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Holiday Inn Basingstoke by IHG

4.0 star property

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Photo gallery for Holiday Inn Basingstoke by IHG

Exterior
Meeting facility
Standard Room, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Bar (on property)
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Grove Road, Basingstoke, England, RG21 3EE
  • Place, Wote Street Willy
    ‪15 min walk‬
  • Place, Festival Place
    ‪2 min drive‬
  • Place, The Anvil
    ‪2 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Basingstoke by IHG

This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Holiday Inn Basingstoke by IHG offers 86 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Basingstoke by IHG. During your stay, you'll be within walking distance of Festival Place. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Open Lobby
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from The Anvil and a few minutes from Basingstoke Leisure Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 807 square feet (75 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Basingstoke by IHG. Self parking is free.

This 4-star Basingstoke hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Open Lobby – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Open Lobby

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (807 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GB 207421736
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind, solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Holiday Inn
Holiday Inn Basingstoke
Holiday Inn Hotel Basingstoke
Holiday Inn Basingstoke Hampshire
Holiday Inn Basingstoke Hotel Basingstoke
Holiday Inn Basingstoke Hotel
Holiday Inn Basingstoke
Basingstoke By Ihg Basingstoke
Holiday Inn Basingstoke by IHG Hotel
Holiday Inn Basingstoke an IHG Hotel
Holiday Inn Basingstoke by IHG Basingstoke
Holiday Inn Basingstoke by IHG Hotel Basingstoke

Holiday Inn Basingstoke by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 241 out of 581 reviews
Rating 8 - Good. 196 out of 581 reviews
Rating 6 - Okay. 83 out of 581 reviews
Rating 4 - Poor. 34 out of 581 reviews
Rating 2 - Terrible. 27 out of 581 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Stayed 1 night in Dec 2025

2/10 Terrible

David

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
For the second time in 2 weeks and in different rooms I’ve stayed and had a problem with the heating. This time the bathroom was so cold I felt unable to have a shower. I reported the issue to the reception and the guy said there was nothing he could do as I’d pre- paid. I told him I was unable to accept that and he then said he would get the reservations manager to call me. Guess what? No call as yet. Absolutely appalling. The hotel is very tired and out dated too.
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Clean room Good price Happy with the hotel
Stayed 1 night in Nov 2025

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Rooms are very tired but its a budget Hotel so you get what you pay for. Staff very good breakfast was ok.
Stayed 2 nights in Nov 2025

8/10 Good

NEELU

Stayed 2 nights in Nov 2025

10/10 Excellent

Stuart

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Standard spec, A bit sparse But as You would Expect
Stayed 1 night in Nov 2025

8/10 Good

Yvonne

Business traveller
Liked: Cleanliness, staff & service, amenities
Had to ask to clean the room and empty bins After that we brought bigger waist bags the room was kept tidy and cleaned. The room was ansaccessie room but not suitable for severely handicapped person with one arm and mobility problems The staff were brilliant and polite
Stayed 5 nights in Oct 2025

2/10 Terrible

Richard

Stayed 2 nights in Oct 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, room comfort
Last minute stay but clean, comfortable and a pleasant member of staff on reception !
Stayed 1 night in Oct 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean modern property. Staff very friendly and helpful.
Stayed 2 nights in Sep 2025

2/10 Terrible

Maria

Stayed 1 night in Sep 2025

6/10 Okay

Sean

Stayed 1 night in Sep 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Did the job for a overnight stay

Reception staff was not very helpful Could not be bothered attitude
Stayed 1 night in Aug 2025

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service
Limited parking. Bar isn’t open late. No lift but only ground & first floor building anyway. 2 of the 4 pillows were lumpy. However, it was clean, the staff were lovely, breakfast was ok, location was convenient. I would stay again if the price was right!
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

I booked
Stayed 1 night in Aug 2025

4/10 Poor

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not fair to provide rooms with broken facilities.

Choose a hotel with aircon. Our room wasn't working and had a plug-in fan and a heater (so clearly a known issue). Window barley opened so on one of the hottest days it was like a furnace. Got no sleep. Kept awake by heat, fan noise, and noise and light from outside given we could not close the wooden blinds. Had to phone reception at 3am (!!) to ask them to request the car outside playing music and shining lights into our room to leave. 2nd night we got moved to a different room. Totally different experience to actually get what we paid for and be able to sleep. Even though hotel is very tired and needs updating, it can be forgiven if you are actually comfortable and able to sleep.
Stayed 2 nights in Aug 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great Hotel, friendly, clean and welcoming

good, clean hotel, our room was beautiful and very large for a family of 4. we had a double and 2 sofa beds. Unfortunately one of the beds was very bumpy and uncomfy so my son chose to put mattress on the floor where he discovered the mattress to be really thin and he did not get the best nights sleep (this was not reported to reception as it was late at night, I'm sure they would have helped if they were informed) The staff at this hotel were incredibly helpful, friendly, kind and professional. The food was delicious and fairly priced. location for us was perfect as we booked the hotel for a half way point on our journey. It was a pleasure to stay here and we would definitely stay again and recommend it.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

It great

Air conditioning unit leaking water in first room so was relocated. The only room they had left had an air conditioning fault so room only had a fan. The room temperature was in excess of 30 degrees so had a bad nights sleep. Staff were very apologetic.
Stayed 1 night in Jul 2025

10/10 Excellent

Jenna-Marie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Glenn

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Tired

Stayed 2 nights in Jul 2025

8/10 Good

Athina

Stayed 3 nights in Jun 2025

6/10 Okay

Terence

Disliked: Cleanliness, property conditions & facilities

holiday inn, Basingstoke

the reception area excellent, and that is where it stops, and up grade nedded in hall ways carpets worn out, as for the rooms carpets stained, decorating does not look its been done for a very long time, miss match on celling, ie colours, tv very old, plug missing in the bathroom sink, over bath shower, the breakfast was ok, but had too ask staff for eggs as buffet trays not filled up, staff not keeping an eye on that, customers waiting for them to be topped up, if you want a cheap over night stay and not bothered about rooms etc go for it, we have stayed at other holiday inns are were all lovely but sadly not this one, will not stay again, thats we have given it 3 stars needs up dating badly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 5 nights in Jun 2025

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