers 133 accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Mount Royal Hotel's great location. During your stay, you're just a quick walk from Canada House Gallery. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy American cuisine while dining at Brazen
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Banff National Park Information Centre and 13 minutes on foot from Banff Centre for Arts and Creativity
  • Airport and ski shuttle service available for a fee
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers ski storage and a hot tub. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Brazen – This restaurant specialises in American cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 20 to 30 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen

Things to do

  • Bicycle storage
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 1908
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 6 2026 to September 30 2026 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 for adults and CAD 15 to 20 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self-parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mount Royal Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 929 out of 1402 reviews
Rating 8 - Good. 298 out of 1402 reviews
Rating 6 - Okay. 105 out of 1402 reviews
Rating 4 - Poor. 42 out of 1402 reviews
Rating 2 - Terrible. 28 out of 1402 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of town.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

lisette

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable and rooms are very clean and comfortable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service
Great stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location of this hotel, right in the heart of downtown, and how helpful the staff were.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in Banff!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of Banff. Really love how we can just walk to the trails from the hotel. Staff were very kind and helpful. Love this hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and enough parking!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great we would
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ruoh-Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great experience to stay here for travel in Banff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Shishir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Excellent location and front desk is also very supportive to answer any questions. Overall nice place to stay
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

COLLEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and the room was very clean, location is amazing and very walkable to lots of restaurants and shopping. Would definitely stay here again!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very welcoming
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Joel

Liked: Staff & service
Great location, attentive & helpful staff. The rooms are solid, clean. The restaurant in house was nice.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Tuan Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place m, centre of everything
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
Great property - we will come back again
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoors hot tubs were amazing!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right downtown close to everything. Parking is a little small other than that the hotel was great.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about here was lovely! Perfect location, helpful staff, beautiful hotel. Parking is definitely limited so keep an eye for that
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was the best I’ve ever experienced
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Patrick Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was nice, employees were awesome and so helpful. Loved the location in the heart of Banff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in downtown Banff! Always a pleasure to visit.
Stayed 2 nights in Mar 2026