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Four Points by Sheraton Batam

Property class: 4

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Photo gallery for Four Points by Sheraton Batam

A modern hotel pool with clear blue water, lounge chairs, and a view of the city skyline.
A hotel room with two beds, a desk, a chair, and a large window offering a city view.
A spacious dining area with wooden tables and chairs, large windows offering a view of greenery outside.
A multi-story hotel with a prominent 'Four Points by Sheraton' sign, surrounded by trees and streetlights.
A pool table in a well-lit room with a bar area and seating.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Komplek Panorama Nagoya, Batam, Batam Island, 29432
  • Place, Nagoya Hill Mall
    ‪8 min walk‬
  • Place, Grand Batam Mall
    ‪3 min drive‬
  • Place, BCS Mall
    ‪4 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a desk, a chair, and a view of the city.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Junior Suite, 1 King Bed, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Room, 2 Single Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Four Points by Sheraton Batam

An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services and 24-hour room service. Housekeeping is available on request.
Four Points by Sheraton Batam offers 211 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Batam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Batam. During your stay, you're just a quick walk from Nagoya Hill Mall. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Evolution
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Nagoya Hill Mall and 8 minutes from Batam Centre Ferry Terminal
Four Points by Sheraton Batam offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Batam. Self parking is free.

Smoking is allowed in designated areas at this 4-star Batam hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Evolution – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 163,350 for adults and IDR 81,675 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Evolution

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Batam

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 484000 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 163350 for adults and from IDR 81675 for children
  • Rollaway bed fee: IDR 484000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 55110, 8120211011363
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Allium Batam Hotel
Allium Hotel
Allium Batam
Allium Batam Hotel Indonesia
Allium Batam Hotel
Four Points by Sheraton Batam Hotel
Four Points by Sheraton Batam Batam
Four Points by Sheraton Batam Hotel Batam

Four Points by Sheraton Batam Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 166 reviews
Rating 8 - Good. 48 out of 166 reviews
Rating 6 - Okay. 4 out of 166 reviews
Rating 4 - Poor. 6 out of 166 reviews
Rating 2 - Terrible. 8 out of 166 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the room is clean, staff were very polite and helpful shops were quite near. Would be perfect if the breakfast was better 😆
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Muhd

Liked: Cleanliness, staff & service
All staff are well manner and very helpful…happy with the services and rooms
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"We had a lovely short family trip to escape the work grind and celebrate an early birthday. Having previously stayed with the brand in Bangkok and Malaysia, we decided to book Four Points by Sheraton here in Indonesia, and it was a great decision. From the friendly greeting at check-in to the excellent service from Amel and the team, everything was perfect. We truly appreciated the genuine hospitality. The highlight was their effort to celebrate my birthday with a beautiful song and gorgeous room decorations. Well done to the entire team!"
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joanelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good experience
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Haw Ju Eric

Liked: Cleanliness, staff & service, amenities
Good location. Good breakfast
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Ashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
The room was very clean with numerous international charging port for usage. Staffs were friendly and helpful.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.good service.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Lim Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and good location close to shopping malls and massage centres. Staff is very friendly and helpful.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Seafood restaurant near by
Sea food restaurant near by
Arrival from Singapore
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a great location. Easy and cheap to get around by taxi or pte car.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to everything

Great hotel, close to everything , clean and comfortable , great staff
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Jeshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for shopping and entertainment
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Roszilawatidewi

All good
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Jessie

Liked: Cleanliness, staff & service, room comfort
Not the traditional American style breakfast.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Kamilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were friendly and approachable.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and breakfast selection were great. Staff were very friendly and helpful! And I really like how big the single beds are. Highly recommended.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Sankaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very approachable and helpful
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice in Batam

Great staff, good location, clean and nice room and good food. Best choice in Batam
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

shane

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel

Great hotel , would consider asking for room at back of hotel room away from mosques but otherwise excellent
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel good for nightlife but that’s about it really. Bar downstairs is an absolute ripoff charging extortionate prices for alcoholic drinks.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A oasis

Friendly staff. Very nice and clean. Good food.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Manisah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by all staff who are very friendly and helpful. It was a joy to stay at this hotel
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Soenke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, specially reception
Stayed 1 night in Jun 2022