24-hour room service, a meeting room and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided.
Penuin Hotel offers 114 air-conditioned accommodations with complimentary bottles of water and free toiletries. 21-inch flat-screen televisions come with cable channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Penuin Hotel, you're just a quick walk from BCS Mall. Free WiFi in public areas, free self-parking and a meeting room are available.
Free WiFi
Free self-parking
Amenities include a meeting room and a lift
Just a 5-minute drive from Nagoya Hill Mall and 7 minutes from Batam Centre Ferry Terminal
As a guest of Penuin Hotel, you'll find 24-hour room service and a lift. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this 3-star Batam hotel.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Business services
Meeting room
Accessibility
Lift
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Entertainment
21-inch flat-screen TV with cable channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
Tea bags/instant coffee
More
Air conditioning
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Cots (infant beds) are not available.
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: IDR 200000 per accommodation, per day
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Penuin Hotel Hotel
Penuin Hotel Batam
Penuin Hotel Hotel Batam
Penuin Hotel Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 7 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 7 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 7 reviews
6 - Okay
1
Rating 4 - Poor. 2 out of 7 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 7 reviews
2 - Terrible
2
5.6/10
Cleanliness
7.0/10
Staff & service
2.0/10
Amenities
5.0/10
Property conditions & facilities
Reviews
4/10 Poor
Yik Keng
29 Jan 2026
Liked: Cleanliness
Disliked: Amenities
Sound proofing is really really bad. You can hear the sound of people, cleaners along the main corridors because of the hard flooring. Music from the KTV below went on until late at night. Also it smells of cigarette smoke.
There are also no security safe, no fridge, no hair dryer.
Bad Points:
ts a very old and rundown 3 level hotel. Its really cheap like $23 - $35 per night. Be prepared to hear loud music after 12mn till 3am. No sound proof room. Can hear very loud n clear for passerby outside your room.
Good points :
Walkable to Batam city Square and Grand Batam mall. There are famous Lapis No 1, many foodcourt below or opposite the hotel. There is a wet market just beside the hotel. There is a A2 foodcourt with varieties food selection.
Excellent :
HOTEL counter staff very helpful and greets customer with smile from their heart! This is a bonus and will feel happy with it
When arrived, I was told by the owner that our rooms will be slightly noisy as is directly below ktv.. And it opened till 4am. We was not give much choice but to accept. He assure us that only slightly noisy. It was OK at 1st.. Really abit noisy only.. But 12am onwards, it become super loud.. Is heavy metal live band. My room is vibrating. All the drumming are giving me and family members headache. It goes on and on.. Does not end till 4am. The soundproofing is very lousy. There is no hot water in both our rooms. Water flow and water pressure is very low. Got roaches too. For it's price, I did not expect much regarding room condition. But a night sleep is the most basic thing the hotel can stay. The noise does not make it suitable to be a hotel